Arrived here after graduation. Reserved a stall with the speaker, been waiting for more than 30 minutes, and nobody answered the call. Terrible service. read more

Actually, the worst experience I've had in a long time. Absolutely disgusting had a fly in my drink. Felt sick after I ate there service was bad too do not go here read more

I ordered a double cheeseburger with a small fry and I substituted a cola for a shake. I was amazed at how quick and how friendly the people were. I will definitely be back. read more

RUN AWAY I went to this Sonic location on 10/4/22 after arriving at GSP. We ordered a #1 combo with tots, a Supersonic double cheeseburger, no ketchup, add mustard, and a chicken slinger. The tots were inedible and looked like they had re-fried a couple of times. The chicken slinger was old and dried out but I ate it. The Supersonic double had two small patties and one larger one. All three were very old and dry. They obviously just used whatever was laying around. There were not other toppings except mustard and KETCHUP. This experience cost $18.06. I have contacted Sonic twice and was told both time the someone from corporate or the store would call me, they haven't. A few weeks later I received an email giving me two free cheeseburgers. The problem was not the cheeseburger. Is it just the cheapest burger or the least cost? Very poor food quality, and no customer service. read more

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Love their burgers, wraps and coney dogs! Great food and milkshakes! They have a wonderful egg and sausage wrap for breakfast. Delicious and very filling. read more

Couldn't order at a pull up space, couldn't use the order drive thru. Had to wait in line to order at the window - they couldn't even come out to take orders from cars in line. Large order of fries was about the same as a medium. Hot dog seemed hard. CB was ok. Tots were good. read more

My husband, daughter and myself went to get some dessert from this location he had a chocolate shake my daughter had a sundae and I had a sprite with sweet cream and strawberries. The chocolate shake was literally green and tasted sour and my sprite was brown and chunky on top. My daughters was so bad I let her aunt taste it and she literally gagged. They took forever getting our order out to begin with. At this point I'd be better off buying a tub of ice cream from a grocery store. I'd give this place negative stars if I could read more

"Large Chili Chesse Frito Wrap"... I counted 3 Fritos on this and it was $3... used to be my favorite thing there now I'm just shocked at what someone would serve to a customer. read more

Sonic Drive-In - Chili Cheese Fritos Wrap - Burgers Near Me - Duncan, South Carolina

Sonic was fun and novel when it first opened. The food is still decent. But the service has deteriorated to the point that I almost never go. They frequently make mistakes on orders; leave stuff out, add extra items that weren't ordered, and do a sloppy job of food prep. Pictured is a Butterfinger Blast I got recently. There was a dusting of Butterfinger on top. But it was just a cup of vanilla ice cream. We still stop by occasionally for their wonderful ice by the bag. But there are better places for burgers and ice cream. read more

Sonic Drive-In - This is supposed to have candy bar in it, not just sprinkled on top. - Burgers Near Me - Duncan, South Carolina

Pulled into a stall and pressed the red button. Waited 10 minutes, and still no voice over the speaker. So I backed out and pulled to the drive thru. I ordered. When I finally got my turn at the window, the smell rushing out from in that kitchen smelled liked a disgusting combination of dirty grease and bad body odor. I had to spray febreeze in my car and then drive with the windows open for the rest of the day to get that rancid smell out of my car. When I got home it was still in my nostrils. Even after I washed out my nostrils with alcohol swabs, I could still smell it. Nasty! I cannot believe the corporate office let's this location stay open. Each of my last 3 visits have gotten progressively worse. read more

They were so incredibly rude made the order wrong and they charged me for the food stating refund in 7 to 10 days! I asked for assistance and was told by manager that I can call the number on the receipt but guess who answers that call? Same girl! Not once did anyone say sorry or what can I do to fix the mess? read more

Waited 10 minutes after pressing the button for somebody to answer, twice. The fries were stale and cold. I never leave bad reviews but the service was terrible. read more

if you want over cooked and burnt food and no sauces with your food then this is the place to go! spent $20 dollars still be hungry and pissed off! read more

I've been going to this sonic for years! 10 years ago it was the place to be! Amazing food, shakes and service. Now...its absolutely terrible. I used to come here every weekend, now I'd rather drive 30 mins to somewhere else. Was second in line at the drive thru and was there for over 30 mins!!!! That is just insane to me! There were 2 other cars at the little pull in spots and no one at the outside window so it's not like they were busy. I said it last time I wouldn't come back but I gave it another shot hoping it would be better....it's not!!! This has been like this for 4 years and doesn't seem to be getting any better anytime soon. btw my Reese's blast was basically Vanilla ice cream bc there was a few crumbs on the top but NOTHING underneath. what a waste. can't believe they stay open with all these horrible reviews read more

Buy one, get one free wings every Monday night! For just $4.50, you get 12 wings. That's a great deal! They also have other deals throughout the week. This is a great place to come to during the summer and sit on their deck eating ice cream or a shake. They also have a drive up and eat. Order from your car and eat there. They have a multitude of shake flavors. The wait time can be kind of long, so don't hope to get in and out in a hurry at Sonic. It's fast food but not THAT fast. read more

Sonic Drive-In - Bogo wings every Monday night! That's $4.50 for six wings. Great deal! - Burgers Near Me - Duncan, South Carolina

Messed up three orders in a row. If someone chooses the app option to Add that does not mean remove all condiments and just add that one condiment. Being told that a messed up order has to be remedied by using the app is really inefficient and poor customer service. Today my poor husband literally receive a chicken slider instead of a cheeseburger and then they still messed up the replacement. Officially on our do not frequent list. read more

Order a double sonic cheeseburger, remove the lettuce, remove the tomato, add mustard. Got home, hubs opened it and this is what it had on it. Drove back, pulled into a stall, told the lady at the speaker my on line order was incorrect, at 1:15 she said to give her a minute and she would be right out to help.... 14 minutes later I pushed the button again and was met with attitude when I repeated the issue and said that I had pulled up at 1:15 and no one had come out yet. Then some rude man interrupts to tell me if I want my money back I had to do it online since I placed my order online. That's not the issue, not one time did anyone express any regrets for not taking care of the customer. Didn't want money back to begin with, just another sandwich with some urgency and even a half assed sorry would have been fine... But no one at this location cares about customer service. Horrible experience today. read more

Sonic Drive-In - Sonic SONIC - Cheeseburger - Burgers Near Me - Duncan, South Carolina

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Got this for a large extra Reese ice cream and this is my last time coming here!! Please don't come here unless u want this and the ice cream wasn't even Reese, it's was butterfinger!! read more

Sonic Drive-In - Burgers Near Me - Duncan, South Carolina

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This was ok place hotdog joint. The food came out fast and warm. The food was 4.6 stars out of 10. I wouldn't get to pumped up over this; basically go someplace else. Sonic at one time had great food. read more

They let 5 cars sit in drive thru said they didn't know we were there. Then pulled to the window and 2 ladies looked at me and and just stood there. Neither would come to the window. Excuses, excuses were all I received once I had someone on the phone. I am not supposed to be here, they aren't on the clock, and we didn't hear you. All it would have taken was someone to walk to the window for 2 seconds. read more

The commercials are great, but the food is terrible. I just donated to Sonic and received old chicken sandwich and Tots. I call it donating because paying for this trash is disheartening...Cold, tough, and food poisoning waiting to happen. It's sad when the bun is better than the actual sandwich. Disgusting and pathetic. read more

I love sonic but this place is terrible about it taking forever and never getting your order right or forgetting something. Service is terrible and alot of the time the quality of food is not that of Sonic. (Burned or undercooked) House definitely needs to be cleaned out at this one. Stay away! read more

Must be the norm for fast food restaurants to serve inferior food..Used to be a avid Sonic fan when I lived in Florida..but these two locations in Spartanburg and Duncan have made me say I won't be returning..after not returning to Sonic after a bad experience in Hillcrest two years ago, I decided to give them another try.. Yeah, it was a mistake..came to this location in Sumcan..hoping for decent food at least..I ordered the #3 supersonic bacon cheeseburger with tots and a lemonade. After takings little over 15 minutes to receive my order..I was expecting it to be hot and fresh..I received the opposite..the tots seemed to be cooked in grease that wasn't hot enuff..they were not crunchy or warm at all..just soggy grease bombs..the meat on my burger was also lukewarm..so much so the verse wasn't even close to being melted..it was also burnt and still has grill stuff on it,, one strip of bacon on it was so burnt and crunchy and hard like they just forgot about it and said let's serve it anyway..the lemonade however was very refreshing and good..but this is my last visit to sonic for a long while.. read more

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Expect awful service, cold food, and someone else's order. You ever had a burger that tastes like a sausage? Go here if you wanna try one.

Stalls waiting 10 minutes and no response. Now stuck in line waiting to get out and delivery truck has everyone blocked.

I wish I could give a zero rating. I waited 30 mins for just a sonic blast.............................

My husband and I went to sonic around 10 to get an ice cream. We pull in the drive in and waiting then she came on and said drive thru only. Then we tried to order and either she wasn't listening or just didn't care but we had to repeat ourselves 6 times And we just order a strawberry sundae and a strawberry milkshake. So then we paid and he asked if we wanted a receipt and then we said yes and then he said oh no the receipt machine been broken all day. Then we get what we ordered 7.50$ by the way and it was runny milky not ice cream and the Sunday was in the tiniest cup I'd ever seen. No wonder why we don't frequent sonic very much. Poor service and even more poorly made food. They were 6 people in there standing around Acting like kids and not working at all. Don't think I'll be back. I don't even want to give it a star but I have too. read more

Well.. I am pregnant and crave eating ice. I love the ice here.. however the last bag I got ... had stuff INSIDE the ice. Like the ice was dirty. I notice because I eat it straight out the bag. . Also, every time I order a drink they get it wrong. They will definitely charge me for the extra cherries or extra whatever but never actually put it in the order. I wish there was another close ! read more

This place takes forever only to get your order wrong when it finally arrives to your car. Then on top of the that the fries were cold and it took 20 more mins to make one French fry! Only a 45 mins fast food run! read more

Service is always the worst. Used the order app yet again and still had to wait 45 minutes for my order. Hotdogs. How long does it take to make 2 hotdogs. read more

A couple weeks ago, I went to Sonic and they decided to test my patience. When I got to the restaurant, I pressed the call button as usual, and the screen said that someone would be with me shortly. No one came. I decided to do an online order. No one came. When my online order finally went through, I got charged twice for my meal ($45 x2). I spoke to the manager and he said there was nothing he could do about it except give me a number to call. My food still wasn't ready. I waited, and waited, and guess what? Waited some more. We knocked on the door for service, yet no one came to wait on us. There was a server going back and forth to different cars, giving the people who had gotten there way after us their orders, while continuing to ignore us. We knocked some more and finally got the manager out there again, "We're getting your order ready now," after I had been told this numerous times. Cars kept coming and going, getting their orders, getting waited on, while I still had no food. No joke, I waited for my order for a total of 2 hours. When we finally received our order, we still hadn't gotten all of our food, the burger that we ordered had everything on it EXCEPT the bun, and the manager continued to tell us there was nothing he could do for us. Not to mention he "couldn't refund my money" and he would NOT give me a receipt. The lady beside me had the same problem, as she had gotten there after us, knocked on the door multiple times, and also waited for at least an hour before she decided to go through the dive-thru so she could actually get her food. If you go to the Sonic in Duncan, I guarantee you that you will not be satisfied. UPDATE on getting charged twice: my credit card company refunded me my money back, NOT Sonic. read more

This sonic freaking SUCKS. If I could give zero stars, I would. The cashier argued about the price of our food, my burger was supposed to have all these toppings on it, got home and it literally has meat, cheese, mustard and ketchup. No lettuce, pickles, onions, all that like it was supposed to. The fries were old and cold and this place just sucks! We will never be back to this location. read more

Waited a total of 20 something minutes between the drive up stall and the drive thru, never got to leave my order. Will not ever go back. I can find places that want my business and my money enough to take my order. They need to realize they aren't they only place to eat in town and the employees need to understand that they aren't doing customers a favor by taking our order, it's what you get paid, by our money, to do. read more

Super slow & can't get our order correct, EVER! Whenever the order is wrong & I have to drive back to get it fixed & they act like it's no big deal that I have to get back in line, waiting Hella long while the rest of my food is getting cold. The only reason I don't check my order while there is because I ask while at the window "please repeat the order, you're sure this is correct"?!!! And there is usually a huge line behind me so I feel pressured to go. I'll be honest, we're gonna keep going here because the burgers are freaking delicious Hopefully they can get their service together though . read more

The service here always sucks. The past two times I have been here I've waited 20+ minutes for my food. Definitely needs new management.

This occurred in Mid-May, just completing the review now as it apparently never updated. I bought a bacon cheeseburger combo. The bacon was crispy so YAY there but the burger was overdone. The tater tots were cold. I also purchased a medium Oreo cookie blast. Which turned out to be basically just a cup of vanilla ice cream. There were a few small pieces of cookie in it. It appears they ran out of cookie topping, gave me the few remaining crumbs and still charged me 4+ dollars for it. I won't be going back. Too many other options in Spartanburg where I can actually get what I pay for. read more

We have visitors from out of town and it's been a running joke for a few days that we needed to get Sonic Blasts. First attempt was on a Friday night just before 9PM. We were informed the blast machine was down and went home disappointed. Second attempt was a Tuesday night at about 9PM. We were greeted by a store that was closed. All lights off. It was NYE so we were bummed but understood that maybe it was an early night to allow the staff to celebrate the new year. Third attempt. Wednesday at 5PM. Pulled into the stall and pressed the button. Full of excitement about our much desired ice cream we had our list ready. And we waited. And waited. And waited. After 15 minutes of watching the screen tell us we would be greeted soon we decided that maybe we would have better luck in the drive thru line. We pulled up and placed our order. There were three cars in front of us but the line moved slowly. Once we got to the window we were given our total and paid in cash. The young man working the window seemed new so we tried to be polite and patient as he grabbed our change. We waited long enough after this with no further interaction that we joked about going home and coming back the next day when they had our order ready. Finally our order appeared. 6 Blasts! We had to request a drink carrier as they attempted to pass them to us one by one. Finally, we had our treats. We left the drive thru at 5:43. We got home a few minutes later and everyone dug in. We were all excited that we had ordered our treats with extra candy mixed in. Only we were disappointed again because there was a minimal amount in the top of our ice cream. Assuming the rest was at the bottom we each began mixing the rest of our treats only to learn there was no candy at all aside from the thin layer at the top. We ended up having someone go to the gas station to grab the candy we had asked for and mixing our own in. After nearly a week of buildup we are all really disappointed and unimpressed with our experience. I can't say I'll be very likely to go back after the outcome of our "successful" visit. read more

I have been to this Sonic two times recently, and was extremely disappointed both times. First off they are clearly understaffed, because the wait to give your order is unbelievably long, not to mention how damn long it takes to receive the food. Second, the two, or three employees this shithole has employed are rude, they clearly don't want to be there and probably get paid less then a homeless man. For example, I recently ordered a burger with cheese, mustard, and tomato, only to find no toppings at all, after waiting in line for twenty fucking minutes. Another example was when I ordered the popcorn chicken with honey BBQ sauce, only to discover no sauce on the chicken. This place is about as goofy as Mickey Mouse's fucking Clubhouse, and I bet I put more effort into taking a fucking shit than these employees do at making some stupid ass food. Unfortunately the lowest rating I could give this clown house was one star, but if I could rate it the way I really feel, I would give it a -69/10. read more

The food is always good but this place is ran by kids. I have only been to this particular location about 5 times in the past years but I've never seen and adult in there. This leads to very poor and slow service. Just now, I ordered a Oreo blast. There were 2 cars in front of me and it was 23 minutes from the time I ordered till I got the blast. read more

The service is always polite but the problem is with the way some employees handle food. I will not be back for a while because the last three times I have eaten there the employee working the drive thru window has: 1. Constantly rubbed their nose with their fingers 2. Picked at the skin on their face 3. Used the cup instead of the ice scoop to get the ice for beverages with their dirty hands. The owner needs to totally reeducate the staff in food handling. I hope they do because it has been a good Sonic until the last few months read more