When the temperature was boiling to 97+ and I felt like I was about to have a heatstroke Sonic saved my day.. Being able to park in one of their shaded spaces and order a large milkshake for me to nurse on was truly a blessing. This may become a regular stop over for me as I try to survive these hot days.. read more

Sonic Drive-In - Cheesecake Milkshake - Fast Food Near Me - Luling, Louisiana

Absolutely horrible. Service was horrible. Food was horrible. My 3 year old was talking when I pressed the button to order & a worker said "shut your ass up" through the speaker and did not come back to take the order for another 10 min while other cars pulled up and got there order taken right away. I can't believe I waited. read more

There is never anybody working here. They get my order wrong all the time and it takes them thirty minutes for one drink. Maybe hire more people. Last time i ordered a dr pepper they put a lemon in it, i did not want that. read more

Took my grandchildren. Ordered a foot long coney and a hamburger that were both cold and the bread was so hard we couldn't eat the edges. Mozzarella sticks were cold and hard. Obviously, food had been sitting there even though I just ordered. Shake wasn't filled all the way to the top. Very unfriendly server. Will think twice before I go back. read more

Great food and service! Quick and orderly. Also, great variety and pricing for a family of 4.

We just sat in a stall for about 30 min. Simple order of 2 blasts and a Sundae. About 8 teenagers were running around some of which were in sonic uniforms. The order did not come. We tried a second time to order and an employee came to the car asking what we ordered. We told him what we asked for and he said they had to void it out and start over. As we were waiting we saw 3 employees and were eating ice cream and blasts. The order did not come. At this point we realized that it was time to go. This is why the fast food employee s should not make more than 4.25 an hour. Poor attitude and the lack of care. I feel sorry for the person who's owns this establishment. I also would like to congratulate the parents on doing a bang up job of raising them.!!!! Never had an experience like this at a sonic. read more

It's kinda a bit of a wait but trust me they got those deals no one else have for instance I can get two large shakes for $6 including tax and what's better they always have deals unlike places like McDonald a milkshake cost like 5 dollar and smaller than most you really can't say much about Sonic's milkshake I'm willing to wait just for some much cheaper and delicious shake!!! But honesty it's a good bit of 20min for 2 shakes but they were really nice and had a great smile on their face so what to complain Review update time this time I've waited 30+ minutes haven't even gotten a chance to order pissed off really bad because 30 minutes just to order haven't even made food or anything yetttttt I'm ready to file some kind of complaint because this is some bs! I'm waiting in the car just waiting looking at the time and suddenly I have to click a button to order again but I'm like I clicked it and I didn't even get to order just to wait again.. this doesn't really make sense but I was in the drive through where you press a button for them to order but now I'm needed to press again just to reqait read more

Where do I even start! First of all they forgot my cheese so I asked politely for them to get and they simply rolled their bratty little eyes. than once they FINNALLY got the cheese they THREW IT IN MY FACE! So I asked for napkins and as I was getting napkins one of the workers was picking their nose and put it on the burger. So I walked back to my car and roaches were crawling in the ground. read more

Service always sucks and the food is decent, but when they half ass your meal and don't make it how it should be made it's pathetic. Felt like I was biting through rocks and it didn't have the toppings on it like it should've. Just a waist of time and money. Definitely needs better management. read more

I have nothing negative to say about this Sonic. They are always super quick and the staff is really friendly. They have never messed up my order and I've come several times. Tastes like Sonic should when you get your meal! read more

I'm not sure why all the bad reviews 1. It's a drive in and all food is made to order so yes there is a longer wait 2. The staff have been super nice and curtesy 3. Iv been to many sonic locations and this one is THE best read more

This new staff is awesome. I can't remember everyone's name, but there are 3 employees there who are AWESOME. They have great customer service skills, the food has been consistently hot, and my orders consistently correct. Keep up the good work, Sonic staff! read more

This place is lucky there's not a lot of options in luling for fast food. Otherwise they'd be closed by now. I feel like it's absolutely ridiculous that it took 10 minutes for the employees to just take my order! And all i got was two RT 44 drinks and it took another almost 10 minutes. And there were only two other cars. Most of the time I choose not to come here simply because it's gonna take 20+ minutes. Although i do have to say Levante or Lebonte (i couldn't understand him very well over the intercom) was super polite and professional and i really liked him. He seemed like the only one actually working. read more

So I order a Kids Meal for my Grandaughter. She loves the chicken and cheese sticks. Well, the chicken that was served was CRAP, overcooked, hard crap. Would you eat it, would you feed it to your family...why would you sell it to me to feed to mine? Do I have to start "checking the bag" like I do at McDonalds to see if the food is fresh? Sonic charges above average for the food they serve but it looks like the same-old-crap. read more

Sonic Drive-In - Fast Food Near Me - Luling, Louisiana

0 stars!!! If waiting for 30 min for 2 items is your thing, come here! If being disrespected when you want your meal made correctly is also what you're into, this is your place to be! Got to be the Worst management ever, "lavonte" the manager was not only rude about the poor quality of the food when being approached, but the "district manager" was unspeakable. Ignorance at its finest, it is beyond my comprehension how the franchise owner can continue employing these workers with how they speak to customers. I will never return, neither will any members of my household. I would never want to own a business and have employees like these. Horrible, absolutely horrible. Will never return and will definitely tell my friends to stay as far away from this place as possible. read more

We've been to this Sonic a few times and have left empty handed most trips! We've been twice when the ice cream machine was broken and once they were out of milk! Yes, out of milk! I just don't understand how this place can keep running! Plus each time we've gone it's taken several minutes for the car hop to answer the button! The worst! read more

Worst sonic around. I got there at 2:55 and ordered my two RT 44 drinks and it took them until 3:14 to come out with them and I had to press the button to ask them why they're taking so long. If I could give them 0 stars I would. Not to mention the employees were going back by the garbage in the fences to smoke marijuana, and the smoke was blowing towards the cars in the drive through. Terrible place to spend your money. read more

I don't go to sonic around where I live, so this was the first time I have been in almost 2 years. The burger was warm on a bun that was cold and the cheese wasn't even melted. My order of fries was laughable it had like 10 fries in it mind you I give my fries to my kids so you could imagine. I didn't even send it back I just left. I'm so done with sonic. read more

Sonic Drive-In - Fast Food Near Me - Luling, Louisiana

Not the cleanest Sonic I've been to. A cleaning checklist would do wonders.

Just checking back in to say f%÷' this Sonic. A month later, still can't get the order correct. And then they didn't understand why I wanted the entire order redone so it would all be hot and fresh at the same time, and demanded the receipt although they remembered my order. I literally live like 2 blocks away. And the manager was even an a%÷hole. read more

This is, without a doubt, the WORST takeout experience you will ever in your life. With every stall filled, and customers driving off and leaving out of anger after having waited over 20 minutes with the call button having not been answered, they've got TWO employees out cleaning the bathroom. Or when you complain they blame being short-staffed. Uh huh... The level of incompetence shown here in both scheduling capability and basic customer service and acknowledgment, I get the impression that we may have an entrepreneur business owner on our hands who dropped out of kindergarten to pursue their dreams. THIS PLACE IS A LITERAL DISGRACE!!!! read more

Picked up my daughter from school stopped to get her something for a snack. Press the button to order first time the girl says I'll be right with you. 5 mins later I push the button again another girl Kayla I think was her name since the first girl never said her name comes on takes my order and say will be out shortly. The new screens are very nice it tells you when your order is in the kitchen and when your order is out to you. Car pulls up with 4 people it next to us they order. I look on the screen since it's been 20 mins and it says order on it's way to you, which I think is ridiculous for Tator tots and a drink. Girl walks out goes to the car next to us who pulled up after we ordered delivers their 4 drinks and a bag of food walks to another car that pulled up after us delivers their food. I push the button Kayla answers I ask if my order was lost since it's been 30 mins now and people came and went that ordered after us she says sorry it will be right out. I told her I hope she enjoyed it cause she could keep it. Worst place I've been to in this parish. read more

I wish I could give 1 star. We waited for over 40 minutes and never got our food. I hit the button to alert them we were leaving and the black guy said he is looking at the food but obviously he didn't know the order because I had to explain the situation and the order. My husband called Dawn and she had a sorry excuse that the new girl rang it on the wrong side and she was going around to find the correct person but never came to our car which was parked in handicap. Worst service and horrible service recovery. read more

I would honestly give none this place has got to be the worst sonic ever. I show up at 7:15 order my food only to wait over 30 minutes to get cold food and melted milkshake. Worst place ever read more

Horrible experience. Waited about 15 minutes before someone responded after pressing the button. The female that was taking my order was rude & rushing...she kept cutting me off (in the middle of ordering) gave me my total & hanging up. Then I had to wait again just for them to answer the button. She did that to me twice which was very annoying. Then when my order came out of course it was wrong. Plus I was charged 50 cents for jalapenos & there weren't any. Not to mention, that the burgers were sloppily thrown together. read more

Sonic used to have good service but lately they've been taking so long for simple order. One thing I'll say is that they used to always have problems with the shake machine and that has gotten much better Today I'm updating this post to say that the have no tots like how Today we went and sat at on stall for 10 minutes we pressed the button twice then we went to another one the screen was black and so was half the rest of them we then left. There was barely anyone there read more

Only 3 cars in the parking lot. I waited 10 mins for a large Coke Zero and a small fry. Car hop didn't offer ketchup.... RIDICULOUS

they gave us all the wrong food and we didn't get our drinks because they dropped them ON THE FLOOR. we asked for a FRIED chicken wrap and got a grilled chicken wrap, and do i look like i eat GRILLED CHICKEN. we asked chili cheese tots and got friesit was all $25 and we only got like $6 worth of our food. and it took 45 minutes. fuck sonic read more

This place is the slowest I have ever experienced and service is horrible. Out of ice cream or ingredients and can't figure out how to give a refund. I will not be back. Twenty minutes wasted!!!! read more

I have tried and tried to give this Sonic location a try but I have had enough! My favorite item to order was chili cheese fries but after receiving old fries with my orders I had had enough. I stopped at a drive thru because we were in a hurry to get to our next appointment. I brought the three orders back and the manager told me she couldn't refund my money. I'm done with this location. Very disappointing! read more

we like this sonic. always nice and always gets the order right. is really slow somtimes though