Ron J has an excellent review. It's fast food so what are you really expecting? Been to many a Sonic all over the United States and this location is what I've come to expect. Guess this is a franchise so it can be a tad worse than corporate run stores. Still, high schoolers or college students with other priorities than food speed and accuracy. Short interactions without much emphasis on customer service or general pleasantries. The parking lot has always been clean. Pretty empty as well as parking so I've always been lucky. Can be a pain turning into this location with Wickham traffic. Other than that it's the sonic you know and love. They have all the deals you see on national television. Shakes. Slushes. Hot dogs. Wings and burgers. Never bothered with the drive through here, but apparently it's as slow as purgatory. Service wise you order when it's slow and get average service. When they are slammed it all falls apart. Other local sonic locations so maybe better luck with them? For where I stay in the area this spot works well. Close and about what I expect speed and friendliness wise. read more

Sonic Drive-In - Burgers Near Me - MELBOURNE, Florida

This was hands down one of the worst fast food experiences I've ever had. This Sonic location is absolutely disgusting. The outside of the restaurant is filthy, the parking lot is full of massive potholes, and the entire place looks run-down and neglected. The employees seem completely clueless. They couldn't even make a drink that's listed on their own menu--the Twisted Flamingo--which is beyond ridiculous. The young guy working the order box today had zero personality, spoke so quietly I could barely hear him, and provided some of the worst customer service I've experienced. He acted like taking an order was a burden. The food was the final straw. After eating here, I got extremely sick and have felt awful all day. Considering how dirty this location is, I'm not surprised. This place feels completely unhygienic and unsafe to eat at. Management should be embarrassed for allowing this location to operate like this. Honestly, this place needs a serious health inspection because it's absolutely unacceptable. I will never return and I strongly recommend others avoid this Sonic at all costs. read more

We pushed the red button twice and still got no service. When is the going out of business sale?

So today was a clean and clear the refrigerator day and we were very busy! Too busy to make lunch; I went to Sonic and bought their Smash Burgers. So glad I decided on them because the Smash Burger was absolutely fantastic and made to order , very fresh and seemed more elite than its menu price would have made you think... The food is definitely comforting and it's filling. The price on it is exceptional for the amount of food you get. These burgers are not just any burgers and they obviously work hard over there. Definitely five Stars. Thank you. read more

Came here at 10:40 on 9/28/2025 and tried to order. They decided to close down 20 minutes early and wouldn't answer at any drive through or pull in station, despite many of the signs says "now open until 11pm" Very disappointed and will not be back. read more

DONT GO HERE, AWFUL service, absolutely terrible. It seems this place is run by teenagers. they are the slowest people I have ever seen. It took me over 20 minutes to get a medium order of onion rings. What an absolute joke. The owner and manager of this place should be ashamed of themselves. Never going back. read more

Had extremely rude service, like girl was so rude, didn't come out with the right food. Was absolutely the worst service ever. We asked if this was the right order bc it's said reece's when we asked for peanut butter and she looked at us and said in the rudest tone what are you talking about! read more

It sucks that sonic is falling apart. This location tore down all their drive in screens so now it's only drive thru which in my opinion is not any better. I sat in the drive thru for a whole30 mins before getting my order. (The order was one meal). We know it would not have taken that long with the normal drive thru spots. When I was sitting behind the person ordering, I heard the girl working interrupt him then started to try to argue with him. It sounded pretty ridiculous. Also I ordered ketchup at the speaker AND the girl asked if I wanted ketchup, I said yes and still didn't get any. Anyways I have no desire to come to this location anymore since they've torn down the whole idea of what sonic was in the first place. read more

The place is a depressing shell of what it used to be. Anytime time I go here now it takes forever and it seems very short staffed. Always new people that look miserable and like they've been worked like dogs. Management should really be ashamed of themselves. read more

Tear this place down is nothing but a trash heap. The food is horrible. The service is horrible. They're not removed all the drive up signs so now you can all go through drive-through take forever to get your food. I've given this place, countless tries and every single time they fail, I won't be coming back here again. I was given a BR guest coupon and when I went to go use it, they wouldn't let me use it saying they don't service those at the store when I was given it to buy that manager, who said they wouldn't service it. Tear it down and put something better! Don't waste your time! Go somewhere else Placed this order via the app and checked at a 1:14 after 20 min I went to the drive thru and they said I was not check in when you can clearly see I was checked into stall 14. Was schooled for 2 min at the speaker that I need to learn how to check in so they would be able to make my food. Got my food at 1:47 And there was only 3 cars in the drive thru counting me. And I sat there and stared at my food bag sitting on the counter the entire time I was sitting in the drive-through so they had the food made just didn't wanna run it out to me.. read more

Sonic Drive-In - Placed this order via the app and checked at a 1:14 - Burgers Near Me - MELBOURNE, Florida

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We always get good food and shakes here..and normally great service but today was an exception. I forgot an item on my order so when I got to the window, I asked to add it and the older lady acted like I had committed a major crime! It was really not necessary to give an attitude like that. Also, they had no large cups and no domed lids for our shake so the whipped cream was ruined on my shake! Also, the onion rings were grossly undercooked. Sonic..do better.. read more

Sonic Drive-In - No domed lid! :( - Burgers Near Me - MELBOURNE, Florida

The service is always friendly, they are always polite. The service is also always pretty slow. There's a wait most times to place our order & we usually wait about 20 mins for ice cream. We get 4 blast or 4 sundaes, we try w/e special/promotion at the time. Prices are fair, seems clean. Staff were wearing masks. read more

Sonic Drive-In - Oreo big scoop cookie dough blast - Burgers Near Me - MELBOURNE, Florida

Ordered Cheddar peppers on my app and paid for them. When I went to the store they said that they were out of them. I told them to refund my money. The manager said that they could not do that. They told me I would have to go on the app and request a refund. He never did even offer an apology. I asked for a refund on the app and they told me that they could not do partial refunds but offered me a $5 gift card and a free onion ring if I bought an entree. I paid over $7 with tax for the cheddar peppers and do not care about the onion rings so I emailed them back to tell them this and they said this is all we are offering. This is terrible customer service and definitely did not make it right in my books. It is amazing that when I go to McDonald's and they are out of something they give me a refund in cash on the spot. This is not the first time that this has happened at this location. Sonic, change the way that you do business! read more

Bad service. Food isn't great. They are good at forgetting things. Twice in a row they've tried to forget things.

Made a big order and tried to pay with a $100. No signs or anything that you can't pay with big bills. Manager tells me she's not allowed to post that. I didn't even bother, I'll take my business somewhere else that accepts cash. read more

I ate the top two inches of the medium butterfinger blast and the rest is pure ice cream. This the second time this has happened in a month. Super frustrating. Typically it's the bottom two inches that are not mixed which I can deal with but this is just ridiculous. read more

Sonic Drive-In - Butterfinger SONIC Blast- made with BUTTERFINGER- Pieces - Burgers Near Me - MELBOURNE, Florida

Just left establishment. I pulled up to drive thru and waited for around 3 minutes without being acknowledged. I decided to pull into a stall and as a passed the window, I noticed the 2 girls working were talking and laughing with each other. When I tried to place my order, I was told they were only taking orders in the drive thru. I pulled into the drive thru again, and asked for a limeade with light ice and extra cranberry. The screen did not show any modifications so I asked if she heard me. Crickets. By this time I just wanted to leave so I pulled up and the workers stopped their conversation just long enough to swipe my card and hand me my drink. When I got home I looked inside and saw they had filled the entire cup with ice. My drink was gone in 3 sips. I wish this sonics would allow online orders so that I could at least enter my modifications since the employees have a hard time following verbal instructions. It also prevent la customers from getting happy hour pricing on the drinks smh read more

Sonic Drive-In - Limeades that was 90% ice - Burgers Near Me - MELBOURNE, Florida

I stopped there for breakfast. The staff was very friendly. The food was very fresh and everything was very tasty. I think they're doing a good job. read more

It was unorganized service was horrible they were not taking it seriously also waiting at the drive thur machine for 15 minutes before I went up to the window to see that there are 4 people doing nothing when they could of taken my order and the people behind me. Then I got my food and it was not good cooked way to long way the tater tots felt like rocks. And not only that the cheese tasted sour and was milky not good read more

I went to this location and I ordered a reessseeeee sonic blast and to my surprise I got an m&m...... now this wouldn't have been a problem but I'm allergic to m&m's hence the reason I got Reese's I'm very upset and will not be going back... read more

Sonic Drive-In - The m&m I didn't order - Burgers Near Me - MELBOURNE, Florida

If you're looking for horrible customer service that is SO bad it's entertaining, THIS IS YOUR SPOT. We live super close by so this Sonic is unfortunately our option if we don't want to travel any kind of a distance. Every single time, the customer service makes us think we are on a hidden camera show, like "What would you do?". This visit, we were graced with an open mic by the drive-thru operator, who literally couldn't figure anything out. No clue how to ring up items, when we ordered tater-tots, she asked back if we wanted a plain burger or a cheeseburger, then said it sounded like we told her "we are at a tree". Sometimes it's entertaining and sometimes is just plain maddening. Someone from corporate needs to do some serious quality control at this location!! read more

Waited 20 minutes for one soda and I always have to wait that long every time I go. I don't understand how anyone can take that long they don't care about how long they take either. They also got my drink wrong. read more

I have given this place two opportunities and both times left wanting. First time food was subpar tasting, put together poorly, and the drink was wrong. The second time I waited for a few minutes before I even got a response at the stall. Once I placed my order it took 25 minutes before I got my order. Not once did they explain or make an effort to explain the time of service. I will not visit this location again. read more

I would select negative stars but that's not a option. This is the 6th time I have not gotten service either at the drive through or when parking. This time I pull up at 1pm Sunday the 24th of September. I pushed the button to order I was told drive through only we can't help anyone that's out front. I pushed the button again saying I'm on a motorcycle , I was told again drive through only. So I knew it wouldn't work I went to the drive through. I say there for 12 minutes I had 3 cars behind me one person was mad but I waited. See motorcycles don't register at drive through. So I went up to the window. I waited 5 more minutes and was told I need to go back through the drive through so they could get the other people their food... I had last week on the 21st I was in my van. I waited and waited at 745 in the morning. Nobody helped me. I pulled up to the window only to see a employee on their phone and when they seen me they went into the back of the store. I didn't see anyone for about 6 more minutes so I left I had to get to work.. my parents go to the same drive through and can never get anyone to help them. I'm a mechanic of this happens at the place I work we would ask be fired as that's a loss of profit to the company. read more

Absolutely awful service! Waited nearly 20 minutes for a drink and an order of tots... the worst part is my food sat on the counter by the window. The workers were just too lazy to come open the window and hand it to me because they were chit chatting and having a party to their own music inside read more

Last two visits, I've received an old, cold, burger. Likely made before I ever made the decision to visit. Cheese not remotely melted. It is my impression that the meat was cooked a very considerable period of time in advance a d served cold, on both occassions. Used to like this place. I know COVID is a challenge, but. Nobody wants a cold cheeseburger. read more

I love Sonic slushies and get them often but this location is so bad. I don't get how as a company they promote themselves on their drinks, but there is no consistency from store to store. This location makes them the worst, I've gotten more than a handful of slushies that either weren't mixed or didn't have any flavoring in them at all. But because I love them, I went back today, waited 10 minutes in the drive thru because of course the roller skaters can't actually come out and bring the one drink I ordered. Got it and it was literally just ice with some strawberries on top. I've emailed corporate numerous times and never get any response. read more

Sonic Drive-In - "Lemonberry slush with nerds." It was slush ice with strawberries on top, no nerds and obviously not a slush. - Burgers Near Me - MELBOURNE, Florida

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food is good but they forgot our tater tot's, we both ordered a combo so that was half our meal. Door dash gave us a refund but we're still hungry since half the meal was missing, kinda annoying. read more

Servers try hard but MANAGEMENT is obviously incompetent. They are woefully short handed. The order taker is also the server and she was the only one!! Parking lot was a cluster due to slowness. Go elsewhere. read more

It is exactly what you'd expect from a fast food chain. Unengaged, self absorbed teenage employees, so the level of interaction between customers and employees is seriously lacking. The food is mediocre at best. Their selection of shakes, malts and other frozen drinks is impressive, however; they are not necessarily cheap. This could be a fun place for groups to hang out I suppose. But, if you're looking for better food keep driving. There ate much better choices on down the road. read more

If I could give a half star I probably would. Last week I placed an order for pick up. After receiving my items and bringing them back to work the whole order was wrong. When I called and spoke with a manager she was very rude. Asked what I expected her to do about it. Then told me that she didn't have anyone there to cook so she called a friend in to help. So her lack of employees or lack of being a manager means us customers don't get the food we ordered. Said she would "fix" the problem by sending a gift card.. that has not been received. read more

Take so long to make the food every time, get my food wrong all the time and the lazy workers just sit and chat.

The grilled cheese was gross. Soggy bread. The blasts had literally none of the candy in it, was mostly vanilla iced cream which isn't even good. read more

Straight up bad service stay in line for 10 minutes just to get to the intercom and be ignored for another 7 mins. I got a burger with no tomatoes with a sticker that said no tomatoes on the wrapper just to take bite and find tomatoes. I don't ever want to hear fast food workers complain about making more money when they can't even do simple task like read and greet people.10/10 never coming back!!! read more

Five stars, 10/10, milkshakes made with REAL ICE CREAM just like they say (definitely not dead babies). Good stuff.

Probably the only fast food restaurant left on this planet that doesn't give you free refills on your soda. And I know I've gotten refills before from other Sonics. So not sure if it's just this location that's cheap. read more

Just ordered these chili cheese fries and they are supposed to be medium but there is barely a layer on here.

You know I expected them to roller skate. Pretty disappointed. The lady who talked on thing was pretty rude I'm pretty sure her name was Ashley but the lady who gave me the food Al was pretty awesome I want her service all the time!! read more

Worst fast food experience to date!!! Soda had no flavor and when asked for a new soda they replaced it with another flavorless soda. They obviously didn't care about us as customers since they didn't take two seconds to replace the soda syrup. Our food was served cold with no forks or condiments to speak of. It took 40 minutes to get one small chocolate shake and one large banana cream pie shake. When reminded about the shakes all we got was a bad attitudes and rudeness from the staff. How would you feel watching parked cars and drive thru customers get their food and shakes while you have been told that they were just to busy to make shakes you ordered 40 minutes prior. I will not be returning to this location ever again and maybe I may pass on Sonic all together in the future. If I was the owner of this place I would seriously rethink how this location is run and who is running day to day operations. read more

I love a good cheese burger and for the convenience - sonic is good. I've been to this location several times, it's two miles from my house. My understanding is that sonic burgers come fully dressed - Lettuce, tomato, onion and pickle. You then request Ketchup, mayo or mustard...following me here? So if I ordered a double cheese burger, no onions with mayo and mustard - that would mean?? Read the fully dressed comment above. Am I wrong wrt how you order a burger from sonic? If so, these wonderful employees need to be retrained. Thanks. read more