Slow service, bad customer service, and bad food presentation. Waited 20 minutes for 2 biscuits…read morewhile an entire restaurant full of people that ordered after us all received their food. Not our first bad experience here but safe to say won't be back.

The absolute slowest place I've ever been I could've went to Walmart then home then cooked it…read morebefore they got done with a double cheeseburger asked for a refund then suddenly my food was ready

This place is always a headache. First 2 times we visited it was a 40-45 minute wait…read more The next 2 times we got the wrong order. The last 2 times we tried to get the special offered on our app and no one knew how to do it. We will never go back. Truly disappointing. Never any trouble with Hardee's across the street.

Unfortunately, I'm Not really impressed. It's just ehhhh! I…read morehave past a number of Ricks BBQ places probably 100 times and just never been in the mood to try them until now. From now on...I'll just continue to pass them. I haven't missed anything.

Great good. Great setvice. I get the snack pack very often. Nice value. They are very consistent.read more

On a road trip across Alabama, we stumbled across this old-school burger place in Russellville and…read morestopped for a late lunch. Now, the interior has seen some things, okay? One of the booths has been mangled to oblivion and is unusable. The place was understaffed for the volume and pace of business it had on a Friday, so tables weren't being bussed like they should. But I'm perfectly capable of getting napkins and wiping down condensation from the last guy's Coke, you know? Customers were politely throwing away their own trash, so that was not a problem, IMHO. We ordered indoors (you also have a walk-up outdoor counter option), my husband getting the foot-long chili dog (more on that to come), while my son and I both got a single-patty cheeseburger (his with fries, mine with onion rings). All three of us had enormous fountain drinks (Pepsi products) over crushed ice. The burger patties were what we used to call "slugburgers," preformed patties (Sonic sized, not Krystal or White Castle sized) with light condiments (thank you for not drowning the burgers in mayo, etc.) with chopped onions...Vidalias, if my taste buds were not hallucinating. They were well seasoned, too, with melty American cheese. Noms! The buns were fresh, too, which is always a plus. Boy and I gobbled them down quickly. As for the onion rings, I'm a huge sucker for handmade, and these were just awesome. The batter was light (maybe a beer batter?) and crispy, and the onions were mild. I could have probably made a meal of them alone. Now, my husband is a big Coney fan. So, he was a little disappointed in his hot dog. It didn't taste bad; it just wasn't what he believed it would be. While the bun was a foot-long bun, the dog was actually one and a half normal dogs. Petty? Maybe. But here we are. A bigger disappointment was the "chili." Remember the sloppy joes we got in school? (Sloppy Joe Day was like a holiday when I was a kid.) That meat sauce is what covered the dogs...with cheese sauce like you get on ballpark nachos covering the top. He ate it, but said he's getting the burger next time. His onion rings, however, were fabulous, so all's well. The soft serve was delicious. So, definitely stop for lunch, but if you're feeling snobby...go elsewhere.

I got chicken finger plate was good as always and Selena a grill cheese. Service was great.read more

This place is a must. Hopefully Molly w is working by because that girl is a problem solver. She…read morewill get your order right and make sure you leave feeling full and with a smile

There's so much I want to say. In summary, the food is never hot, you don't get much, they throw it…read moretogether, they are slow, they don't understand customer service, and the restaurant always feels like a freezer because they keep it so cold. I eat there frequently, at least once a week for the past year, and it has always been this way. Why do I keep going? Because there's someone in the family who doesn't eat much but will eat their chicken, so I go for that person. FOOD IS NEVER HOT - never ever has it been hot. YOU DON'T GET MUCH - the tenders are smaller than tenders at other chicken places, and if you get a salad or wrap you will barely have a few bites of chicken. Years ago their salads used to be awesome. Over time the amount has gotten smaller and smaller, and forget thinking you'll have much chicken on it. If you want chicken, you'll need to order chicken on the side. THEY THROW IT TOGETHER - if you get a wrap, be prepared for a skimpy bit of food thrown in the middle with just a little bit of cheese. They never spread it out. See pictures I'm adding of the wrap from last night. THEY ARE SLOW - last night we stood inside and waited 21 minutes for 2 wraps and fries, while we could clearly see in the kitchen three young men who weren't hustling at all, and one was doing nothing and goofing around. Also, there was a manager and 4 people in the front. Really? And we waited 21 minutes for just a handful of cold food? THEY DON'T UNDERSTAND CUSTOMER SERVICE - the people just stand there with a blank face and take your order after you initiate it. Never do they say hello, welcome, hi, glad to have you, what can I get you... NEVER. THE RESTAURANT FEELS LIKE A FREEZER - Take a jacket and wear long pants and closed-toe shoes. I'm not kidding. People come in there and move around trying to find a warmer place or get away from a vent, but they can't. We've learned to dress warmly. So... the food has an average taste, but don't expect a good dining experience.

Best cheese fries I've ever had. Service was 5 star. They were so helpful and accommodating…read more Anytime I pass by, I'll be making a stop.

Traveling between Huntsville and Nashville, saw the billboard and decided to stop. Brilliant idea!…read more It's lunchtime on a Saturday and the place is packed! Locals and travelers: bikers, old folks with dog, families, friends, all ages, etc. Menu clearly identifies gf & vegan options. I'm gf and there's LOTS to choose from. The lady behind the counter knows her menu and food. I ordered the street tacos. There's enough food for 2 meals and I eat a lot! She suggested the sweet potato fries (side cones with order). Everything is absolutely fresh and delicious. I'll be back!

Food is good but they dont train their cashiers to well before the leave them by theirselves.read more

Better than chick filet. Good spice and reasonable prices fast service and clean 85 charactersread more

Very rude drive thru cashier, didn't answer any questions I asked and was unresponsive the entire…read moretime ordering (ordered 2 blizzards for my grandmother and I) at the end of the order no total or anything so I drove around and had more unresponsive attitude until she finally took my card and handed me my order.......... Classic Lawrenceburg service d bag kids

A very clean and well maintained facility. The staff was friendly and well trained which was…read moreultimately visible in the orders that were filled. Will definitely visit this DQ again in the future.

Mmmmmhhmmmm yummm milkshakes and good food!!!! Service is always great they are very sweet and…read morehelpful

My first visit here. My Grandkids recommended and picked where to eat lunch…read more We dined inside. There is a drive thru. Outside and inside dining. We dined inside due to chilly weather. The inside dining area was very clean. Ice tea is brewed fresh every three hours. The sweet tea was perfect. 40 plus different milkshake flavors. My Granddaughter had a caramel shake. It was delicious. BLT was very good. Bacon dropped to order and cooked perfectly well. The Cajun fries are quite tasty and the Cook Out sauce is delicious to dip fries The young man who took our orders was polite and answered our questions. This is one ofnthe best fast food places I have ever been to. Prices are very reasonable. Easy to get in and out of. Located right off the main highway. Plenty of parking.

This place is hoppin'! Busy little place at lunchtime - and I can see why. Fast, friendly service…read moreand top notch food. Hubby proclaimed his massive Reuben was very good and my California Wrap was also excellent.

Being in a small town, the options are very few. Every fast food restaurant is there but not the…read morehealthiest and I like to support the little people trying to make a go of it. I looked on Yelp and saw Sue Sue's had good reviews SO, I had to try it. We have been back several times since. The service is good, the food is good and the prices are good. The salads were very good, soup is good. Wraps are good. I can't wait to go back. Take a break from the the fast food places and give this place a try. Support your local's