Love this practice! My family and I have been coming here for years since it was Henslee Dental and…read moreDr. Henslee retired leaving Dr. Hafen to run things as his practice. The folks here are very friendly and work with you in such a seamless and professional manner it makes going to the dentist a much more enjoyable experience. You typically work with the same hygienist for the lifecycle of your patient history and they do remember you as a person versus just a patient passing through for their bi-annual cleaning. I've never had a problem scheduling, re-scheduling, or anything relating to my insurance! 10/10 I always recommend this office to anyone searching for a great dental spot!

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

Dr Pham is an excellent Dentist. On 4/1/26 my front crown broke. The crown was the result of a…read morebroken tooth from a childhood skateboarding accident. I went to office next day early, without an appointment. Fingers crossed, I was hoping he could help me out. He did! A root canal, a post inserted then the crown installed. I got my full smile back. Thanks Dr Pham!

Very nice, clean office, very time efficient and very nice people! Highly recommendedread more

Front desk was friendly, hygienist was ok. I have seen…read morehundreds of doctors but never one that every single word coming out of her mouth was negative . Dr seemed snobby and negative . I know I need work in my mouth but staying positive is important as people can feel your attitude . " we can fill this tooth , fill that one ", but everything seemed so negative from this doctors mouth. Try being more down to earth please . Because someone looks humble and you're a doctor does not mean you should talk down to them , would not return to this doctor ,

I have been visiting this practice for over ten years. Dr. Schlepp is compassionate and delivers…read moreprecise, high-quality care. Her staff is excellent, offering expert treatment and efficient assistance. I won't go to any other dentist in the area because she is truly outstanding.

Love the energy, the staff and the music that is played…read more Dr. Livingston and his staff take very good care of me and get me in very quickly always the next day. Usually I can't see enough about them

I just received dental care on my insurance so I decided to have a couple teeth checked because I…read morethought the old fillings were cracked. After checking on my insurance and finding out how much I was covered for ($4000) he decided I needed a few crowns. CACHING for him! He filled one of the old fillings and then did a crown on the one behind it. When the new crown was applied, it cracked. Instead of taking it off and putting a temp back on, he glued the crack and ordered a new crown. When I went in for the new crown, the old crown was of course glued on and it took over 30 minutes of grinding, picking and scraping to get the cracked one off. IMMEDIATELY after the numbing wore off, the tooth next to the crown, that had just been filled, started to ache. I couldn't eat on that side and anything cold drove me through the roof. I went back in to see what the problem was and was told I didn't have the right kind of toothbrush and I was brushing wrong. Also, I had a nerve showing because of plaque. It's funny that I didn't have that problem before the old crown was PRIED OFF!!!! My feeling is that a nerve was exposed during the process of removing the cracked crown and he did not want to take responsibility for it! He applied desenseitizer to the tooth and said I should be fine. Then to make matters worse, at checkout I was told I owed $50.00+ because the insurance only covered part of the charge. Needless to say, I will NOT be going back and will be filing a complaint with my insurance. I now will need to find another dentist to fix this mess!

There was a constant theme of failing to disclose important information to me, lack of empathy, and…read moreDr. Taylor was rude at times. After spending thousands of dollars at this office, I was never treated like a valued customer. -Crown Delivery (Nightmare) I went in the office for the delivery of my crown on #31. I was in pain the moment the assistant started to take off my temporary crown. Dr. Taylor then gave me a series of injections to numb me. Those injections were ineffective and I still felt severe pain while the assistant prepped my tooth. This led to clear frustration and mistreatment by Dr. Taylor. I spent 2 hrs at this appointment for the crown delivery and I was in pain the entire time. The lack of empathy, poor explanation and flat out rude response to my questions by Dr. Taylor destroyed my confidence in this dentist office. -Failure to Receive Treatment Plan The dentist failed to give me my treatment plan after my initial visit. I had to ask several times for my plan before I received it. Once I received my treatment plan I was shocked because it contained several treatments that were not discussed in the initial appointment. I was initially told I needed 2 root canals and to replace an old dental bridge. Turns out there was several cavities, a deep cleaning and a crown needed on #31, I was never made aware of. No one in the office made any effort to go over my plan or asked if I had questions regarding the treatment plan when it was finally handed to me. -Failure to Disclose Crown Materials I was not given the option to choose my crown material for #30. I was told they would be using porcelain and did not think about the possibility of other options being available. I received my treatment plan after getting the temporary crown on #30, the price was crazy expensive and no one at the office went over it with me so I started researching online all the different treatments. I learned there are several types of crown materials with different cost and durability. I asked the dentist at my following appointment if I could get the rest of my crowns in a different material. He then advised me on the 3 other material types I could choose from. I determined porcelain was not the best option for me and chose a different material for the remaining crowns. Why was I not given the option to choose my crown material in the first place? -Failure to Disclose Cost of Crown I went in one day for a root canal on #12, but I decided I wanted to finish the crown on #30 before starting #12. They placed a temporary crown on #30 and told me to come back in 3 weeks for the final crown. When I went to check out I was hit with a $400 bill for the crown that no one disclosed to me prior to the work being started. -Deep Cleaning Consent Form & -Failure to Go Over My Chart Prior to my deep cleaning I was told to sign a consent form stating "I understand I have periodontal gum disease". I was very confused because I was never told I had a gum disease. When I asked the assistant to clarify, she asked me " did the dentist show you the screen of how all your teeth look and go over it with you". I told her no he did not. The dentist then reviewed my chart with me and determined I do NOT have periodontal gum disease. Why did I have to sign a consent form stating something that is NOT true in order to receive the deep cleaning treatment? Why did the dentist not go over my chart with me in the initial appointment? Based on my experience I would not recommend this place to anyone.

Dr Cynthia Wang has terrible bedside manner. Rude dismissive and condescending. I was referred by…read morethe VA for an extraction with nitrous. When the nurse started going over what was being done she mentioned bone graft. I hadn't been informed about this so I asked to speak to the Dr. Unfortunately the explanation led to me asking what materials were going to be implanted into my body ie donor bone, cadaver etc. She literally went and got the box to read. SHE DIDN'T KNOW. I asked again if this was needed only for a later implant or if it was necessary. She kept saying "well you don't have to get it". So I'm supposed to have a material implanted into me from who knows for the rest of my life. At this point my anxiety and stress are extremely high. After not knowing what material was being used I asked again. Was it only necessary for the implant or needed for the procedure. She flat out said "I already explained it to you already". I stood said "no, you will not speak to me that way" and walked to the front. I asked for an office manager but they have none on site. I had to wait to speak to another dentist who will be treating me tomorrow. I can't wait for the VA to send me somewhere else. I can't keep waiting to get this taken care of. It's a shame because this use to be a great office. Many people have dental anxiety and having a dentist with a compassionate calm bedside manner makes a world of difference. The front desk and nurses are wonderful. It's unfortunate. I will update after tomorrow's visit.

Wonderful experience at this office! Alexandra was amazing, made me feel comfortable, guided me…read morethrough my entire experience. Receiving dental work is stressful and I must say she made this visit easy! Highly recommend!

Jefferson Dental answered my last review with a contact number to help me (469)757-8797, but this…read morenumber just takes me to another location. I have been trying to collect my refund for no services received for 60 days! jasica Williams (General Manager) and now Vanessa Reyes (Regional Manager), tell me the same lies. I will receive it in 3-5 days, it takes 90 days, we sent it to the wrong patient.... excuse after excuse!! what took them 5 seconds to collect from me has been a nightmare to try to get back. They even gave me a non-working number for "corporate" (972)663-5398, just to get me to give up. This is not just unprofessional but criminal to say the least.

what a wonderful group. They treat you without pain. most painless root canal I have ever hadread more

This is the first and only dentist I will ever be coming to since leaving Hawaii. The team here are…read morevery professional and treat like family. I Highly recommend their services and couldn't be more pleased and satisfied. Mahalo and Aloha y'all

I had a really great experience at Smile Magic Dentistry. The doctor is incredibly kind and…read morepatient, and he takes the time to explain everything clearly so you always understand what's going on. That made me feel really comfortable, especially bringing my kids in. The staff is just as friendly and welcoming, and they work efficiently without making you feel rushed. Even when I bring all four of my kids, the visits go smoothly and we're usually in and out within about an hour, give or take. Overall, it's a great place for families, and I definitely recommend it if you're looking for a dental office that's caring, organized, and respectful of your time.

Terrible. Went for a simple cleaning. The Dentist stripped more than plaque and gauged large gaps…read morebetween my teeth. Took away some tooth that I can never get back. Be ware of this place!!!

Still my dentist nine years later. All around great experience each time. Recommend!read more

Rita was an absolute joy to be around and be helped by! Thank you for having patience for all my…read morelaughing, best dental cleaning I've ever had!

I have been a patient of Dr. Nistar's for the past year and a half, following her taking over the…read morepractice of my previous dentist who retired. Her staff is very good! They call you at least once within the week of to remind you of your scheduled appointment, as well as sending you a reminder weeks prior in the mail. The office is very clean, and in a great location 1604/Sonterra/281. Dr. Nistar is very kind and takes her time with every patient. During my last visit I had to get two fillings. I didn't experience pain (with the local or the procedure) and she talked me through the entire process. Thank you for a wonderful experience.

Undoubtedly, going to Dr. Nistar's office was the best dental/medical office experience I have ever…read morehad. Dr. Nistar combines thorough technical knowledge and professionalism with a welcoming, friendly manner that could set even the most nervous patient at ease. Moreover, she works with the finest precision that I have ever experienced. I have been to other dentists who installed fillings in a hurry and caused some misalignment with my bite; Dr. Nistar, on the other hand, took the time to make everything perfect. (Also, everyone who has had dental work knows that the delivery of the anaesthetic shots is the scariest/most painful part of the procedure, but Dr. Nistar has such a deft hand that I barely noticed them when they were being administered.) Dr. Nistar's staff members are also top-notch. Their friendly, comforting chairside manner is clearly not the result of artificial training, but a natural fitness for patient care. The schedule is superbly well-organized, and I have never been left waiting there; they provide detailed, individualized, genuinely sympathetic dental care, while simultaneously maintaining an industrious and efficient professional ethic which ensures that all patients feel that their time is valued. I had avoided going to the dentist for nearly a decade, and so I felt no small amount of trepidation when I finally scheduled an appointment, but I quickly realized that a great dental visit can be not just painless, but even enjoyable. I live nearly thirty minutes away, and there are countless dentists between my home and her office, but after experiencing such a high level of care, I would not even consider going anywhere else.