El Cajon Store, Totally incompetent. Cant even return phone calls. DOL gave specific instructions…read morefor my case and they cant call him back either. Been trying to get hearing aids and help from them since December 16th 2024. I will be headed for a different hearing aid company. The audiologist guy was way nice, just a complete and total failure of following up. I have called numerous times and left messages. I'll take my business elsewhere..

Wonderful service!!!wonderful audiologist! Amazing new hearing aides for my husband!!!! They took…read moreour insurance and had them ready in a week, improved 10x better than ones we had gotten from SONUS!!!!!!

Their hearing test is a joke. No sound proof booth or AUDIOLOGIST. They place headphones on you…read morein an office. Based on this subpar test they tell you you have MAJOR hearing loss. The hearing aids are so loud they distort sound and you hear your own voice. You go back several times, always a different explanation and always YOUR fault. The worst part is they are the ONLY company Kaiser uses. So I have lost my insurance $2000 and $1200 deductible. I am 89 years old and don't drive. So going back numerous times is very difficult. DON'T go there. Is a scam! I distrust an insurance that has only ONE provider. NEVER had an issue with the company I used to go to for years. Paid out of pocket to get a REAL hearing test by a doctor. Surprise, surprise, my hearing has NOT changed much since my last test a few YEARS ago. They have refused to do anything about this. I live on a modest pension and am isolated from the world without being able to hear. NOT right to pay for equipment the company or Kaiser does NOT stand behind.

I stopped by this morning for my 9am appointment and let me tell you how friendly the staff is and…read morehow clean this facility is! I love the purple everything! The staff is very professional and took the time to ask me why I was coming in and really listen to my concerns. They were patient during testing and went over results with me! I truly felt heard and left feeling better about coming in. I highly recommend to anyone to stop by this location.

By far one of the most shockingly negative customer services experiences I've witnessed. The way…read morethe owner speaks to her elderly clients is appalling. Frankly the way she speaks to anyone is. Rude, belittling, with zero care nor concern. Having worked in senior healthcare for my career, it was extra sickening to witness and hear such behavior. Please go anywhere else but here.

I have tried several other hearing aid places in this area. But they always upsell, it's a…read moredifferent person every time I go, and the staff is not patient with my elderly mom, who doesn't hear well. Susan was very patient and was able to fix my mom's old hearing aids so we didn't have to get new ones. I had a crazy schedule bit Susan made an after hours appointment with us. My mom hasn't heard this well in years! Parking was easy and free in the store's lot.

Dietschs Hearing Aid Centers is the gold standard in customer care and friendliness. The team is…read moreessential to anyone that has the smallest hearing loss. Their selection of technologies to her most anyone is really great. AND here is the best news...They know how to use, configure, setup, maintain, and troubleshoot their technology offerings. The staff is awesome. Love this place and the people.

Elizabeth is very pleasant & knowledgeable! I highly recommend her business for all hearing aid…read moreneeds

This office has gone above and beyond with their service and kindness. With my most recent…read moreappointment I was in another county but specifically made my appointment with this office and drove down. Miracle Ear on Fletcher Parkway. They are awesome. Signed, Lisa Michael

1. Unprofessional bedside manner is terrible at front desk--abrupt individual at desk…read more 2. Company sends out advertising that isn't honored. 3. & excuses are given that locally they don't send out the mailings 4. Apparently they don't want the work. 5. Angeline, audiologist, negative toward customers.

This office sucks, they don't answer the phone, very unprofessional, the Dr seems prejudice and…read moreperverted, he's a jerk, very rough when touching you. Do not waste your time here.

After being informed that they couldn't take our insurance I tried for a week to reach someone to…read moretalk to. I called four different times in the same week, assured by the answering machine that they would call back! I never got a call back even after the last call when I insisted on talking to Gary! Finally we drove down to the office which is an hour one way from home . We walked into the office to two girls chatting away. The one finally said they didn't take our insurance and were sorry no one had called back! We would have worked with them if they had returned our call. We found another office called Connect hearing who accepted our insurance and my husband had his hearing aides in a week! SONUS lost over $5,000 because they would not work with us! Don't go to SONUS!!

Dr. McCallion is a great surgeon. I had my thyroid removed and from the start till my surgery, he…read morewas awesome. His office is clean. His staff is great and he cares about your well-being. I would recommend him to anybody who needs a ENT doctor. He's very patient and answers all your questions.

Dr Patrick McCallion and his staff did an amazing job treating my Sinusitis. From pre-op…read moreappointments, to post-op follow ups, they went above and beyond. Thank you Dr McCallion!

Don't waste your time! I was a patient of Dr Bolz. Unfortunately he's left this practice. Dr Bolz…read morewas great, but Dr Azam doesn't read your chart to fill meds probably or listen to what you need. If you want out of the box thinking then this isn't the place. And don't get me started on the nurses that call you and when you ask anything they have no clue.

Jacob is my provider at this location, he is wonderful! very informative and helpful. he genuinely…read morelistens to his patients. I've been with Azam since I was a child, and always thought he was a good doctor. His staff is very friendly and they pay attention to the details! WHICH IS RARE IN A BUSY OFFICE. I highly recommend Jacob!