Went in for the first time ever on 12/14/2017 to get a hair trim. The lady (unsure of her name) was…read morekind and really wanted to make sure she knew what I wanted before starting to cut. She gave me a cut and made sure I liked it before sending me off. However, she was trying to up sell me into a wash, curl, adding toner etc which I was not fond of. I said I wasn't interested and it got uncomfortable which I didn't like. Other than that though, the experience was good. I was in earlier (I arrived 15 minutes earlier than my scheduled appointment) and I was treated with good service.

Have been here half a dozen times for eyebrow threading since I moved from Vancouver. Always…read moreavailable for walk ins, and it's only $9 for a perfectly (and quickly) threaded set of eyebrows. She does a great job!!!! I find that her technique hurts less and is quicker with a fabulous result vs some of the more expensive salons I have been to in downtown and kits. They also sell Loma here, An amazing brand of salon strength organic haircare that's hard to find. Great job guys!!!

Satbir is excellent, she is skilled, kind and cares about her clientele…read more Good place for threading & waxing.

I have gone to Money's many times in the past and have always been happy. The last 2 times I have…read morecome out with my brows uneven and poorly shaped. Not to mention the customer service has been very unfriendly.

Lisa fixed my hair after several horrible experiences with other hairdressers in the area. She knew…read moreher stuff!! She took me in last minute out of the kindness of her heart and made me look fantastic. Thank you so much! Strongly recommend her and her salon as it's beautiful spacious and very clean. You won't regret it. True gem of Abby.

Had an absolutely fantastic experience at this salon thanks to Lisa! She made my hair feels so…read morelight and flowy! I will definitely be back! Thank you! The ambiance in the salon is also very lovely! They also do Mens cuts! Fantastic service

Mandy is one of the best hairdressers I have ever been too. First time in 20yrs I didn't have to…read morego home and redo my hairstyle. Shop is stylish and clean. 5 stars is not enough! Great job

I was looking for a good salon near me and this came up. The threading+waxing was $6 (approx) for…read moreeyebrows and $5 for upper lip, I'd say this was a decent price.I got Mandy, and her hands are so light! I usually cry when I get threading, but for this one, I did not, I actually almost fell asleep! The most important factor? She got the eyebrows I've always wanted! Nice and full, with a slight arch that still looks natural! I even get a card to get free eyebrow threading on my 10th time. I recommend this place and I'm coming back since it's 5 minutes away! P.S. I have yet to try the other services, but I'm already eyeing their hair color, eyebrow tint, and lash extensions.

amazing service 10/10 and staff is so kind and considerate…read moreof the customers needs especially raman!

First time client. Easy access to shop right off South Fraser Way. Great haircut - I am a senior…read morewho wanted something simple and clean while not looking out of date. The cut was exactly what I was after and it is obvious Raj has experience and talent. Very reasonably priced as well. I will be back.

My hair didn't look any different, then when I when I went in, to when I left. all my co workers…read morewere asking , I thought you got your hair done. I said I did, what did they do. Then my hair was, and is still frizzy, never had that before. Spent nearly $400. all in toll. Not happy, never go there again.....

Been a client of Arlas for years and she always does an amazing job of coloring and cuts! She…read morelistens to what look I'm going for and does exactly what I want every time. She is super friendly and easy to talk to and we always have good converstion while getting my hair done. I'm very happy she is working in such a beatiful salon and can't wait fir my next appointment in July!

Awful experience. After 4 hours salon session, I had to leave with damaged hair, involving…read moreprolonged bleach, dyes, & harsh chemical processing. 3 different (not matching) colours. Two days later, I had a trip abroad with a damaged hair. When back to Burnaby and contacted the salon, no excuses, just bla bla bla. "It depends on your hair"! Not professional at all.

Loved my experience with Younwoo! A very relaxing visit with a great new cut, thank you!…read more Younwoo's professionalism and attention to detail for my cut were both appreciated by me. 100% recommend her talent.

This was one of the worst professional haircut experiences I have had in my life, if not the worst…read more This is regarding the Abbotsford Sevenoaks Mall location, service on May 9, 2026. I explicitly told Sandy, my stylist, that I wanted to keep my hair long and trim 1/4" off all the way around, definitely no more than 1/2" (in case she was inaccurate), thus the reference point was 1/4", just make it even and cut stray lengths. I wanted to keep my long waves on the sides which covered most of my ears. She first used electric trimmers and in the beginning two passes she took off 3/4" off the left side over my ear. I immediately told her nicely to stop, that was too much and I was not happy. I reached down to the floor to get my hair she cut off and I showed it to her. I estimated 3/4" because I know dimensions as a woodworker. She was sad and apologized. I told her my girlfriend wants me to have my wavy hair over my ears. Now it was gone. This was significant because my girlfriend lives overseas, and she could only see me for less than a week. As she continued, the stylist further erred by telling me what my haircut should be, with hair only barely over the tops of my ears. I had to correct her again! I told her that 'no, you need to cut what the customer wants'. She knew she failed. I complained calmly and respectfully to the manager, who was very concerned and cordial, and told her that I did not tip because of the bad cut, and that I would not be returning to Chatters. The manager apologized and offered a refund, but I refused it. I told her that I was brought up and learned that if you get bad service in a haircut, you pay for it, yet it does not require you to do business with them again. Also, in some circumstances I believe that if you refuse a refund, you keep your power of complaint as a customer.

Just had the worst service. Got there at 1:07 for a 1:15 appointment. Was told the hair dresser was…read morejust finishing up and I was offered a seat at the shampoo section. Left at 1:40 after being completely ignored the time I was there; no updates or contact of any kind. Rude