Horrible, horrible, HORRIBLE! I went with my grandchild to get her favorite food after her long trip, just to open her smasher and see it's COMPLETELY wrong. No cheese, pickles, which she is ALLERGIC to, and the lady had an attitude. read more

This is the second time they've given me the grossest coke slushy known to man customer service is good tho read more

Sonic Drive-In - Believe it or not that is a coke Famous Slushes - Fast Food Near Me - Lithonia, Georgia

My second time at this location. I've been to this restaurant business like a total of 3 times. Once in a Tucker GA location. I went to see if the food is delicious. I recently seen commercials with the food advertised. I got a double cheese sonic burger combo with fries and a sprite. Fries are great and fresh. My burger was hot and juicy. The sprite was good and cold. The manager is taking care of business. read more

Sonic Drive-In - Double cheese burger combo with sprite - Fast Food Near Me - Lithonia, Georgia

My family enjoys coming to this Sonic location. There is a manager here, tall Black man with locs, he is such a good manager. Even when they are short staffed, he has been professional and kind. Sometimes it takes longer for you to receive your order, but it's always hot, fresh, and good. The employees are always friendly and nice. The carports are clean too. Some of them are broken or out of order, but they put up signs to alert you. There is a lot of space here and there is also a drive-thru where you can place and receive orders. The prices are good especially if you use the app. They always have sales and specials. When you go to order food, leave the kids at home or expect to spend at least $30.00. . Everything looks so good and you'll find yourself trying all kinds of new stuff. They serve breakfast all day here too. read more

Sonic Drive-In - Half price milkshake kind of night - Fast Food Near Me - Lithonia, Georgia

Just close this location! Close it. You're not gonna fix it. Food is gross and service is trash. Should have just gone hungry. One star is a gift. Avoid this place at all cost!!! read more

If there was a Zero star, I would use that instead. This restaurant is horrible. Either their credit card system doesnt work or it takes them forever to take your order.​ read more

Poor customer service. Came to pick up Uber eats, pressed the red button to let them know that I was here. No one responded. I came to the door abs the lady says "ok"....I'm still standing there. She basically says after I ask is it ready that's she has to check and she keeps saying ok bc I'm not aloud in there. I would prefer not to have my time wasted in the future. Had someone answered the intercom I would not have even came in. I left and canceled the order. These fast food workers won't be working my nerves today. read more

YALL SHOULD BE AHSHAMED ! You charge folks extra for everything yet I get whatever the lazy workers felt like giving me in between their cigs. I ordered a chocolate shake with m&ms and Oreo. Also a turtle pecan blast. Yet I got vanilla with m&ms only and one with heath ?! it ain't no kids in there on a Monday night ! And lord forbid I try to call the mailbox is full! If anything full of COMPLAINTS ! read more

Sonic Drive-In - Fast Food Near Me - Lithonia, Georgia

My son loves it we always get him two hots dogs regular with just ketchup, there was no long line we was in and out of the drive through

My last trip they were out of cheese. Tonight they were out of large cups so I had pay additional to get a small to go with the medium soda. I don't understand how they are always out of something. One of the burgers was COLD and the other one had an overpowering taste of garlic. I should taste garlic and the burger. And of course the shake machine wasn't working. read more

Paid for bacon cheeseburger got home no bacon. Waited 30 mins in line slowest service ever . Please don't go after 9 very unprofessional . I believe they take that long so you will leave read more

One star is honestly wayyyyy too high of a review. I never ever go to Sonic. Believe me I will never be back. Slowest worst service ever

DOOR DASH JOHNSON J. He got of the car with nothing at 1st got back in car so my hubby open the door then he got with the boxes standing up !! We ordered chili cheese dogs!! He took the food out of bag a put the boxes UPSIDE DOWN on the chair!!!!! When we open the box was a mess missing dog no napkins no mints OH THE DRINK TOPS HALF OFF DRINKS SPILLING EVERY WHERE the I reported to DOORDASH THEY GO SORRY AND NOTHING THEY CAN DO!! I know what I can do buy my dogs fromQuick Trip I see now you can not use Door Dash after lunch because the night drivers are trash ... these drivers are kill these restaurants already slow business read more

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the lady that is in charge there did a excellent job on food and service! hope she reads this, girl you are AWESOME! read more

Worst Sonic in Sonic history. 87 score and everything was old. The order was wrong. Terrible service and the food isn't fresh at all. The tots were burned. The slushee machine is down. Just a terrible experience. I really wish I didn't spend my money here. Never stop here. read more

Terrible customer service. I will admit I have never received the wrong order in the last 3 years. ( I come maybe once a month) but the wait time is absolutely terrible. There could be one car ahead of you already at the window at the time you arrive and the employee will wait 5-8 minutes to even take your order. Then you proceed to the window and you have to wait another 7 minutes only to be greeted by a rude staff member. The food is DECENT I'll give them that but service is horrible. I only come here once a while only because it is 3 minutes away from my house. read more

By far the worst sonic I've ever been too. They repeatedly get orders wrong, the food is stale or cold when received, the workers seem to hate their lives, and just an overall sad excuse for a restaurant chain. Multiple times I've had to correct them at least THREE times for one order. It's insane how they don't pay attention or read the orders. I'd avoid and find a different sonic or different fast food place overall. read more

Right about now I'm beginning to feel ashamed I go to fast food restaurants every day. However, sonic had hotdogs for a dollar today and they were good. However my daughter ordered onion rings today and they had me begging like a dog for one more, and she said no. As a tiny child I used to live in Western Europe and it has the scent of Cafe au Lait and pastries. When I bit into the onion ring I had a flashback of sitting at a Cafe and smelling Cafe au lait. I screamed to my daughter they wrapped the onion ring in cappuccino. She said no funnel cake. It's so good! read more

Worst sonic I've ever been too. 40 minute wait for burgers under heat lamps and refused to remake a cherry limeade slushee that wasn't made right (they gave a plain cherry slushee) don't waste your time on this place read more

This location is the worst one I have ever been too. We have been here four times and every time they get our order wrong. This happens after they confirm it and when you get to the window they confirm it again and still get it wrong. Today I went to park and order. After I hit the red service button I sat there for 15 minutes waiting for someone to answer. I was never helped. I then moved to the drive through and I was advised that the ice cream machine was down. I am writing this place off. Don't waste your time or your money, it isn't worth it. read more

Very Prompt and Delicious Food. New Mgmt makes a difference. 95 on their Health Score

Only giving one star because it is a requirement. IF YOU CARE ABOUT YOUR HEALTH, DO NOT EAT HERE!!!! My friend fell ill after eating here last week. She had breakfast that day as well so she was not sure what made her sick. However I had a burger last night and I am now trying to recover from the worst case of food poisoning EVER! I do not mean a stomachache where diarrhea doesn't end. NO! I am vomiting green stomach acid, pooping blood, and a fever that won't break. Seriously guys if you see this pleaseee do not eat there. I'm not kidding when I say I feel lucky to be alive bc food poisoning can be fatal! read more

I waited 20 min for a drink! This location should be closed ASAP! This is poor customer service

Horribly slow. Food sucked. Employees are what you expect for minimum wage workers in Atlanta. I would rather starve myself to death or eat sand before I eat here again. read more

By far the worst Sonic I've ever been too. The workers were not prompt. I gave them 3 tries and each time it was terrible. Service and food. I waited 25 minutes for a milkshake & slushie. Twice I ordered corn dogs that were burnt and dried out. Please pass go. read more

I wish I could give 0 stars. This location is trash. Service is extremely slow and they never have anything in stock. I wish they would close this location. Customer is equally trash. read more

For the past 3 times I got a slush there has been Oreo in it ! The lines take forever as well

I ate here twice in the last two weeks... HORRIBLE service. I went yesterday to get some lunch and ordered a #9. Instead of "GRILLED" chicken I got two fried tenders on a bun. When I brought it back, it took them twenty minutes to resolve it. This is not the first time I've had to deal with them in this way. The other times were business was slow, one carhop and Management has an attitude with the customers. Cutting the button off when I press it after inquiring about my order. Just horrible service lately. read more

I don't understand why it takes them so long to bring out an order! I'm sitting here waiting for 3 shakes and I've been waiting for almost 20 minutes!!! This is quite ridiculous!!! read more

Poor excuse for a restaurant!!! The food might actually be good if the customer service wasn't soo rude!! I'm soo incredibly disappointed that i wasted my money here. The young lady working the window was rude I'm surprised she still has a job. I hope everyone in the surrounding area knows this is a terrible place to spend your money!!!! The only reason I chose a star was so I could post this review!!!! read more

If I could give no stars I would. Every single visit is a hassle and I only go there to buy two bags of ice, I don't eat the food. The computer system is always down, The intercom doesn't work, and customer service is continuously poor. I constantly have to wait 15 or more FOR ICE or I am turned away because they have no bags to put the ice in! read more

If I can give less, I would. Stay away if you can. They take the longest time for nothing. My food was delivered to me after 20 min wait. Mind you it was just a cheeseburger, fries, and boneless wings. Nothing special. Then I had to wait another 10 mins for my shake. By the time I got my shake, guess what....food cold. The workers don't care about your time. Next time I'll do without. read more

I've been to this location many times through the drive-through. This was my first time sitting at the tables outside. I took my children and met a girlfriend there with her child for an afternoon snack. ... Never will I do this again. We didn't stay long . The entire time we smelled the dumpsters located on the right side of the building. The trash can in the dining area was also overflowing. If you're going to sit at those tables and eat please bring your mosquito spray. The amount of mosquitoes were horrifying. We waited about 20mins for 3 kids meals,a milkshake a slushie and a order the ring. I believe they give priority to the orders at the drive-through . We tried to eat our food at the tables provided but due to the odor and amount of bugs we left. I give them three stars for the quality and taste of the food. I took off one star due to the wait time, and one star for the dirtiness, odor , and discomfort of the dining area. So , the big question? Would I go back? Yes, but drive-through only! Lol. Would I recommend them? Yes drive-through only! Lol read more

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I waited 15 minutes in line and didnt eve make it to the speaker to order. Two of the three cars in front of me appeared to wait almost 5 minutes at the speaker before their orders were taken. I waited for the three cars behind me to peel off and took my leave. Probably for the best that I popped into walmart next dokr and got my icecrram and candy.. I WILL MAKE MY OWN BUTTERFINGER BLAST! I won't be driving out of my way for Sonic again. read more

Really not a huge fan of sonics... overpriced greasy food. Sometimes they do ok, and sometimes they do things like serve limp, soggy fries. Which is a result of not changing the fry grease or cleaning the fryers enough (gross) and having sloppy presentation. ( i.e the way the food is packaged) the only reason i will keep returning is because the ice cream is good read more

This is probably the only sonic I've been to that doesn't have cream slushes. And the person who so "kindly# told us they don't have them was rude. read more

Worst sonic ever they close at 2 am on the weekend but at about 11pm they don't take your orders from the designated stations or the drive through call box they make everyone pull to the window to order I'm pretty sure to make people leave from the wait ... Awful read more

This place is the pinnacle of SUCK....absolutely a waste...just serve slurpies...forget food, you dont manage it well.

slow & ALWAYS wrong on my order. idk why I even try to give them chances. they should be giving away free food for how SLOWWWWWW they are.

The customer service is awful! They have just lost a customer and I would tell anyone not to patronize here. If you don't like your job please find another one. Experience in customer service must not be on the list to obtain a job here. I came through the drive thru to order a slushie and the associate was very rude. In fact I canceled my order and told her she was being rude. I tried calling the store to talk to a manager but the phone must have been off the hook so I went a step further and submitted a complaint on the sonic website. Maybe they should take a class from chick-fil-a about superior customer service. I wish I could give less than 1 star. read more