I wanted to try this place since it's close to home, and they were offering a $60 facial promotion. Leslie did my facial, and she was professional, gentle, and made the experience very relaxing. My main concerns were dull, dry skin, so she did a Hydrafacial and finished with a cooling mask. My skin felt clean, hydrated, and refreshed afterward. After the facial, they have a consultation to go over other treatments they offer. I understand they're introducing their services, but I felt the sales pitch was a little too pushy. Even after I said I wasn't interested at the moment, I still felt pressured to purchase a service. Other than that, I had a great experience and would come back to see Leslie again. read more

Emerald Med Spa - Lobby - Medical Spas Near Me - Garden Grove, California

awful i had an appointment that was confirmed when i got there appointments was not created and i wasted time going there when i showed thr receptionist the booking she said sorry we don't have any appointments available for you today after it was confirmed awful awful service do not recommend read more

Emerald Med Spa - Awful service - Medical Spas Near Me - Garden Grove, California

Kat was my aesthetician and did an amazing job. She's a pro. She's been in the business for decades and knows what she's doing. I discovered this place on social media and wanted to try them. I'm very pleased. read more

Thank you Saina she was great explain each process. Felt good after!! Can't wait to see her again and again!

Saina did my skin treatment (byebye cellulite treatment) She is so good Thank you so much! read more

I had a HIFU done by Leslie, she was great! I love the results! Ive had several treatments and i can tell a big difference, so can others! I get a lot of compliments too. read more

place is terrible when it comes to scheduling an appointment online as you can see other reviews its not really an appointment .. came in one week ago under a nother name since they tried to call a girl friend of mine to take down her review ... (of course) the front desk lady was very nice and helpful shes a younger asain girl i can tell she was trying to make me feel better about my experience .. its also very hard to get a hold of the owner and they push hard for you to buy a package that costs thousands of dollars and use cheap machines. the ad is also nothing like the service at all just a heads up before you think of coming here save your money and go some where elsse read more

I scheduled on line for a procedure they were advertising. I received confirmation. The night before my appointment the told me my time was taken and offered two other times. One of which was just 30 minutes from my original time, so I took that one. Then I proceeded to receive msgs changing my time stating that the time I chose was taken. Finally I just text back that I do not like their business practices and cancelled. read more

WHAT CHANGED FROM 1 star to this ! is they called me to come back and corrected the misunderstanding... I just finished my first promo treatment today DIANA she did an amazing job explaining every step and what it does to my body ! after my treatment i was introduced to CINDY.. she is the head marketing or the owner of the spa very nice lady also made my careplan per my concern.. gave me a very generous discount and treatment suggestion and another generous gift treatment with my plan .. if u guys are looking for something to pamper yourself try this spa and look for CINDY. she will take care of you thank you guys and god bless read more

I had an amazing service with Saina and the place is so welcoming highly recommended to everyone that want to relax and seeing a beautiful results Hadar helps me to get the best treatment for my skin, she's very patient and professional read more

This place, Emerald Med Spa, offered a promotion so I set up an appointment. They sent many email and text confirmation messages. I didn't understand why they wanted so much confirmation. So I responded to a couple of the confirmations and then I showed up for the appointment. I couldn't go through with the Appointment because they said I hadn't confirmed yet again the day before or a week before. Mind you I had confirmed twice. How many confirmations do you need? I lost money because I left work early. Don't go to this place. I don't know what they're trying to pull, but it's real shaky and shady. There are many Med Spas in Orange County -- no need to go to Emerald Med Spa and experience a huge negative experience. read more

I got a call from Courtney that my appointment is confirmed 5 days prior to my appointment. They always overbooked and will always reschedule your so called "confirmed appointment", which is totally unacceptable. You make plans for your day out of your busy schedule, and then they will just cancel your appointment. Very frustrating!!! They just lost my business. read more

I've been on my appointment for ultrasound for the neck . Kat did such a great job on my face and the neck. My overall skin become more tight, smooth, and glow!! I definitely recommend for all the community to come and enjoy from beautiful customer service and someone that really take care of you. They're really professional and know what they're doing read more

do not go there do not it's a scam I saw advertising for $59.99 a real nice facial did not get the facial that they said that they were gonna do for the 5999 totally different very cheap. Not a good quality at all. I was very upset and I told him why do you guys advertise and you're not gonna do the facial the way you said you were? All lies scam be careful looks real good when they're advertising it false all of it fake just to get ppl in read more

I really like the services and atmosphere in this clinic, i was treated with care, concerned and professional attitudes with all staff especially with the clinic manager, Hadar! read more

My schedule is very busy, and I have an appointment for a facial advertised on Facebook for $59. I made the appointment, but when I got there, they insisted I fill out a background form and meet with someone for a consultation. In the end, they said I needed to get some special treatment that costs around $850. which I didn't agree to. I told them I just wanted the facial as advertised for $59. The consultant said if that was the case, I could get the regular one, which would take about 15 minutes, but the ad said it would be an hour. The advertisement was misleading and a way to trick customers into spending more. It was terrible. read more

Don't waste your time booking to this spa! I confirmed my appointment twice few days before my appointment and wasted my time coming. Receptionist told me they do not have an aesthetician for me because I did not confirmed. Very shady and will never reschedule to them ever! read more

Worst case scenario when making appointments here. I made an appointment for a Sat morning and was called to confirm the week before my appointment. The day before my appointment I got a call from them saying they have a scheduling issues and was overbooked and see if I can make it another time. I'm like sure. So I made an appointment for Friday @ 4:15pm. Again, a week before my appointment they called to confirmed and I say yes, I'll be there. The day before my appointment I got a call from them and they said they don't open later than 4:00pm while Yelp states they open til 6pm. I'm like why did you call a week before to confirmed and now you're telling me the spa closes at 4pm. She ask if I can rescheduled AGAIN and I'd voiced my frustration and told them this is the second time it's happened to me. I think they doubled booked and I got bumped. They probably took one of their regular customers. Either way, I would not recommend this place due to my experience. read more

Emerald Med Spa - My text from them confirming my appt - Medical Spas Near Me - Garden Grove, California

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Great experience Clean calm establishment Nico explanations were very informative Alex is an amazing therapist Very relaxing experience read more

Beautiful and clean Spa All tech and Nurse are super nice , friendly and did a wonderful jobs Good price Every time you walk out with a relaxed and happy face Love it read more

This was my very first visit to a spa, and I am so happy with my experience! The check-in process was quick and easy, and booking an appointment was just as fast. The staff was attentive, my esthetician made me very comfortable. The entire atmosphere was clean and welcoming. I had the abdominal contouring treatment, which involves a few different steps, and everything was explained to me clearly and thoroughly. I've had some loose/wrinkled skin on my stomach from pregnancy, and I was happy to see improvement in the smoothness and texture after just one session. I'm so excited to continue the process and see even more results. I'll take before and after pics and update later. read more

This is my first time to try the services here. Hadar is very kind and thorough with her explanation of the procedure. Diana is likewise very good in doing the actual procedure. The place is nice, calming and relaxing. Overall, I'm happy with the result and experience. read more

First and last time I am coming. The facial I came for was just a standard face mask and scrub. Everything they had advertised was nothing like the actual facial I had. I paid $175 for it, when the original price advertised $59. This price was unbelievable for how little treatment was put on my face. read more

Such a good product quality and nice stuff I went to get my facial done and the esthetician Hadar was super nice and super professional Love how my face felt and look after Recommended read more

Location is clean, comfortable and pretty--however, on the day of my 1st visit I encountered similar issues as other comments on here: 1) arrived on time to my appointment only to be told that my appointment had not been confirmed and they couldn't accommodate me. I insisted they honor my online appointment and they agreed, but made me wait an hour to get service. 2) had "skin tightening" procedure and FELT nothing during the procedure and SAW zero results. The "collagen" mask was just a sheet mask and I doubt the infrared light did anything. 3) and yes, after your treatment you're guided to an office where they encourage you to purchase a package deal of the full HIFU treatment ($3k approximately)...which makes sense to offer it after your treatment, but how can you be excited about moving forward if the promo visit shows zero results? Also, the sales tactics are less than desirable--perhaps if they actually had someone who understands skincare and who knows empathy the selling of the additional procedures would be exciting and successful. I wanted to love this place and purchase additional services, but the sales approach was too off putting. read more

Amazing people. Great place. Give them a try. They'll work with any budget. Body and face treatments. read more

Emerald Spa heavily markets itself on social media, yet cannot accommodate the appointments they offer online to book. This is the second time I have tried to visit this establishment. The first time I booked an appointment, someone reached out and said the appointment was not available. The second time I booked, I finally got confirmation, but they tried moving my appointment to a different day and finally, to a different time. Completely unprofessional and a waste of my time. Instead of honoring my appointment time, they easily agreed to cancel it. read more

I wanted to try out the HIFU Treatment which was advertised on IG for a $60 intro session promo. It is an electric current that stimulates collagen production. The office is very clean and modern, as well as the treatment rooms. For the treatment, my facialist demonstrated the HIFU for about 5 minutes and the rest of the 35 minutes was a very relaxing facial, even through she said the full treatment would be 50 minutes long. The consultant at the end was nice, but a little pushy, so be prepared for that - because they do want you to buy a package deal after that, which was initially 6 more sessions for $3K. He was adding on some nice offers on top of it every time I'll said no. I just wanted to try it. I would definitely recommend getting a facial from Alicia though. It was very relaxing and she took great care! read more

This place is amazing very advanced technology. I think everybody should tried for once. The manager Hadar she was the best with a lot of knowledge and experience make you feel welcome and the service are very good. Oh, the nurse works. There are super friendly. read more

They were running a promo on-line. Today, I stopped in for a quick facial "Tightening Treatment"  at EMS. The site was clean to the utmost. The service was  professional and the staff were kind and helpful.  Hadar and her team took great care of me.  It was indeed something outside of my norm but a good experience. She made time to sit down with me regarding the continued service  and on other services EMS offered. I will be coming back for sure and will most definitely referred people in this direction.   It's a must to make time to stop in! read more

Im so happy that I found Emerald Med Spa . I came to do an anti-aging facial - Wow!! It was one of the best facial I've had. My face was glowing and shiny. The spa was very clean, Elena was excellent. I also did a Hifu treatment to lift my neck. After a few minutes I saw a crazy change! I am so excited to see the results! Already waiting to get my second treatment. Highly recommended! read more

Emerald Med Spa - Medical Spas Near Me - Garden Grove, California

The two stars are for Diana, the aesthetician that helped me the the Lipo sessions. She was great! The losing stars are for the other offer that was not real. On the first day I came for the intro session, I met the owner/manager. After the consultation, I agreed to do the 8 sessions for the lower belly part. He also offered me the complimentary sessions for other part of my choice if I agreed to provide the before and after pictures. I took the pictures. But after that day, I never saw that owner/ manager again. On the last session day, I asked Diana about the offer. She said he would contact me very soon. I never heard back. The price for the treatment is higher than other place that my friend went to. I only knew because I told her about this place and the price. She said she had the same treatment with much lower price. You will need to check with other places before you come. read more

I really enjoyed visiting this spa! Staff is super friendly and helpful, the spa itself is stylish and clean. I will definitely recommend visiting this spa for a moment of relaxation and self care! read more

So so happy that I found Emerald Med Spa!! Highly recommended! I did my first EMS treatment with Diana (that been amazing and kind to me) and I was surprised from the results! I really feel that my abdomen getting flat! I really excited to see the future results... The spa is very clean, all the girls was so kind to me, I'm very happy that I decided to go there! Really great experience! See you soon guys! read more

I just came for anti again facial promotion that I found on Facebook and I'm so happy I went !!! At the beginning I didn't know what to expect , when I arrived the spa it was so clean and beautiful I felt immediately relax. The staff was really professional and explained me every step and even taught me things that I never learned before! My skin feels really tight after the LED treatment . And my face is really soft and shine ! I highly recommend this place !! read more

My facial experience done by Madison was absolutely amazing. My skin is glowing after ONE session. My skin feels great, the session itself was such an amazing experience. I loved it. Definitely will be back. read more

My first time here. Kat was absolutely amazing and a professional. She did extractions and I didn't feel a thing. I feel great and I already booked my next session. read more

I highly recommend Emerald Med Spa! I had a facial with Kat and she was amazing! Going back in a few weeks to continue my HIFU treatments. I'm so excited to see my results! Thanks again Kat! :) read more

Great experience with Emerald Med spa ! I got my 40 units Botox on my forehead. The nurse was great and very professional, spa was clean the stuff super friendly and welcoming. I got also few creams for a daily routine. Definitely be back ! read more

I saw a add on social media. I decided to try this spa out. From the time of booking to my day of service was simple and easy. The spa was very clean and my facial was relaxing. Diana was very pleasant and explained every step of the way of what she was doing. The receptionists and owner very friendly and appreciated my business. I definitely will recommend this spa for all your needs. I look forward to my next appointment. My face is glowing!! read more