I used to go to this place often and this is the worst experience we have had ever. When we were ordering, maybe about 3 times the lady said "ok" like they had it but then she would tell us 20 seconds later that "we don't have that". It got to the point where when we received the food, we were missing like 3 things. Then we told the lady and she said, "you can just go back around." honestly, I was disappointed. I ordered a berry citrus refresher and they got the order wrong and it was the mango flavor. I thought "well it's ok it will taste good right?" Nope. It tasted like water with the tiniest hint of lemon. I usally love sonic but it did not impress me. read more

I now know not to visit a sonic in IL. I pay 4.39 for a route 44 diet limeade with strawberry in TN. The cost in Bloomington : $6.04. Service was slow, too. They had no customers. I visited Friday night, 745pm on April 17 read more

I haven't tried this place in years. I had an urge(95°F) for a cherry limeade so decided go get one and grab a snack. I ordered a footlong coney. This thing must have been sitting in old hotdogs water for a week. They should be ashamed of themselves for serving "food" like this. read more

Sonic Drive-In - Vintaged footlong coney - Burgers Near Me - Normal, Illinois

It was a perfect night and had just gotten off a long day of work. When I noticed I wanted to go to sonic for a milk shake. So I started up my truck and drive the 15 minutes so my thirst could be clinched. Then I arrived and started ordering my heath milkshake than I heard this little sonic lady say that there ice cream machine was not working at the moment. This enraged me due to the fact that I had to settle for a despicably bad nerd lemonade. Than they brought the food out and they weren't on roller blades. Very upset with this performance, due better sonic read more

Sonic Drive-In - Burgers Near Me - Normal, Illinois

This is the worst fast food location I've ever been to. This place should be closed down. The workers are EXTREMELY rude. I went when it was cold out, so all the machines were down. We waited at one of the stalls for over 20 minutes, no signs saying they weren't working. Went to the drive thru and the speaker wasn't working either, no sign. read more

Seems it is always a LONG wait & for the first time ever, I ordered a burger. It was horrendous! Tasted like warm cardboard. The tater tots-per usual-were amazing but the mozzarella sticks were sub par. I love their bacon breakfast toaster meal and certainly should have stuck with that. read more

Charged us ala carte instead of combo meal. Gave us extra relish instead of no relish. Gave (and charged) for cheeseburger instead of grilled cheese. 25 minutes to order and get (incorrect) food that wasn't fully cooked. read more

OK, here's the deal. We stopped to get a quick bite to eat and when I looked at the menu, I said "I can go for a burger and you know what the onion ring sounds pretty good as well. And throw in that watermelon slushy that sounds refreshing". Besides the young gentleman that brought out the food to us which was very nice and courteous, the food made me feel so disgusting. The Burger first looks tiny compared to the picture. Food was really salty, onion rings looked delicious, but had a sweet flavor to them almost like they were made with cornbread meal. And then the slushy was just so sweet and sugary. I literally poured like a whole bottle of water in it to make it taste normal. I can understand why America is so obese and why these kind of restaurants are so popular. The food goes down so good and within minutes after eating, you feel like such a pig. A Disgusting fat pig. The good thing about going here is that it was my first time here and my last so sometimes you have to take one for the team in order to not make a mistake again read more

Food and drinks are great but they need to fix the set up with mobile order for when u park in the stall and enter the number past times I've went its worked fine recently even tho I enter the number correctly it replys the number is invalid please fix that sonic read more

So... Never been to the Sonic in Normal... It was okay. Nothing I couldn't have gotten at DQ or the like (Culver's). Had a hand dipped shake and corn dogs. Pretty tasty. Decent fair price. Outdoors/drive-in cool... ...also quite slow service But I'll go back and try something different read more

Sonic Drive-In - Sonic Drive-Up - Burgers Near Me - Normal, Illinois

Good food, weird service experience. We enjoy the food here, but we went today and the drive through speaker sounded absolutely terrible, static filled and the person had a hard time hearing us it seemed. After getting to the window, we decided we wanted some shakes. No big deal - we pulled around to the carhop area and that's where everything went wrong. All of the boards had signs that say their headsets don't work. So push the red button and someone will be out. I pushed the button, we waited several minutes. Nobody showed up. I ended up just getting the app on my phone. I ordered 2 shakes. It says to go into the lobby and get the order with my name. I'm sitting at a stall and that board says the app will have my items brought where I am. Remember, at this point several minutes in, nobody has still shown up to the car at all. In the app, it says Check In. So i do, and enter my stall number. It says someone will be out soon to take my order. I already ordered? And a couple minutes later, nobody has shown up still. I give up - i get out of my car to go inside per the app. The doors open to the kitchen, one miserable looking worker is heading out with 2 drinks and glares at me and says nothing. I get out of her way. Another guy walks out the other door to the seating area and asks people if they need ketchup. There is no "lobby." Clearly I'm where I don't belong. I see if there's some other entrance as I walk around the building - nope, just drive through and the apparently malfunctioning carhop area. By this point I head back to my car as the miserable worker that had 2 drinks is now carrying shakes to my car. I state I'm terribly confused about how anything is working there. She says there is no inside to the place, I say the app said go to the lobby. Absolutely bizarre experience - get more than 1 person wandering about to take and bring orders during lunchtime, fix your broken stuff, oh and by the way while driving away the board still had the stupid red button blinking...so good luck anyone else who pulls up. It had me signed is as Mike, enjoy your carhop experience. read more

Sonic doesn't actually know the meaning of fast food. I know most Sonics are typically slow, but today was especially bad. I had a craving for the pretzel twist and soda. That's it. Easy Peezy. My order was taken quickly, but it took between 10 and 15 minutes to actually get my food. The cashier did apologize, which I appreciated, but that's not how fast food should work. read more

My wife used the app so I could pick up at 5:30. Arrived at 5:25 and told them what numbered spot I was in. Watched numerous drive through orders get processed and a car that ordered curbside get food before my order. Got food at 5:46 and mentioned frustration to employee who said nothing. Got home and order missing two orders of chili cheese tots. No straws for drinks. DO NOT WASTE YOUR TIME at this location. Would have been quicker for me to order at drive through read more

Was a little apprehensive to go to Sonic since I had never been and unfortunately my co-pilot didn't put me at ease. She guided me into the parking lot the wrong way and failed to explain I needed to pull up closer to the speaker but you can't keep Jimi down. I was really impressed with the menu. There were so many drinks! SO many types and varieties and combinations. I mean thats the mark of a great restaurant, having so many options that you cant possibly perfect one, quantity over quality baby! And no better place for me to eat my saucy buffalo wings then my lap in my leather seated car. Such a great business model! Why aren't there more drive ins?!?!? Stars = 5 read more

@Sonicdrivein This store needs to be closed. Saturday, at 2:45 and the service was incredibly slow. Amazingly slow. Then, they gave me my medium Sonic Blast. I put spoon in and it sunk way in. I started digging the whip cream off. The cup was LESS than 2/3 full of ice cream. I turned to the gal in window and mentioned it to her. Her response???? "Yeah, I know. Sorry about that." @Sonicdrivein I think you owe me $4.93. read more

Sonic Drive-In - More than 1/3 whip cream. - Burgers Near Me - Normal, Illinois

Manager is very disrespectful towards customers and employees. She yelled at a bunch of people in the drive-through, terrible service. She should leave. read more

Ordered for my family and waited 25 minutes for our food and drinks. We watched six cars go through the drive thru after we ordered. The car hop was named Miranda and she saved the day. She apologized for our wait, made sure our order was correct, gave us plenty of ketchup and napkins. Kudos to her for being such an ambassador for Sonic! read more

Opening day today! I did the drivethru for breakfast on my way to work. My choice was the steak and egg burrito. Service was fast, SUPER friendly and efficient. Delicious and it was bigger than I thought it would be for $2.99. It's stuffed w/seasoned steak, egg, and tater tots which added a nice crunch. Two packets of picante sauce were also included. The receipt indicates their full menu is served all day so if you want a burger at 6 a.m., or breakfast at 10:30 p.m., you can get it! Their hours are 6-11. There were several folks pulled into the drive in parking and it was cute to see the car hops on skates zipping around! read more

This is my second trip to this sonic, and probably my last. Both times I've ordered a bun less burger and haven't received plastic-ware to eat it with. Also, my partner ordered the chicken strip dinner and the chicken is AWFUL. It also did not come with any dipping sauce. This sonic is terrible. read more

How can a Sonic be this bad? If an award existed for worst Sonic in the nation, this one surely would win. I've lived here for almost 1.5 years. Before that, I lived in a town about half the size of Bloomington/Normal. That smaller town has 4 Sonics. That makes me think this town should be able to support 8 Sonics, but the one they have is almost always empty because it is so terrible. I used to work in a small rural town with a population of barely over 8,000 people. That tiny town had a Sonic that was always packed. They expanded and it was still always packed. They ended up building a second Sonic just around the corner (so close you could easily walk from one Sonic to the other) and now both Sonics are packed. That's what Sonic should be--so popular that the stalls are almost full and you are willing to wait for one to open up. The Sonic in Normal, however, is NOT a Sonic like that. Here's a summary of some highlights of my visits here: No ice. Sonic is known for its ice. How can they run out of ice? No onion rings. I once asked the carhop why they were once again out of onion rings. I was told that they make only so many each morning and they always seem to run out by 4pm. My suggestion that they make MORE onion rings in the morning so they have enough to last all day seems like an obvious solution. The app is hardly ever active for this site. That means the all day happy hour pricing on drinks does not get honored. Terribly long waits and typically the service is unfriendly. Sometimes they don't have enough employees to keep the stalls open and only use the drive-thru. Other times, they are just randomly closed or close early for some reason. My guess is management is so terrible that they can't keep enough employees or this location makes so little money they can't pay to keep it fully staffed. Right now, the app says the location is temporarily closed. Fingers crossed this is because Sonic took the franchise away from the owner and will sell it to someone who is better able to run a restaurant. read more

Been here once and will never come back. Waited at speaker for 8 minutes while we were the only car there. When we finally ordered, they gave us the wrong item and claimed it was correct. We drove around again to get it fixed, girl at window acted annoyed and pretended to make the correct shake when she really just put new whipped cream on the shake we handed back to her. TERRIBLE read more

Love Sonic burgers and tots but this location has the worst/slowest drive thru in town. I've tried to get Sonic at least 5 times in the past month and left without ever being able to order. Most of the time the drive thru line just literally doesn't move. I've sat in line for 15 minutes or more without a single car advancing. One time I actually made it to the order screen and an employee came over the intercom and said "I'll be with you in 5 to 10 minutes." That's just unacceptable. They need to hire some former Chik-fil-a employees to teach them how to run an efficient drive thru. read more

We had the remainder of a gift card, so decided to use it at the Pekin, IL Sonic. We both got the chicken tender basket with onion rings in lieu of the tater tots. Lemonade to drink. All the food tasted the same, which to say was like a carnival funnel cake. My wife said the onion rings taste funny, and after I figured out the taste WAS funnel cakes. The lemonade was good. We still have about $12 left on the card, and will use it at the Sonic in Peoria, and see if it's better. read more

The absolute worst experience at any fast food restaurant I have ever had in my life! First of all, it took 12 minutes with only one person ahead of me from order to pick up through the drive-through. All I ordered was a hamburger with no cheese and extra pickle! After 12 minutes, I get the burger, it's not even correct! I take the burger back for a refund because I am in a hurry, they give me less money than I paid for! The girl explained to me that she accidentally charged me for some slushy's and I pay less so she gave me a different amount back. I told her I do not understand and I just wanted what I paid for the burger! She still did not understand! The manager then came over and handed me my money and said oh I get it. This took almost 20 minutes! So much for fast food read more

I only try to go here because they have great drinks and ice cream drinks but I waited in the driveway for 15 minutes with 5 cars in front of me and no movement. I drove off. They need more employees. They need to take notes from chickfila and portillo's and run food and drinks out to those waiting. I only wanted a cherry limeade. read more

I was staying in Bloomington for work and decided to take the shuttle down to the Walmart to get some things to tide me over to for the week. After navigating my way through the Mart, I worked my way back outside to the freezing weather to wait for the shuttle. I'm basically freezing my chimichangas off and I look over to the left. And what is this that catches the corner of my eye?!?! Doth mine eyes deceive me? Lawd Jeezus it's a fire! SONIC!!!!!!!! Oh how I've missed you! *hugs the whole sonic drive-in* Or at least that's what I'd like to do in my mind. As you can tell, I love Sonic especially since they are hard to come by in the Pacific NW where I live. I hurriedly walked over to the Sonic, as I obviously had time to spare, and got myself a grilled cheese sandwich, some tots, some fries, mozzarella sticks, French toast, an M&M blast, a grape creamslush, a small cranberry sprite and a cherry-coke slush. Mind you it could have been all but 15 degrees outside, but when I go Sonic, I go all in. Oh my dear lord, I know they food here is probably really bad for you, but in that moment it was soooooooo good for me. "O" face, comin right up! Just kidding, but seeing the shuttle driver's face when I got on with my bags of Walmart and my drink carrier with all my beverages...I could tell he was jealous to the max. Thanks Sonic for letting me feel a little bit like my days in Oklahoma where there is like a Sonic on every corner. Boy the food is so good and there are so many combinations. I'm just glad you can get breakfast any time of the day. Yussssssssssss! read more

Ya know, there's nothing better than getting food poisoning just in time for Thanksgiving and a 20 hour road trip. Thank you for that, Sonic. Boyfriend and I were on our way to stay with a friend in Springfield before hitting the road for two days en route to Albuquerque for Thanksgiving. Monday night, halfway through our three hour trip for the day, we wanted to stop somewhere for a quick bite to eat since it was time for dinner. Our dog was along for the trip, so we needed to stop somewhere that wasn't a restaurant so he wouldn't be alone. We eyed the Panera down the street and in retrospect, we totally should have stopped there instead, but alas, we never had Sonic since there aren't any up north, so we said, what the heck. Let's try it out. Pretty basic menu. I went for the cheeseburger and tater tots since I thought that was an interesting change of pace. Boyfriend had a chicken sandwich. They said our total and he tried putting his credit card through the machine outside, but apparently that's just for sonic member cards. Oookay. Girl rollerbladed outside, gave us our food, went back in and slid the card, and came out. Seems like a lot of work. Also, there's no indoor area, so you either order from the drive thru or from the outside area. Weird. My burger was just okay. Nothing special, but then what can you really expect from a fast food joint? The meat looked okay, but it definitely didn't look too fresh. I mean even Portillos has a good looking burger. This looked like it definitely had been frozen. I tried not to think about it because it's fast food and that's what you get. On the way to my friend's, my bf started not to feel so great. His stomach hurt and he felt like he was going to throw up. I felt fine. 4am. Here we go. I sprinted to my friend's bathroom and threw up my Sonic. I threw up four more times before we left at 8am that morning. Actually we left later than we planned because I was so dead sick. My poor friend and her husband had to hear me running down the hallway every hour and her dogs were barking every time I did. Needless to say, I kept everyone up. Won't give you the rest of the details, but I had full blown food poisioning. Just in time for our 12 hour car trip for the day. I honestly thought I would have to be hospitalized because I couldn't even keep water down. I was severely deydrated. Instead of trying some good Kansas City BBQ, I ate ice chips. All I had for 24 hours was water, ice, and two crackers. Thank God I was better by Thanksgiving. Oh and of course, my boyfriend was fine. Didn't get sick. Just me. Isn't that how it always goes? Poor boy had to drive 10 out of the 12 hours that day because I couldn't even hold my head up. Lesson learned: Never eat Sonic again. read more

Wish I could give no stars. The burger was burnt and dry. The hotdog was basically bread, relish, and a side of hotdog, and the vanilla cherry lime coke was in fact not coke at all. The people in the must have been angry at the world today‍. read more

This was my worst Sonic experience ever! Waited nearly 20 minutes in drive thru for a shake. They brought it out to me and I handed the guy my money. He turned around and walked away with no apology for the wait. That's not it! He didn't even give me my change!!! I continued to wait until I got to the window and asked for my change. The person at the window, which seemed to be a manager, was not even apologetic or surprised. Never coming back here again - it's not worth it. Monday, June 29, 2015 at 8:20 PM read more

This is hands down the WORST Sonic I have ever been to. We were thrilled when we heard we were going to get a sonic, it is one of our favorites when we travel. It has been a disappointment since day 1. It takes forever to get your food, The food is rarely hot, and our order is incorrect most of the time. If you send it back they get an attitude and take even longer to bring you the correct food. One time we were even brought the same incorrect food wrapped in a new wrapper. We spent an hour there that night demanding they make it over and over until they got it right...no mustard is a simple request and sometimes you just have to prove a point....and didn't end up eating the food because let's face it, after the second try someone spit in that burger. I have only had my order correct TWICE since they opened. In addition to orders being fouled up constantly we usually do not get napkins, silverware or condiments and rarely get the trademark mint. The carhop will not have any of these items in her possession although it is an eat in your car establishment and would just be smart to bring them. If you call in to get these forgotten items any slightly warm food that you have will end up ice cold after the long wait. I'm just plain disappointed that I can visit Champaign, Springfield or Peoria and receive a hot, fast, tasty meal but can't get one in my own back yard. I wish that I could have left no stars. read more

Terribly slow service! I was in the drive thru for 20 minutes with only 3 cars ahead of me and only 4 in the lot. I could have walked successfully into Mordor with Frodo and Sam before I made it to the window. When I finally got to the window, the employee walked away without even acknowledging me. Im not invisible. If I were, my life would be unbelievably different but I'm not so it isn't. So I just sat there like the desperate fatty that I am. Finally, the window opened, I was asked what I ordered and paid (isn't there a screen for that?). However, the girl that took my money just shut the window and walked away without handing me my change. I don't think they know how to job there. Anyway, I continued to wait, for both my change and milkshake (at this point I was wishing I was lactose intolerant and had made better life choices). Eventually a third employee (it's like the TARDIS in there but less cool) handed me my change and told me to have a good day without handing me my order. Uh, that's not how this works, that's not how any of this works. Obviously seeing the expression that naturally accompanies that phrase, she realized I didn't have anything and had to go hunt for it. Where did it go? Are they playing Where's Waldo in there? Who knows. But finally, after 20 grueling minutes where I would have rather been Rick Rolled, I finally had what I came for and drove away. Unfortunately, no milkshake in the world could ever give me back the precious time I wasted. read more

Me and my son went to sonic and got a strawberry milkshake and he got a nerds slushee neither of us got the right size and he didn't get nerds also the we waited because they messed are order up and they still got it wrong read more

If I could give them no stars I would. We sat waiting for someone to. Answer to take our order lights on and everything for well before they close just for the nights to shut out before they were supposed to close and someone then said oh we just closed. I thought you go by close times and serve people until then not let people wait then say oh sorry we're closed before you actually closed!!! read more

Probably the slowest "fast food" I've ever had. One of the things that really ticks me off about a food place is when they serve the drive-through faster than those who come into (in this case, up to) the store. I pushed the button to order and waited probably 5 minutes, minimum, before anyone even acknowledged I was there. Then, after ordering, another 15 min wait. I could have gone across the street to Panera, ordered, ate, and left in the time it took to get my food - and probably had better food. And all during this time, the drive through cars just kept buzzing through. Never again. read more

Great time at Sonic today. My favorite comfort food delivered quickly and nice n hot. Corn dogs and onion rings. Yum! Like having the fair every day when Sonic is open!! read more

Sonic Drive-In - Love the specials! - Burgers Near Me - Normal, Illinois

Went four times during vacation, always had long waiting time getting drinks and only once the order of two drinks was correct. Gave extra star because it was busy and hopefully new employees. read more

I love this place! The workers are professional and they deliver with a smile! If there's a long wait, the staff will almost always compensate the customers and apologize! The drinks are great and the food is good, but I just wish that they would add salads to their menu! Those who give this place a bad rating are just spoiled brats who think that they're entitled to freebies! read more

This is the place to get a shake I have had there Oreo cheesecake Oreo and chocolate, they are all amazing I really like coming here Thursday day night with my friends. So if you want a good shake come here cause it's the best. read more

Terribly slow service if you sit and order. Workers out smoking during a very busy time. No one seemed concerned about all the people waiting and quite a few customers left while they waited for their order. Maybe there is a reason they don't collect the bill before your food arrives! Brutal location that will not survive this poor management. Franchisees can not be happy. Or do they know or care?? read more

Had a special on corn dogs, you would think there would be more than one worker! Everybody who ordered on the patio had to wait at least 30 minutes to get our food. Worst service ever! Service at a restaurant is faster! read more