Okay, the food is by no means 5 star quality... I mean, it's a fast food joint and so this review is based on a comparison to other fast food restaurants. The food was good for Sonic. The chili cheese coney, tots, cheddar poppers, standard burger were all above fast food standards average. The tots were definitely better than the fries though. The service is where it was at. They were moderately busy. They took our order and it came out probably within 5 minutes. The server was super nice and we didn't even have to ask for ketchup! We saw one server walk out and check on people, on her way back, stopped to make sure the place was clean. Those girls and ladies were on point! If you need something quick, I definitely recommend stopping by this place. read more

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My husband and I parked and hit the the call button 3 times and nobody responded. I got out of the car and spoke to a car hop and I told her what happened she well they were busy yesterday but someone could have answered. Then got really sarcastic! Trust me my husband and I will never be back plus there Ice cream Machine is always breaking down most every time we go there. Someone should report them to Corporate! Maybe I I will do just that because the service is not good and the drive through sometimes the speaker works and sometimes it doesn't. Oh if it does you have to wait a really really long time. We don't know how this Sonic is still Open! I Know We Will Not Be Back! Susan Holloway read more

Made a mobile order for 2 shakes, sat in a parking spot for 30 minutes before someone came out and said oh yeah sorry our ice cream machine is broken. I asked for a refund and have to wait 3-5 days for a $7 refund.. read more

They don't give relish even if you ask for relish on the side. I just cannot understand. Don't give us the option to choose relish if you're too lazy to pack it. Go find a different job if you hate your job that much. We ordered relish multiple times with our meal and every time the sonic employees at this location refuse to include relish with our order. This time we walked up to ask them if they were out of relish or just didnt include for whatever reason. After making a big stink about it they said then can try to pack it in a cup for us. Why offer relish? Sorry you had to go out of your way to have to physically pack the relish into a to go tiny cup. read more

This is absolutely nuts I ordered a 3$ burrito 2 of them and a hot dog and also chili cheese tots. The burritos wasn't even worth eating and the hot dog was burnt with no toppings and also the tots was not even enough for a small with no chili or cheese. And all they wanted to give us was a 10$ gift card for over 20$ worth of food these are my favorite items but I will no longer be supporting them read more

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I'd give zero stars if I could. Ordered two double smasher hamburgers and both burgers were served raw. If they can't cook a hamburger patty why stay open. FAIL. read more

I have been sitting at the speaker for 32 mins waiting for someone to say give me second and I'll be right with you or that we are understaffed but didn't even get that I already mad a online order I just wanted to come pick it up but no one help me read more

Service here has gotten terrible. Sad. Bushes button and no service. People around us leaving also. No canopy lights on and it's dark. Lace used to be hopping and great good. read more

***UPDATE** 11/28/24 Got Sonic through mobile app on 11/27/24. Have not had it in years. Took them 18 minutes to bring out the food and the place was in complete darkness at 5:45 pm. Ridiculous! Ordered 4 of the $1.99 Grilled cheese burgers and 4 shakes. The bread was not even toasted! Meat was a weird taste and texture. We all got diarrhea during the night and no one feels like having thanksgiving food today. Never again! read more

Slowest "fast food" in the state of NC! As the only Sonic in the area, they have the monopoly on being slow. I guess I shouldn't complain, at least they finally started turning the lights on. read more

I tend to have bad luck with going to Sonic, don't know what it is but every one I go to is not great. This one is no exception. Had to use the restrooms and they were so disgusting, just decided that holding it in was better. The service here was very slow but I only ordered a slushy for myself and a shake for my coworker. My coworker threw away her shake because it tasted sour... which means the machines might not have been cleaned. My slushy was fine. But I would rather go somewhere else next time. read more

Sat waiting to order for probably 10-15 mins when it wasn't even busy just to end of leaving because of no one wanting to take orders and then only doing drive thru. Poor excuse of an establishment and definitely won't be going back read more

I've never had to wait so long in a drive-thru for a drink. It seems like there weren't enough people working the lunch shift on a Sunday. The drive-thru lane was slow with one person running in and out to fulfill orders and take payment. Not sure if I was worth waiting 15-20 minutes with 3 cars in front of me. read more

11/10 rating for this restaurant! Food is wonderful, one of the best shakes in the world, the sweet, strong aroma of coffee... and I thought I wouldn't be in love with it... My clumsiness earned it an extra star! read more

Terrible food... terrible customer service. They got my order wrong. I honestly questioned whether they were even open because of how poorly the building and surroundings looked. I will never go back! Waste of my money! read more

Always and I mean ALWAYS cold food. I always think, maybe this time it'll be good and I'm always disappointed. Will no longer go to this sonic again. I literally had to spit my fries out because it was like they were sitting there for Days. So nasty. read more

Sonic Drive-In - Cold hard disgusting fries. Not just once but every time I go there - Burgers Near Me - Newton, North Carolina

Excellent customer service from Ms.Ellie!! She was absolutely amazing, definitely think she should be given a raise.

I had to go back twice to get the items that they forgot to give me. The place is so bad, there is about 500 potholes you have to drive around and the place is just dirty. The food is alright, it's sub par compared to other fast food establishments. read more

Once a very good Sonic Burger stop. Recently I ordered a couple of hamburgers they brought me out room temperature cheeseburgers I immediately pointed it out to the CarHop and asked for hot hamburgers.A few minutes later they brought me out room temperature hamburgers. I suspect they only removed the cheese. I think they may be going through some staffing or management problems. read more

We stopped by sonic in Newton today with our four grandchildren the food was excellent the young lady that waited on us and other employees were extremely courteous and nice would highly recommend and will definitely be going back to sonic in Newton read more

Poor service...can't get anyone to take my order....drove off and went somewhere else

I would say worth the wait the popcorn bbq chicken is amazing especially the grape nerds slushee paired with it but I would highly recommend anyone go to sonic. I wish they would put nacho cheese sauce onto the cheese fries through instead of just slice cheese it would be 10/10 if they did that. read more

For service on Friday, May 10, 2024 at approximately 7:30 PM. The lights never came on as it got dark. Service is slow and not too accurate. The taste of the food was off, border line nasty. Their fried onion ring tasted like they were battered in funnel cake batter. The peanut butter that they used for my shake was OLD Smuckers Natural peanut butter, and they put a big nasty glob of it in the bottom.On top off that, this particular Sonic DOES NOT honor their "1/2 off" price of shakes AFTER 7 PM if you use the app. My wife got charged full price. This particular Sonic has made their driveway better, now they just need to get people, real people-not children, in there that know how to do stuff. We gave this Sonic a chance to redeem themselves after the last time we ordered and they screwed up. I'm not wasting any of my hard earned money on this Sonic. This place isn't worth the money for what they charge. read more

Only gave 1 star to leave review. Order was wrong. Only given 2 napkins with chili cheese tots & no fork. Called inside, asked for a fork that never came. My husband had to go get it. SUCKS ASS read more

I went to Sonic last night pushed the red button to order at 9:45 they finally answered at 9:55 telling me that they are closed absolutely refused to talk to me other than to say that we are closed. When I finally got someone to answer the phone the manager laughed at me and said none of his employees did that. Worse experience I have ever had at Sonic smh read more

I've been here twice. I used the "drive thru" both times. For what is purportedly a fast food restaurant it took me 10 to 15 minutes each time to get food. All I ordered was a double cheeseburger. Both times it seemed like they were understaffed and told me so. I don't think I'll be back a third time. read more

I ordered fries and waited a good min and asked again and never received them, night shift workers suck

My kids love Sonic. Whether it's a milkshake, a burger, a hot dog, or tater tots, they absolutely love it. read more

Sonic Drive-In - Order from your car...with food delivered on roller skates! - Burgers Near Me - Newton, North Carolina

The service here is very slow they take too long to bring you your food when you get the food it's ice cold I would not recommend this place to anyone even DoorDashers I will never eat here again read more

Horrible service we sat at the drive up menu for 45 minutes no one took our order and when they did finally get to us they had an attitude towards us horrible staff! read more

I ordered some food and they got everything wrong the fries stale the burger was okay but my drink had a pound of sugar in it my corn dog was okay the usual freezer microwave deal other than that they suck for getting my order wrong and putting lots of sugar in my lemonade. read more

wanted a milkshake on a hot day. got to the order screen and waited for at least 10 minutes on a 100 degree day, the girl finally took my order and was rude. we got around and took another 15+ minutes to get my food. the place was not busy at all. I work in a busy fast food store and we would never make people wait 20 minutes on a hot day like this. terrible service. read more

These are some of the slowest people I swear, I ordered my food @11:15 I asked about my order at 11:50 Sonic: we have it here we will start on it now. Me:pissed because I have to get back to work. I was the only car there when I got there and cars start coming and then there done got there order and this is the 2nd time. read more

If you're looking for a shit show here ya go. I spent $20 for basically something I didn't order, it came with everything I didn't ask for and the burger it's self was dry. I also ordered a cherry limeade with extra real cherries and you would think that when you say "EXTRA" you'd get like 3-4 not 1 extra cherry that I had to pay for. Honestly you'd be better off taking the extra few minutes to go to McDonald's or Burger King. My 1 Star is simply because the only thing that was good from my order were sides and drinks which is sad. Save yourself the shitty experience and go somewhere honestly. read more

Don't have your hours posted as closing at 11:00 pm just to decide you're done working early and ignore customers that show up.

I have eaten at Sonic in Conover often since it first opened. The service has really gone bad over the last few months. My last visit was the worst. My order was wrong even though I corrected them twice when they repeated it back. The person who brought out my order got an attitude when I asked if he could correct it. I finally gave him back the food and he asked what I wanted him to do. I said bring me the right order and he said "but it costs us money to redo the orders!" I imagine if they were not standing around talking and ignoring the customers they wouldnt have to redo so many orders. read more

Tried to eat here last night. They cancelled part of my order without letting me know. When I had waited 15 minutes for my onion rings, they came to my car and said "we haven't had onion rings in over 2 days" Also because I had ordered and paid online, they were supposed to refund me in cash over 3 dollars. Never mentioned it. It was only after I had gotten mad and left that I noticed this on the receipt. I have filed a complaint with the corporate office, but I will never eat here again. P.S I attempted to talk with a manager last night, after waiting 5 minutes, I decided my food was already cold enough and left. read more