Overall nice place! We stopped in late at night for a coffee because we're on a road trip and…read moredriving all night. They had coffee available at 8:30pm which was a wonderful surprise! We got a hot caramel latte which was really good, wasn't too sweet and the caramel wasn't overpowering the coffee. We also got a pecan caramel apple. It was alright, nothing special, probably wouldn't get it again. The employees were very nice as well. They also sell ice cream (duh), fudge, and various chocolate covered desserts such as peanuts, Oreos, marshmallows, popcorn, etc. They also have calories available for the coffees and ice cream and toppings which is so awesome!!!

Cute little spot in downtown that has ice cream, chocolates and hot chocolate amongst other items…read morethey sell. The place is nice and clean and the workers provided fast and friendly service. My husband got a hot chocolate and I forgot the name of my ice cream but it was vanilla with peanut butter and fudge. Super yummy.

They closed 30 minutes early, then proceeded to get an attitude when my party and I simply pointed…read moreout the discrepancy. Don't expect great service, and if you still decide to go, plan to get there well before bedtime.

Just frustrated! First they wouldn't make me a sundae, staff said she just wasn't making any at…read morethe time! So, I ordered a a double scoop of Butter Pecan. All I got was what looked like a scoop! I paid $4.79 for it. i will not be back to get ice cream there again!! Too much $$ for so little ice cream!!

Time for a sweet afternoon snack. Had a waffle bowl with raspberry dark chocolate truffle ice…read morecream. The staff was helpful and friendly. They prepared the waffle bowl fresh and served it hot. The restaurant was quiet and clean. Highly recommend this as an alternative to other options in the area.

The ice cream and waffle bowls are great but the people not so much. The one darker skin girl with…read morecurly hair was so disrespectful and rude to us. She was talking nasty about the customers behind the counter and didn't have great customer service. Then the one girl that wears the tuscola shirt started being rude to us to. I'm very disappointed. We usually have Sasha help us but we came later in the day.

Friendly staff and great ice cream! Plus lots of candy to choose from too. So many jelly beans.read more

This was a great stop. My daughter loved the peppermint ice cream. Chocolate was good also.read more

We were in Lake Junaluska for a holiday, and in the morning we had decided to try out this coffee…read moreshop. We don't really go to coffee shops that often, partly because I am not a coffee drinker in the first place, and my mom has issues with most of them since they cannot get her order correct (yes, this is foreboding). It turns out that Caffeine and Chaos is well named. From the outside there is quite a bit of neon, and it is joined at the hip by a kids inside playground that for this particular morning was rented out for a kids birthday party. Observing the kids showed me just how unmanaged and spoiled some of the kids were, and how well mannered and sensible others were. It was a true dichotomy of child-rearing methodology, which was kind of fascinating. As for the place... there are the typical sofas and other lounging areas for coffee patrons to sit in, though when we walked in they were all mobbed by the parents of the kids as they waited for the playground to be opened up, so the unmanaged kids were running around screaming their heads off. This of course caused the barista crew to be somewhat harried, and that is not a good thing in this case because they already had organization issues. It seemed like only one of the crew really knew what they were doing, while the others were sitting at their stations and following orders... so of course our order got completely lost and we were sitting there for fifteen minutes waiting for an order that was never worked on. Not even a hard order, mind you... just a hot chocolate for me and a slightly watered down Americano for my mom. It was only once I walked up and asked them where our order was that the person who took our order realized it was completely missing, and they rushed it... which then meant that it was screwed up... My hot chocolate was fine, but the Americano was severely watered down the way Americans seem to like it, and not strong the way my mom likes it (see? Told ya there was foreboding!) However, we just took the drinks to our table and had them, because we were already on a time table and they were entirely too disorganized behind the counter for this to go any further with good results. We won't be back.

Stopped in for a frozen apple pie iced coffee. The staff are very nice and there is a huge…read moreselection of coffee and ice cream flavors. Cool place to sit inside or outside to enjoy your order. And I just noticed they have a drive thru. Look for the open sign on the right so you know when it is in operation.

Great ice cream and candy. Best in Waynesville area. Fun…read morelittle indoor miniature golf. Nice people.

First of all... YUM! As if the chocolates were not delicious enough (our favorites were the pecan…read moreclusters but ask for a sample of the pinwheels- they are crazy good!) but the ice cream is some of the best we have had! We loved the strawberry cheesecake and coffee flavors. The real prize is the candy themed nine hole indoor mini golf! It is precious and you can tell a lot of thought went into it! We can't wait to visit again!

I'm honestly shocked this place doesn't have higher reviews..The Sweet Onion is THAT good…read more I grew up in Waynesville, North Carolina and visited this summer for an anniversary trip, and this restaurant completely blew both my partner's and my expectations out of the water. We started with the okra (incredible) and a cucumber salad, and everything tasted SO fresh and local. For our entrées, we ordered the steak and the salmon pasta BOTH were absolutely phenomenal. There were so many things we wanted to try on the menu, and our server made the experience even better. They were honest, knowledgeable, and took the time to break down each dish, even down to the smallest ingredients, which really helped us decide. The vibe at The Sweet Onion is intimate and personal without feeling cramped or crowded. It's that perfect balance of casual and upscale! You could easily dress up for a date night or come in more relaxed for drinks and dinner. On top of that, the prices were extremely good for the quality of food and the level of service. I would 100% recommend this spot to both locals and visitors!!! I genuinely think about this place at least once a week, and if I still lived locally, I'd be dining here a few times a month without hesitation.

We are in town for a week, and while my wife and MIL have been here before, this is my first time…read more-- it won't be my last! First, the location itself is really unique... years ago this was a Greyhound bus station! The whole asthetic was very unique, and beautifully refurbished. We did have to wait an hour for a table (make a reservation!), but it was comfortable and the staff were ALL very friendly! Once seated, our server Nicole was amazing! We were pretty much ready with our order after looking at the menu while waiting. My MIL and I both got the open faced roast beef sandwich, and both with garlic mashed potatoes. I also got a side salad (soooo good, the candy pecans and ranch, wow!), and she got the French onion soup. It looked great, I'll have to try it next time! My bread was slightly burnt on the edges, and while the au jus that comes with it was ok, we ordered some of the brown gravy (that comes with the meatloaf) and it elevated it so much! If the staff reed this, that would be a smart move! My wife got the 12oz ribeye, and she kindly gave me a few bites. OMG, one of the top 3 steaks I've ever had!!! We both don't like anything on our steaks, and the natural flavor was unbelievable! It was cooked perfectly! All in all, it was a great experience and we WILL be back next time we are in town!

Fantastic staff, great coffee, and the granola with yogurt is the best I've had. Outdoor seating…read moremakes this a fantastic choice to start your day.

Great coffee drinks, oat milk for vegan folks like us. Outdoor seating at creek is fantastic and…read morecozy indoors. Super Service Love this place.

This shop was connected to the ice cream shop and the little fudge shop. They had so many different…read moretypes of candies! I only ended up getting half a pound of jelly beans but a lot of tempting other items too. They also had some gift items too. The lady at the counter was nice. They prices were a little expensive as it was like $9 for half a pound of beans but I was able to custom pick the flavors Looks like there was some storm damage to the ice cream side flooring

There's not a lot of "fudge" tourist places that actually have good fudge. However this place (JB…read moreMountain Gift Shop/The Chocolate Box) had pretty good fudge. The peanut butter was good & the chocolate walnut was good as well. Some of the gifts were way too high, so we stick with a key chain & magnet. :) The young girl that waited on us let us try a few samples first. She wasn't overly friendly, but it was close to closing & she'd probably was ready to get out of there. Over all, nice place. We didn't try the ice cream....maybe next time.

This is the first crepe that I have been able to find that is gluten free. It was loaded with…read morestrawberries and cream inside and I asked her to go light on the power sugar on top. She was out of the gluten free batter and took the time to mix some up for me. It was wonderful and huge. I couldn't eat all of it! I will definitely be going back for another one when I return to the area. I am allergic to gluten and this was safe for me to eat.

We planned to specifically stop here before our stroll as it's dog friendly, and we walk our dog on…read moreLake Junaleska regularly (and we English love our French crepes). The problem? There are no prices on the menu or website...at all. Who wants to ask the price of each item? Or feel suckered when you find your, maybe $5 crepe (which would be 1/2 one egg, 1/8 c milk, 1/2 tbsp butter, 1/4 c flour plus overhead) is actually, say... $11? We understand tourist prices, but you have to be honest and forthright - and those laminated sheets aren't that expensive to change out, unless you're changing your prices every week or on a whim. Rather than ask for prices, item by item, we left for the chaos shake shoppe down the road, who list their prices (and are amazing, btw).