Customer service is NON EXISTENT!!!! Food not seasoned, bland. Rust showing all in beams overhead. Run down and parking lot...is a joke. Fix that crap, you should be embarrassed running an establishment that bad off. Especially with majorly rude employees! Do not recommend and will not be returning. read more

I went there this morning and this is the EGG that was on my sandwich. It's ridiculous. read more

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I am beyond DISGUSTED, I ordered 65 dollars worth of food. I didn't get my corn dog or tater tot's . I mean , cmon now What has the world come too , I'm a single stay at home mom with 7 kids , my daughter threw a fit when I said We didn't get her food , she felt left out , unimportant and betrayed. I would never ever go to this sonic , Also I threw up right after , very disappointed. Trump 2025 read more

Sonic Is Getting Rough.... Overcooked French toast sticks.... Sonic used to be much better but now they are usually out of things, give you drinks with maximum ice and 10 ounces of liquid in a 44 ounce drink.... Service is summarized by our last visit where the girl dropped us our drinks and left. My wife had to go knock on the door to ask for straws and they acted annoyed that we were bothering them... ugh.... I think we will just be done with sonic now.... read more

After I waited over 30mins in line, 15 minutes which was wasted at the speaker and no one responding. I was given the wrong amount of ched'r'peppers that comes with a size small. But at the window I ordered a large. Moral of the story check your bag and also have them repeat your order back to you. read more

Sonic Drive-In - Ched'r'peppers - Burgers Near Me - Chattanooga, Tennessee

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Me and my boyfriend came here to get a slushy and a milkshake and it took them 20+ minutes to get it out. Then when we asked where our order was it was like we didn't place an order at all. It should not take 30-40 minutes to get out an order of a slushy and a milkshake. read more

Terrible experience. Stopped by and used the app to order 2 drinks. After 20 mins, left without our order filled have being verbally harangued by employee cause they were understaffed. This store needs some staffing help. read more

They gave me marinara sauce with an order of FRENCH TOAST STICKS...don't think I need to say more.

If i could leave 0 stars i would. Disrespectful staff. I waited 45 minutes for A OCEAN WATER. that's it. no food. I'd rather shit in my hands and clap before i came back to this sonic read more

If I could give this place 0 stars I would. We waited in a stall for 30 minutes continually pressing the button. It would blink then they would hang up on us. After waiting forever we decided to go through the drive through and the girl had a horrible attitude and told us they were accepting cash only. not even gift cards. Horrible service. I will not be back. read more

Super rude staff. They won't tell you when they're out of things and they will just give you your order without it or in a smaller size. They are hoping you don't notice. what a rip off!! Sonic is too expensive for those mistakes and attitudes. read more

Where do I even begin?? I'm beyond impressed. Even at 10:30 at night the service was quick and reliable, in and out in 10 minutes. Asked for honey mustard and they gave me 7. Hell yeah. Hot and delicious popcorn chicken. Boom shacka lacka. read more

Today I pulled up at the drive-thru to order a simple menu item. I know the speaker systems at drive-thrus can be pretty bad, so it didn't bother me when they asked me to repeat the order. I spoke a little louder and a little slower. They asked me a question I didn't understand so then I asked them to repeat the question. This got me nowhere so I made one more attempt to repeat my order. This time I heard giggling and was asked, "Ma'am, why are you yelling?" Needless to say, I drove away and went somewhere else. Thanks, Felicia. read more

Extremely poor service, 20 minutes after ordering, had to come outside to ask what we ordered. Food never came.

Poorly managed. All they did was play around the whole time we was here. Got our order wrong. The place is a mess.

I made a mobile order and the only thing open was the drive thru. The car before me got their food and left before they even came back to the speaker. I waited over 15 minutes in a drive thru. Pulled around and they were inside on their phones listening to music and not even taking orders. 3 cars left since they never came to the speaker to take an order. Cheeseburger had burnt bacon on it not good. Never going to that sonic again the only bad experience I've ever had at a sonic. read more

Missed up my order. Got a small fry instead of large Mayo on my grilled chicken And most importantly the grilled chicken tasted awful, like it's gone bad. Stringy and crusty on the outside, awful taste of old chicken that's been sitting. Not safe to eat. read more

Went there for drinks today and got my usual strawberry limeade. The limeade was just sprite with very little strawberry to the point it just tasted like carbonated water and was practically clear. I'm not sure if the soda was out or what, but when i requested my beverage to be fixed i was charges 55cents, the associate was very rude and didnt even inform me that FIXING my order would cost me an additional fee. I have gotten this drink enough to know what it tastes like, but i can easily get over that if the associate wasnt so unpleasant. Don't waste time or money at this location. read more

Still sucks. Now it's 9:50pm I stop for a drink but the stalls are closed. It's your business to drive in. Wtf, your a drive in!!!

I waited 20 minutes for a mobile order I made. I saw 3 workers outside on their phones while i'm sitting here late for work because y'all can't get my order out fast enough. Then they forgot my straw. Absolute bullshit.. read more

I really only like the drinks and the breakfast sandwiches here. Love the drink options, Diet Dr Pepper, Sprite Zero & Diet Green tea are my go-to's. And the ice...the crunchy, yummy ice. read more

I ordered on the app in hopes that I could pick up my food relatively quick. Showed up in my arrival time. Checked in and waited 20 minutes before the only busser who was working came out and brought me HALF of my food. I reminded him what I had ordered and he ran back in and grabbed it. Brought it back out about 5 minutes later. They didn't give me my onion rings and when I mentioned it he said they haven't throw any on for today and they didn't have them. I asked if I could have a refund for the onion rings and he said no. Don't recommend this Sonic at all. Poor service and the app doesn't speed up your experience at all!! read more

This is crazy. Every time I come, it's me and MAYBE 2 other cars. I swear they literally have 1 worker that is handicapped in more way than one. read more

Stopped in on my way to a class and ordered a breakfast burrito. Was only one car in line and I received my order fairly quick. Problem was it was cold. I would have taken it back but I didn't have the time. Another time I ordered a strawberry cream slush and they made me a milkshake. read more

Sonics app never works for us and when we order there there always really slow. Also when we finally put are order in it was wrong and we were getting the wrong food and drinks.Please improve read more

Food and service was good,dont see why a 1 star revue or 2 star,my double cheeseburger was awesome,fries and drink also.

The food was great. My order was correct. The girl at the window was pleasant but the lady on the drive thru mic was extremely rude. She cut me off by saying "What else?" before I was even finished stating the previous item. read more

me and my buddy elijah were on our 30 minute lunch break at our job that's 5 minutes away from this sonic. we get there with 22 minutes left on our break. we order 2 plain burgers and from then on the only cars that left were the ones that got tired of waiting. with 7 minutes left on our break we end up leaving, empty stomachs and hearts of sorrow. we ended up stopping at a fresh fish fry on the side of the road to fulfil our desires of fresh cuisine. read more

Stopped by for breakfast, because I had to hurry and be at the hospital. I ordered a Sausage toaster and I got Bacon. My bread was burned. My tots were so hard and cold I couldn't eat them. My drink was fine. I definitely would not recommend coming here if you want hot and correct food read more

As I sit here without an ocean water in sight, my mind has wandered to yelp. I have spent the past 24 minutes waiting in line to order and receive my sonic commodities. No one apologized, nor mentioned the fact that they were not aware of the long line. Therefore; here I am, writing a review for a trashy sonic. Do not go. Bad. read more

I wish I had the option to give this establishment less than one star. I won't go on a long rant, although I could. I am simply going to say that I have lived in several states and areas in the chattanooga area. This is by far the most horrible management and customer service, I have ever received. I live within walking distance of sonic so I break down and go there every once in a while. Not anymore. Tonight was the last time. Horrible staff, bad attitudes, food quality isn't deserving of a dog shitting out. The management won't resolve any issue given because they are all best buds. I will be reporting them to corporate. read more

Maybe the worst Sonic in Chattanooga. The drinks are always watery and the frozen drinks are never quite frozen. And as always, the food gives you the runs about 45 minutes after ingesting. Sonic is like emergency back up stoner food. read more

Worst Sonic in Chattanooga. Slow service and rude employees equals bad experiences. I've been to this location three times. Each time i've left giving them an excuse for my bad experience (too busy, short staffed, etc.). But, my last visit was at 4:15 on a Tuesday. The service was just as slow and employees just as rude as the previous two trips... plus, the fries were cold. I now frequent another Sonic. I have to drive an extra 15 minutes, but the service is fast and the people are nice. Well worth the extra time and gas to keep my day from being ruined by non-caring jerks. Avoid this Sonic Drive-in! read more

The employee taking the orders need some old fashion customer service training they really do not know how to talk to people they were rude.

found a huge dead spider in my son's food. The manager seemed not to care. She was very nonchalant about it. I will never eat there again!