El Cajon Store, Totally incompetent. Cant even return phone calls. DOL gave specific instructions…read morefor my case and they cant call him back either. Been trying to get hearing aids and help from them since December 16th 2024. I will be headed for a different hearing aid company. The audiologist guy was way nice, just a complete and total failure of following up. I have called numerous times and left messages. I'll take my business elsewhere..

Wonderful service!!!wonderful audiologist! Amazing new hearing aides for my husband!!!! They took…read moreour insurance and had them ready in a week, improved 10x better than ones we had gotten from SONUS!!!!!!

Their hearing test is a joke. No sound proof booth or AUDIOLOGIST. They place headphones on you…read morein an office. Based on this subpar test they tell you you have MAJOR hearing loss. The hearing aids are so loud they distort sound and you hear your own voice. You go back several times, always a different explanation and always YOUR fault. The worst part is they are the ONLY company Kaiser uses. So I have lost my insurance $2000 and $1200 deductible. I am 89 years old and don't drive. So going back numerous times is very difficult. DON'T go there. Is a scam! I distrust an insurance that has only ONE provider. NEVER had an issue with the company I used to go to for years. Paid out of pocket to get a REAL hearing test by a doctor. Surprise, surprise, my hearing has NOT changed much since my last test a few YEARS ago. They have refused to do anything about this. I live on a modest pension and am isolated from the world without being able to hear. NOT right to pay for equipment the company or Kaiser does NOT stand behind.

I stopped by this morning for my 9am appointment and let me tell you how friendly the staff is and…read morehow clean this facility is! I love the purple everything! The staff is very professional and took the time to ask me why I was coming in and really listen to my concerns. They were patient during testing and went over results with me! I truly felt heard and left feeling better about coming in. I highly recommend to anyone to stop by this location.

I just visited Superior Ear Works in Santee. Sue Godwin spent over an hour with me upgrading the…read moresoftware on my hearing aids, installed new receivers and showed me how to use the controls for the hearing aids that were provided to me through the V.A.and just did a superb job explaining everything to me. I highly recommend her to anyone with hearing aids. Bill C.

By far one of the most shockingly negative customer services experiences I've witnessed. The way…read morethe owner speaks to her elderly clients is appalling. Frankly the way she speaks to anyone is. Rude, belittling, with zero care nor concern. Having worked in senior healthcare for my career, it was extra sickening to witness and hear such behavior. Please go anywhere else but here.

Dietschs Hearing Aid Centers is the gold standard in customer care and friendliness. The team is…read moreessential to anyone that has the smallest hearing loss. Their selection of technologies to her most anyone is really great. AND here is the best news...They know how to use, configure, setup, maintain, and troubleshoot their technology offerings. The staff is awesome. Love this place and the people.

Elizabeth is very pleasant & knowledgeable! I highly recommend her business for all hearing aid…read moreneeds

Collette & Angeline are wonderful. They walked me through the process of being fitted for hearing…read moreaids.

This office has gone above and beyond with their service and kindness. With my most recent…read moreappointment I was in another county but specifically made my appointment with this office and drove down. Miracle Ear on Fletcher Parkway. They are awesome. Signed, Lisa Michael

This office sucks, they don't answer the phone, very unprofessional, the Dr seems prejudice and…read moreperverted, he's a jerk, very rough when touching you. Do not waste your time here.

After being informed that they couldn't take our insurance I tried for a week to reach someone to…read moretalk to. I called four different times in the same week, assured by the answering machine that they would call back! I never got a call back even after the last call when I insisted on talking to Gary! Finally we drove down to the office which is an hour one way from home . We walked into the office to two girls chatting away. The one finally said they didn't take our insurance and were sorry no one had called back! We would have worked with them if they had returned our call. We found another office called Connect hearing who accepted our insurance and my husband had his hearing aides in a week! SONUS lost over $5,000 because they would not work with us! Don't go to SONUS!!

Dr. McCallion is a great surgeon. I had my thyroid removed and from the start till my surgery, he…read morewas awesome. His office is clean. His staff is great and he cares about your well-being. I would recommend him to anybody who needs a ENT doctor. He's very patient and answers all your questions.

Dr Patrick McCallion and his staff did an amazing job treating my Sinusitis. From pre-op…read moreappointments, to post-op follow ups, they went above and beyond. Thank you Dr McCallion!

I had to put one star just so I could put a review. This place is a scam. They got my mother to…read morego in for a free check up. Immediately started trying to get her on some kind of account at $40 monthly. They never checked her ears and we're already trying to get her to buy hearing aids. Stay away from this place. By the way my mother has good hearing. One ear feels dry, that's why she accepted the invite. I suggest that if you have hearing problems go elsewhere.

Went for a "free" hearing test, After I repeated words he spoke with my eyes shut, he informed me…read morethat he did not need to give me a hearing test as he already determined I needed a hearing aid. He asked if I had any other concerns to which I responded that I was concerned that their services was to provide hearing tests and also sell hearing aids; I inquired if there was any conflict of interest in providing both services, for which he responded that he was offended. I told him I merely wanted his feedback to which he escorted me to what I believed was the hearing test; instead he directed me to his front door, informed me that when I obtained a hearing test from some other company, I could return to see him for acquiring a hearing aid. Of course, with his attitude confirming to me there was a "conflict of interest" I most certainly will not be returning to them for a hearing aid,