Thank you Dr. Laquer for your kindness in seeing my mom even though you were supposed to leave for…read morethe day. I appreciate you taking your time and explaining thoroughly her hair loss. We can't wait to see you in a few months for a follow-up visit!

This review is for the Fountain Valley location. The service staff are TERRIBLE and need training…read moreon their customer SERVICE skills. They will lose your referral, find it, lose it again, find it but misinterpret it, give you wrong information and then hang up on you. I think it took playing phone tag for a two week period just to figure out this is not the place for me or my family. The Irvine location is a different story.

Had a good experience with the doctor. Had lower back pain and received an injection and the pain…read morehas gone.

The worst... doctor was late had students watching .... Messed up my body so bad I have to have it…read morefixed... seems it was intentional.... I'd give 0 star but have to give a star to post ....

worst surgeon ever! he left my mom deaf from one ear, he is…read morenot professional at all, he practiced surgery without anesthesia and disappeared for a couple of months and now he's back, that's unacceptable!

Completely botched my surgery. Please do your research before making the same mistake I made. I…read moreasked for an eye lift and he COMPLETELY CUT OFF MY EYEBROWS. This was not mentioned during our consultation. Dr. Nguyen should be slapped with a malpractice suit because he clearly is not experienced and is just BSing his way through to make money. I just hope enough people read this to avoid PERMANENTLY scarring their faces the same way he did to me. I have a deep, inverted, ugly scar where my eyebrows used to be. What's worse is that he didn't take the time to properly line up my skin. I'm not talking about keloids. These are perpendicular RIDGES due to poor reapproximation or excessive tension when tying the sutures. These ridges have caused vertical wrinkles up to my forehead and down to my eyes. I had beautiful, full brows but now I have to consider tattooing brows to make me look less clown like, but the tattoos will not cover my deep scar, nor will it hide the vertical wrinkles radiating out from the scar line.

I strongly encourage you NOT to go to Brandon Richland, MD for Breast Reconstructive Surgery…read more I consulted with Brandon Richland after Breast Cancer surgery for removal of implants and breast reconstruction. He was charming, presented as knowledgeable and I felt he understood what I wanted. Surgery went well and I was pleased with the results. I felt everything was fine until shortly after the drainage tubes were removed. I became very ill, had a high temp and felt like I had covid. I went to Richland's office, he took one look at me and immediately told me to walk over to ER. No one from his office offered to come with me nor did anyone check on me. In the ER an IV was started immediately and I stayed in ER until a room was available. My right breast was red, swollen, painful, and oozing from a tiny hole in the scar tissue. Not once did anyone from Richland's office check on me. I had an ultrasound which showed "fluid" in my breast, it was an abscess. The next day Richland came to my room numbed my breast and excised it. The infection came pouring out, it was disgusting and painful. The test results came back "MRSA light growth". Richland packed my breast and walked out of the room without saying a word. For 2 weeks I was in isolation, on Vancomycin IV trying to get the infection under control. Vancomycin is the heaviest antibiotic available and it is hard on your veins and harder on your body. The entire time I was in the hospital there was not one word from anyone at Richland's practice. Important note - my family was notified by the hospital of my illness and told "it does not look good". Where was my Dr? Finally I was discharged - with an open wound in my breast which I had to learn how to pack myself multiple times a day. After a few weeks the wound started to close. I called Richlands office and was told to come in so he could excise the wound once again. Richland said it was imperative that the wound close from the inside out. During the excision he took another sample from inside the wound. This result came back MRSA - HEAVY GROWTH. I immediately called the office and spoke with staff - Richland was busy - asked for a call back to discuss test results - Richland never returned one call. In total I left 4 messages and stopped in his office 3 times. All attempts to get an answer were, and still are, blatantly ignored. MRSA is no joke. People die from this infection and some lose limbs. To have a physician care so very little about his patient that he can't be bothered to have a conversation to explain these test results is unconscionable. It's important to note I was unable to finish my cancer treatment after leaving the hospital. To this day, there has been no conversation or explanation from Richland or anyone in his office.

I found Dr Brandon Richland's office from Jackie after she used to do my treatments at another…read morelocation. Located in a medical facility with plenty of complimentary parking is Dr Brandon Richland's office. Pristine, state of the art and welcoming staff from beginning to end. I also met with Sarah for my morpheus8 consultation and she was fantastic. Well knowledgeable, showed personal experience photos and stories. Jackie completed my first session and she explained everything thoroughly, answered all of my questions and was efficient, friendly, kind, and great/easy to work with! I cannot wait for my next two sessions to see the full effect!

I had implant replacement surgery 7 weeks ago and have been very pleased with my results…read more The office staff was extremely welcoming and friendly. Jane was amazing at clarifying and working thru any concerns I had prior to surgery. I was the first appointment of the day and actually ended up on the operating table earlier than expected. The OR staff was awesome both prior to and post op. And their anesthesiologist Dr JT has the best bedside manner, hands down. He was not only very friendly but he went over everything, answered any questions without making me feel rushed, and kept me in a positive frame of mind right up until the moment I fell asleep. So glad I choose Dr Newen and The Image Center.

BEWARE! BEWARE! BEWARE!…read more This is what Dr. Newen's poor surgical technique caused to my wife's breasts from a botched breast augmentation that he performed a couple of years ago. Besides being a jerk that has poor bedside manner and avoids seeing his patients after deposits and payments are made, he is a terrible surgeon. The specialist who removed the extensive scarring from my wife's breast said he does many revisions on patients that have work done by Dr. Newen. To have capsular contracture to both breast to this extent, demonstrates poor sterile surgical technique. Go to a real plastic surgeon that knows what he or she is doing. Dr. Newen is a horrible pompous human being and poorly skilled surgeonI am in the process of reporting his practice to the Medical Board that licenses him.

I don't know where to start without crying. On January 10, 2019, I was burning up with a fever and…read morehad the worse pain in my breast following surgery in August at a well known hospital in Arizona. I was at home in Newport Beach and asked a friend for a referral to a breast Dr. I called the Dr but it was after hours. The operator asked if I wanted to speak to the Dr "on call". I said I would. I just wanted to know if I could take Advil for whatever was causing me to be so sick and in pain. Dr Elliott returned my call immediately and he asked me several questions regarding my symptoms. He then told me to come to his office the next morning and to expect it to be a long day. I arrived at his office in extreme pain and met his front office gal, Chris, who was so empathetic and caring. She had me sit down and get off my feet. She asked me if I needed water but I had my own with me. Next I met Dr Elliott, who was so amazing. He examined me and immediately called several Drs while I was there in the exam room. He told me he set up appointments for an ultrasound and to walk across the hallway to the radiologist that specializes with breasts. Within 10 minutes I was having an ultrasound which detected fluid in my breast and aspirated 200 cc's of necrotic fluid which resulted in having surgery on my breasts. I ended up having MRSA, a 5 day hospital stay, 2 weeks of infusions and off work for 9 weeks. Dr Elliott was the key to finding out what was wrong with me. I can't say enough about this man. He was like the Angel that I needed who showed up in my life at the right time. He also sent me to an infectious disease Dr who determined the proper medications I should take throughout my treatments. Thank you to his staff, Chris and Tanya, for their compassion when I was feeling so low. Thank you to Dr Elliott for saving my life that day. I can never repay you.

Dr. Elliott is truly a remarkable surgeon and an awesome human being. I feel so blessed to have…read morecome his way. From the beginning to the end of a 6-months-long, two-phases procedure, he never seemed to be in a hurry and always made sure I understood everything at every appointment. Every day of my life is better because of him. Thank you is not nearly enough. His office staff, Kris and Terry are so wonderful, gentle and kind. These ladies multi-task and coordinate everything at ease and always with a smile on their face. I highly recommend Dr. Elliott and his team!

I had surgery to remove implants with Dr. Tran. The surgery went well. She's knowledgeable and…read moreprovides detailed information about the procedure. I don't like her office; it's outdated, but her fee schedule is reasonable.

horrible experience, horrible quality, and office experience was horrible as well. doctor was late…read moreand no call was made to inform patients they had to wait 1hr and 30- 2 hours late for a scheduled appointment. they don't care about the patients time or are considerate of it. i hope I never have to come back here in my life. btw appointment was at 11:30 which I arrived early for and it's 1pm.

I'm 42 years old, a mom of two, and I had my breasts done before by a well-known surgeon in Newport…read moreBeach. I was never fully happy with them, and after two kids, things got worse--my implants stayed high, but my breast tissue sagged over them. I went to Dr. Nguyen because two of my girlfriends had amazing results with him. After consulting with a few surgeons, I chose Dr. Nguyen because I saw his work firsthand. As a nurse practitioner in the aesthetic world for 10+ years, I knew exactly what I wanted: an anchor scar lift. Dr. Nguyen told me I didn't need it --and thank goodness I listened! He only did a nipple lift, and the results are STUNNING. He saved me from a huge scar I didn't need. My breasts are symmetrical and beautiful, and the scar is just a tiny white line around the nipple. Night before surgery, I got surgery jitters and I posted a story on Instagram asking if anyone had a bad experience with him. My DMs were flooded with glowing reviews--even a nurse who worked with him said he's incredible. That gave me so much confidence. If you're considering breast surgery, TRUST him. He's honest, talented, and does gorgeous work. I couldn't be happier, finally!

Do NOT go here!!! I had breast surgery here in July 2025. My…read moreoriginal goal was to make my breasts smaller and correct the sagging that happened after pregnancy and breastfeeding. During the consultation, the doctor recommended a Level 1 lift through the areola incision, which he said would make my areolas smaller and improve the sagging. I trusted his professional opinion completely and had no objections. I paid $9,000 for the surgery, including $2,000 specifically for the Level 1 lift. About two weeks after the operation, I removed the compression bra and was extremely disappointed -- the sagging had not improved even 10%. You can still clearly see the droop (I have photos to prove this) and my breasts are not smaller as I requested, nor as the doctor claimed they would be in the consultation. When I went back for a follow-up, the doctor simply said, "I think they look good!" Honestly, if this is considered "good," then this doctor should not be in cosmetic surgery. When I asked about having the surgery corrected to achieve a proper lift, they told me I would need a Level 3 lift -- and I would have to pay another $9,000! There was zero responsibility taken for my unsatisfactory result. It seems they don't care about their patients, their wishes, or their recovery -- only about money. I made it clear this was not my fault and I should not be charged as if it were a brand-new surgery with no support from the doctor. I offered to pay 50% of the $9,000 to help cover anesthesia and OR costs, but they refused. They blamed "high anesthesia costs" and showed no intention to work with me to correct the problem. Let's not forget -- each surgery costs not just money, but also time, health, and recovery. The Level 1 lift was not something I demanded; it was the doctor's professional recommendation. As a patient, I trusted that advice, and a professional should know which procedure will deliver the best result. If the chosen technique fails, the responsibility should be shared. Since then, I have tried to reach out multiple times, but their way of handling customers is to avoid and remain silent. The doctor has never once called to check on me after surgery, despite promising to do so. I am now looking for another surgeon to fix the result because I no longer trust this clinic. If you are considering coming here -- think carefully. I lost money, time, and trust. You deserve a surgeon who stands behind their work and cares about their patients, not just the payment.

This 5-star rating goes straight to Dr. Linh Nguyen. She is an incredibly knowledgeable, attentive,…read moreand compassionate doctor who delivered my first child in early 2026 with exceptional care. Because of her, I truly enjoyed my pregnancy, labor, and delivery experience. Up until 28 weeks, I was seeing staff members who are unfortunately no longer at the facility. I was then transitioned to Dr. Nguyen, and I couldn't be more grateful. She answered every one of my questions in great detail and never once dismissed any of my concerns. She is also very proactive--when I told her about severe itching at 36 weeks, she immediately recognized it as cholestasis and ordered blood work within minutes. Anytime I reached out through the patient portal, she consistently responded within 24 hours. Although she speaks quickly, it's not because she's rushing through appointments. It's simply a reflection of how knowledgeable and thorough she is--she takes the time to explain everything in detail so you fully understand what's happening with your body. My postpartum experience with her has been just as positive. When I reached out about a concern, she made herself available to see me the same day. At my 6-week postpartum appointment, I opened up about personal struggles and postpartum depression. I initially worried the appointment might feel rushed, but instead, she encouraged me to share and truly listened. She was genuine, understanding, and deeply attentive, offering thoughtful advice that I will always be grateful for. I highly recommend Dr. Linh Nguyen to anyone looking for a doctor who truly cares. I would love to come back to her when I'm pregnant again!

I've been going to this clinic for several, at least 8, years. The office staff has always been…read moreefficient and have gone out of their way if I had an urgent issue and needed to see my doctor right away. As for Dr. Lena, she's great! We have a great rapport and she is very thorough. If something doesn't look right she makes sure to get extra tests or imaging. She also goes the extra step and has her assistant call to make sure you have it done. She really cares about your wellbeing. The whole group works well together for your wellness. I highly recommend them.

Always welcoming & super nice. They explain everything clearly. I really recommend their…read moreservices-from simple Botox to more intense procedures- they will not steer you wrong!

I cannot say enough wonderful things about Dr. Richard Lee and his entire team. He performed my…read moretummy tuck and brachioplasty, and the results have exceeded my expectations. His work is truly superior -- the contouring is beautiful and the scarring is minimal, which speaks to his incredible skill and attention to detail. From the very first consultation through post-op care, Dr. Lee and his office staff were kind, compassionate, and attentive. They made me feel comfortable, informed, and genuinely cared for every step of the way. I absolutely love the results of my surgery and am so grateful I chose Dr. Lee. I highly recommend him to anyone considering cosmetic surgery -- you will be in excellent hands.