The moment I walked into Symmetry Med Spa in Byron Center, I was greeted by Mya. I came in due to…read morethe All That Glows event. Mya answered all my med questions and was very patient. When I came back to purchase my services, Mya remembered me. The service I received from Mya and Cynithia, made me feel valued as a new client.

I had an elective cosmetic procedure preformed by Dr Alfonso at the Bengtson Center. I could not be…read moremore impressed and I am absolutely thrilled with my results. From the initial phone call to schedule my consultation to my 2 week post op visit, I have been so well taken care of. Dr Alfonso was very attentive and addressed all my concerns and made me feel very comfortable and confident in the procedure. I was so well taken care of the day of my procedure and could not be more thankful to the amazing staff that made the day go so smoothly. I am absolutely elated with my results and I am so so grateful to Dr A. I would absolutely recommend BCAP and Dr Alfonso for anyone looking for a cosmetic procedure. I would be happy to answer any questions about my procedure - feel free to message me!

I was disappointed with my experience. I have an annual appointment to monitor a history of skin…read morecancer, and as a retiree on Medicare, I accidentally mixed up my appointment time. I believed it was at 9:30 a.m., but it was actually scheduled for 8:30 a.m. Rather than simply helping me reschedule, I was told I would have to pay a $50 missed appointment fee. I understand that offices have policies, but I was hoping for a little grace given the circumstances and the fact that I have been a patient for a few years. That $50 cost them a returning customer. I won't be coming back. It's unfortunate when it feels like policy and revenue are valued more than long-term patient relationships and compassion. (I hope that steak dinner was worth it... who am I kidding it's 2026, hope the McDonald's happy meal was worth it.)

Not Happy with the individual I JUST Spoke with at Dermatology Associates of WM. They're Trying to…read moreCharge me $50 for an appointment missed that I Didn't Even Know I Had! They NEVER Tried to Contact me in any way! I'm Disgusted.

I went for an appointment over the summer because I was experiencing some dry skin on the back of…read moremy neck. When the MA took me back to a room, I told her my concerns and expressed that the dry skin was slowly making its way down my back. She took her notes, and left the room for about 10-20 minutes. When she returned, an NP was with her. The NP asked to look at my neck, and within a minute told me she would prescribe a pill, water solution, and shampoo/conditioner. Asked if I had any questions and left. She never looked at the patches on my back or told me why this condition could have occurred. She was in the room for less than 5 minutes, but my insurance had a charge for $475. When I arrived at the pharmacy to get my prescriptions, the shampoo and conditioner weren't included. I was told that they got the script, but were unable to fill it at that location, so they weren't sure why it was sent over. I've tried the topical water solution for a few months now, but the dryness is still present. I did not return for my follow up appointment, as the initial encounter felt rushed.

I really loved my experience here! I usually tend to avoid…read moredoctors of all types because I spend a bunch of money on them just to leave with the same issues I came in with. Derm Institute however exceeded my expectations by quite a bit! I came in with a list of ailments and Dr Nartker had quick likely diagnoses and solutions for all of them. I've had an issue with redness and breakouts on my face and he prescribed medication and a topical that started healing a year long problem in ONE week. I am thrilled! Lovely office, stellar doctor (highly recommend Nartker), and solved skin issues! I'd end by saying that I'll absolutely return to this office.. but I'm actually thinking I won't have to return to any office since they've resolved my issues!

I had a tummy tuck by Dr. Armstrong 19 months ago. I ended up with a large infection with a…read morehospital stay over a week. I look worse now than I did before. He says to come back and he will fix me. I do not trust him! Good thing my husband will love no matter what I look like. I still do not have my strength back.

Recently had trigger finger release surgery here. The office was clean & modern looking (love the…read morependant lighting). My doctor was very professional & made me feel informed & comfortable throughout the entire process. The front desk girls are great! Very helpful & friendly. My hand is healing nicely & I couldn't be happier with the results.

Dr Rechner is amazing! He listened to exactly what I wanted and delivered. He spent a good amount…read moreof time with me both pre and post op surgery going over everything. I did my research of his credentials and saw his work on two of my friends prior who were super happy with their results. Choosing a surgeon is a big deal, so I would really recommend him to anyone. I drove 2.5 hours just to go to him because of how comfortable he made me feel and his easy going non- pushy personality made me feel like I could trust him. There are a lot of slimey surgeons out there trying to make a buck, but Dr Rechner makes you feel like you matter and realizes that this isn't an everyday decision for you. The entire office including Janet are great and made me feel at easy before and after surgery. Go see Dr Rechner! I couldn't be happier with my results.

Dr. Timek and staff are extremely knowledgeable and approachable. I looked all over Michigan for a…read moreplastic surgeon and am thrilled with the care and results I received. Carla is my aesthetician. She is remarkably thorough. Her background in skin care is so advanced. Carla is patient and her directions are easy to follow.

I couldn't be happier with my facelift results with Dr. Timek. From the beginning, I felt that I…read morewas in incredibly skilled and caring hands. What I love most about my results is that I still look like me--just like the version of myself I remember from my younger years. Dr. Timek didn't make me look like a different person or overly "done." She restored my features in such a natural and beautiful way, and I feel like I recognize myself again when I look in the mirror. I am so grateful for her attention to detail, her talent, and the care she put into my surgery. My results have given me a confidence that I honestly didn't realize I had been missing.

Dr Shannon performed my tendinitis surgery and I couldn't be happier with my results and my entire…read moreexperience with such a great team at Trinity Health.

Dr. Martin did a phenomenal job on my recent abdominoplasty with Diastasis recti repair. After…read moreyears of working out, I can finally SEE my hard work! Such a gift!! Dr. Martin's bedside manner is professional yet warm and inviting. I Highly recommend Dr. Martin at Elite. If I ever have any other procedure/surgery, it will only be with him!

I would never recommend anyone go here. The doctor I saw was fine, it was brief, very little follow…read moreup involved. The main issue is with their billing team, specifically the biologics team. Kelsey is not a kind or patient person and has made it impossible for me to receive my medication due to her inaction, all because i don't have a voicemail and she doesn't like that. The front desk staff are also all very short and not friendly, not sure if it is because one person telling them to be unhelpful or if it is just their attitude in general. Go anywhere else.

Idk what these other reviewers are talking about. I've had nothing but great experiences coming…read morehere for several years. Dr Freeland is awesome. He shows genuine care and explains things very thoroughly! His staff is great. Everyone is kind and attentive. I've never been talked into costly procedures I didn't need. Billing is straight forward. Office is extremely clean and inviting. Convenient, nice location. What's not to like?!