My first job was at sonic when I was 16 years old now I'm a grandmother and still love sonic to this day! The food is good and cheap and fast. I have gone there sat there and the service people are so sweet when they come to your car or if you have to go inside. The ambience is great. Everybody is wonderful and patient. I'm on disability so it's hard for me sometimes to get up and down or go anywhere and I recommend this place 100percent. read more

This was my first experience at this location. I'm leaving this review with that managers improve the training and communications skills of their crew. I pulled up tonight at around 7:15pm to the drive-thru. The young man at the intercom did not communicate well--meaning I couldn't tell if he was ready to take my order or if he was listening to me even after he told me he was ready--nothing was appearing on the screen until a long delay. I ordered the three $6 All American Smasher Meal as indicated by the flashing signage in front of the restaurant. He charged me the full price which was nearly $12 each. I reiterated to him that the promotional said it was $6. Then he proceeded to charge me just for the sandwiches only. I told him I wanted to the meal, and he said "okay". Upon picking up the order, it was only the sandwiches. I went inside the store and told him I ordered the meal and pointed to the flashing $6 promotional sign. He told me he could not see the sign. I pointed to it and read it to him verbatim. He told me he could not accommodate me. (Offer me the fries or drink, talk to the manager, refund etc.) He told me I would have to contact the corporate offices to complain about the sign. I told him all I wanted him to do was enter my order correctly because I had explicitly told him I wanted the promotional meal. And he froze like a deer in the headlights. I was not rude. But I was certainly confused. I decided the fries and drink weren't worth making him feel more anxious. But the fact that he was not able to get a manager or offer me the promotional after the fact indicates that there are some training issues with that crew tonight. Just wanted managers to correct that! read more

Service took 35 minutes to get a small milkshake and fries never come here terrible customer service

Ordered 2 lemon berry slushies in the drive thru. The girl was extremely rude and had a nasty attitude. She told me they didn't have it despite me ordering it 2 days prior. Then she says ok they have it & brings me out a strawberry shortcake one with ice cream. After I told her those are incorrect she stomped out and was screaming at other people in the back. She then comes to the window with These pictured below. It's definitely the correct slushee but I ordered a large & these are not the right size. The large typically comes in a large styrofoam cup. If these are new large cups then I would hate to see the medium. This is the typical medium size. Her attitude was so terrible I would rather pay the extra and just order through Ubereats then deal with her again. She kept rolling her eyes, stomping her feet and storming off when she brought the wrong drinks. read more

Sonic Drive-In - Burgers Near Me - Aurora, Illinois

Horrible service! Waited 40 minutes and no order went through. Kept following up and they would state two minutes 20 minutes passed and nothing was delivered. Will never return. They seemed not to care and were outside chatting. read more

while sonics food is good, their customer service is horrible. you have to wait at the pick up window for several minutes just for somebody to see you first of all. and then they are so beyond cheap, not only do they charge for ranch, they will only put a singular packet in a bag with more than one order. absolutely ridiculous. read more

Never thought much of the Sonic brand of franchises, but I think I'll have to review that blind spot. We tried this location just on a lark and deep in the middle of the pandemic, and we could not have been more pleased. We liked the sit in your car and order over the curbside radio very much. It worked perfectly and our lunch arrived exactly as ordered. Good fresh hamburgers, nice fries, and typical soft drinks. But everything was super fresh and that is what set it apart from the riff raff it competes with. Highly recommend this Sonic - fast food but very fresh fast food. Recommended. read more

I come here mainly for the slushies and sometimes for the corndog when they are $0.50. You can drive up and order at one of the parking spots or go inside and order at the automated kiosk. The drinks and slushies are half price during happy hour 2p-4p and shakes are half price after 8p. The cream slushies are pretty good and you can add nerds or jolly ranchers for extra diabetes. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) read more

Sonic Drive-In - Cream slushie with jolly ranchers. - Burgers Near Me - Aurora, Illinois

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They took 5 minutes to take our order then took another 5 to take our payment . We waited 30 minutes to get our food but never got our drinks. read more

They took 30 minutes just to tell me I "didn't pay for my order," i guarantee they charged my twice. They're never on top of anything and lazy. Dont Go. read more

This location is stealing from you. They're adding transaction fees and not telling their customers. I paid cash and still had a transaction fee on my bill. When I asked why it was there and what it was, they couldn't even explain it to me. I will not do business with thieves. read more

They brought out a straw we forgot in the really long drive thru line so we didn't have to wait! Made my day read more

Sonic Drive-In - Burgers Near Me - Aurora, Illinois

The service here is excellent and fast not like the one we go by our house. And the order was also on point. The eating area is clean and neat and the dude in the roller skates is awesome and friendly. read more

First time coming to a Sonic in my life, I really wanted to go to one because I see their commercials alot. This store was really clean inside. Got myself a shake here and a grilled chicken sandwich. Food took a while to be made but that was great. The shake was great too until after I drank half of it I realized that they mixed it poorly because half my shake wasn't mixed in. The inside of the place was really beautiful too. They don't have bathrooms so you might have to run to the Walgreens next door. read more

$37 for 3 people to eat burgers and fries. Slow service too. Food wasn't even prepared correctly and had essentially no flavor it was like eating cardboard. All three of us agreed that the food did not taste good and could not even finish it. What a waste. But I've learned my lesson. No more. Plus it was FREEZING in there. May as well have sat in the car! read more

Waited for almost 30 mins.... And they still hadn't taken my order. I waited at a stall for over 15 mins before realizing it was broken. There was no sign on the monitor to indicate this. Then I went to another spot and waited over 10 mins. No one ever took my order. Left with two mad and hungry kids. read more

I finally made my way out to the burbs to do some shopping at the outlet mall and found my way to this Sonic. I was impressed with the service at the drive-in since I've never experienced it before! You just pull up to your own car park and take your sweet time to evalute their menu. You can find all kinds of selections to suit your cravings from their famous coney's to their burgers, salads, chicken strips and drinks of all kinds - you can even add cherries, limes or lemons - just ask! I was happy with my sandwich - it was a beef and bacon toaster - and it was just as big as the pictures. It was a little cold on the inside but probably because it was stacked with fresh tomatoes and lettuce and ample pickles. Serive was really fast - brought to me by a guy on rollerblades who read my order out to me to ensure it was correct. My question is, am I supposed to tip these guys????? read more

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I remember years ago when news spread like wildfire that Sonic was coming to the Chicagoland area. Well, I don't know what all the hype is about. The food really isn't that great; it's your typical fast food served to you by grumpy teenagers. I've done the "carside" (is that what it's called?) ordering once, and needless to say I found it more of a P.I.T.A. than it's worth. So, this time I decided to go the drive-thru route. Heading over during my hour-long lunchbreak, I was pleased to see it only took me 12 minutes. From entering the drive-thru to getting my food took about 10. So, that left me with 38 minutes to eat and get back to work. Not a problem. So I get in the drive-thru line and star at the menu board, torn between a Chicago Style hot dog and a Spicy Chicken Sandwich. Well, seeing as how payday isn't until the 27th, my cheaper half won out so I went with the hot dog (and a bottle of water). The girl who took my order had about as much personality as a banana. When I pulled up to the window, she was definitely scowling. I guess it's my fault for being hungry, ordering food, and making her work. Shame on me. After receiving my order, I pulled into the outskirts of the Walmart parking lot to inspect/eat my food. On the outside, the hot dog appeared to be fully loaded. Bright green relish, celery salt, mustard, onions, sport peppers, tomato, pickle, and poppy seed bun. Yep. Looking good so far. I took my first bite and was quite surprised that the taste matched my expectations. Sure, it wasn't THE BEST Chicago Style hot dog, but for a fast food place, it was about right. The celery salt may have been a bit lighter than I would have liked and there was a little too much relish, but it was still a tasty dog. I'd probably try Sonic again sometime, but I don't see it being a place I'd stop at regularly. It's a bit far from home, and although I made it back to work with time to spare, something tells me the next time I won't be so lucky. read more

Sonic Drive-In - Chicago Style hot dog - Burgers Near Me - Aurora, Illinois

I had already decided I wanted to use the drive-thru, but I was surprised to learn once there that you have to line up in the strip mall parking lot. They have staff and yellow cones set up to direct traffic. The staff communicate via walkie/ear pieces. The staff member who was in charge of getting us in the right parking lot queue, handed out menus--which made it MUCH easier than when I go to Portillo's or Buona Beef where they expect you to know the menu by heart. I got there at about 11:40 am, and after about 20 minutes I finally got from the parking lot up to the building at the drive-thru queue. After another 5 minutes I reached the voice box so that I could give my order: a large order of onion rings, a large order of plain tots, mozzarella sticks, and a plain limeade. Every one of the staff members I dealt with in the parking lot's "excess queue" and at the drive-thru were really great, so I was pleased with my first Sonic experience, even though I had to wait a while. Now, it was just a matter of how the food tasted... The first item I bit into was an onion ring, golden, crispy, not too oily, and well cooked (the onion portion was just as tasty and easily biteable). The only issue I had w/ the rings was a sweet taste indicating they probably added some sort of sweetener to the batter. The tater tots were crispy outside and mushy (like mashed potatoes) inside, a pleasant surprise from the usual tots I'm used to. They were a little too salty for my taste, and then right after the saltiness I noticed a beefy taste--like when biting into very bloody steak. I'm almost 99% sure they cook the tots in beef grease--and as a vegetarian (for health reasons) I really didn't appreciate the surprise. GRR Finally, the mozzarella sticks are just perfect: crispy outside with herb breading and delectably soft and melty inside. These I'll come back for...just skip the crappy marinara sauce--they also gave me the option of ranch dressing but I'm not a really big fan. The limeade was like a sprite on limey steroids. I wasn't sure what I was expecting, but he fizzy loveliness and crushed ice were just the perfect, refreshing thing to have on a hot August day. Definitely will return for another one, and will probably play with the strawberry flavor next time. Hypey read more

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O Sonic! Cherry Limeades and Tater Tots!! Since moving to IL two years ago, I haven't had a Sonic til this very night. Now that I've had it, I have to say, glad to have gotten it, but I've got my fix. Sonic's burgers were never the strong suit in my mind, and they still aren't. Just a burger, not very exciting. The tater tots were PERFECT: crisp, golden, hot and salty, with fluffy interior; clearly hadn't been sitting around. And the cherry limeade tasted the same as ever: an acid-sweet slurp with the dangling cherry over the rim. The menu appears to have changed in my two years away (or perhaps they're different in various regions of the country); there are more breakfast options here (though they did away with my favorite some years back, the Pancake on a Stick, basically a breakfast corny dog with a breakfast sausage and pancake batter in place of hot dog and cornmeal batter), and there are seemingly fewer things on the dessert menu. This location has a drive-thru in addition to the typical drive-in, a smart move in the colder climes where your carhops will quickly turn into popsicles (carhopsicles?) and no one wants to sit with their window down. However, it confounds the traffic flow in the parking lot. Also, having several big trash cans at the exit is nice (though they were brimming when I was there; empty them!), but that too screws up traffic when people stop to throw out all their trash. I just wanted to leave! I noticed that at each drive-up bay there wasn't a little ledge like there were at the ones I'd been to; they used to be for trays (which they don't seem to use here; my food was just brought in a bag, though I was planning to eat there), but you could also leave your trash on them. Guess they don't want that! So I ate my #1 combo in my car like a jonesing fiend, but when it was over, it wasn't quite the sum of its parts. I felt like I was a little let down; something was missing somehow. Maybe I'm just remembering it as better than it was, or maybe I am just sated for now. Still glad I got my fix; if there was a location closer to me I might go more often, but as it is I am probably set for a while. read more

The 4 stars is for drive-in fast food service. I'm not sure there are actually all that many choices, but if that's what you want, this is the place for you. This Sonic is new and clean. The burger was Whopper sized and a good value at $2.59, and the bun was fresh. The Deluxe junior burger was also a good value for $1. The chocolate shake met expectations. It was kinda fun to order from a drive-in stall, charge with credit card, and eat in car after the carhop brought the food out. Service was quick (maybe 4 minutes on a busy Saturday). We lived in Houston for 4 years, but never dropped in on the ones we saw there - maybe this new one was the draw... read more

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My hubby and I had volunteered at the Cougars stadium for an event in 90* heat. We were outside for over 4 hours that day and were hot mess express by the end of it. My husband recommended we stop at Sonic for a treat to cool down and I was all for it. We pulled into a drive-in spot, which allows you to peruse the menu without holding up a drive-thru line. I loved this, since the last time I went to a Sonic was over 10 years ago and I had no idea what to get. Once you're ready to order, you hit a red button to speak with someone, then can charge the payment at your drive-in stall. Easy peasy! We both went with slushes- him a cherry slush, me a diet cherry. We didn't realize we got the happy hour deal (after 3pm) so out total for two giant drinks was $2 and change! WOW! The drink itself was cold and brainfreeze-inducing, but the flavor was meh. There was no zip or tang to the cherry, it was just flat and sweet. I tried a sip of my husband's and his wasn't much better. I would come back to this location in the future, but would try something different next time. read more

After all those damn commercials teasing us for years, we finally get a sonic in the chicagoland area. My first visit was one in missouri. I have been to this sonic in Aurora twice so far, and had an awesome experience each time. I seem to come at the right time because it takes 10 minutes or less to get through the line to sit on the patio. I have yet to try the drive thru or car ports only because I drive 40 min to get to this location and I plan on staying out here to enjoy it all. I plan on trying everything on the menu and so far I have orderd the sonic burger and grilled chicken. Both very good. I also tried the strawberry-bananna smoothie. Also good. I really don't see any negatives of the place. There are a lot staff roaming around and haven't seen these "fights" or loud immature employees reviewers have mentioned. The pricing is awesome and happy hour is a great idea. I just seem to just miss this time though, but I plan on leaving happy anyway when I visit this Sonic. Harold and Kumar have their white castle; I have my Sonic. read more

Sonic Drive-In - nom nom nom - Burgers Near Me - Aurora, Illinois

i asked for an Oreo milkshake AN OREO MILKSHAKE and guess what i got COOKIE DOUGH?? My son really loves Oreo milkshakes but he doesn't really like cookie dough he was so mad after it was cookie dough read more

Two hour experience at a fast food restaurant. Ordered a grilled cheese, but they forgot to grill it. Ordered a cheeseburger with just cheese and pickles, but they forgot the pickles. The chocolate shake... I mean chocolate milk... had a cherry on top. You can see there clearly WAS a cherry because of the red and dent in the whipped cream. Someone must had decided I didn't deserve one. read more

Dissapointment dont go to this location it was cold they made another car infront of me wait too long and finally they parker that vehicle even tho sonic workers come out to the busy drive thru line to collect the money this location did not they wasted my time, money and even got my order wrong. read more

Best sweet potatoes I've ever had!! Can't say the same 4 the burgers :-( 1 can always appreciate happy hr! read more

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Takes wayyyyy too long to get drive thru food. Ordering a 1 or 2 items always takes way too long. Even if I'm the the only person there

I have come to this sonic maybe 4 times in 2 years because every single time it takes a minimum of 8 minutes before anybody takes your order, usually 10-15 waiting and then 5-10 more once you pay. I waited over 30 minutes today to place my order and when I finally got to the window they were out of 2/3 things I ordered. I do not recommend this locations, time doesn't improve the employees and it is never worth it read more

They literally drag to even acknowledge a customer I was waiting for almost 30-45 min to even hear from anyone. Either they need new staff and better training. Horrible. read more

The people here forgot to give me back my debit card when I left the drive thru (which I waited in for the better part of an hour). After calling the store about 10 times to no answer I finally got ahold of them the next day. I told them I left my card and gave them my name and they had it. So I went to pick it up a few days later and they simply don't have it. They fucking took it and lost it. So beyond pissed off with the management at this place. But the cherry limeade and the pretzel twists are just too good. read more

I was just in the drive thru which I was there for a good 7-10 mins because of the guy in front of us and made a comment about his order (wasn't being rude to her) to the person about to take our order and she replied Im making ice cream so if you don't want to wait you can go some where else. That was rude and just lost my family's business!!! She needs to learn some manners and customer service etiquette!!! So thanks we are going some where else. read more

Extremely slow service. Told me they ran out of ice cream at 8pm. They wouldn't make any more. They're open until 11pm so they couldn't make icecream for 3 hours? read more

Overall the food was good and the guy who brought out our food was nice, but we were rudely taken back by the girl who was speaking to us. She had lots of attitude and was screaming at us through the speaker rudely. We don't know her name but she was working at 9:00 on Saturday the 2nd read more

In doing my Yelp list of Hot Dog reviews, I had someone from outside of the general Chicago area ask me how the "Chicago Style Hot Dog" at Sonic compared to an authentic Chicago-Style Hot Dog. Under normal circumstances I wouldn't review such a large fast food chain. But due to reader request here is the review of the Sonic Chicago-Style Hot dog. The Sonic hot dog I received initially looked like the real deal, a poppy seed bun, a slice of pickle, tomato slices, onions, sport peppers, neon green relish, even well packed with a nice little slip with a window to see it. However, how it tasted was another matter entirely, the bun was soft but had a strange texture to it. The hot dog itself tasted overboiled, a lot of the flavor seemed to be missing, it appeared to be a genuine Vienna Beef hot dog though. The relish was applied way too excessively, there was very little onion, even less mustard the pickle was far too sour and cut very thick. The sport peppers were hotter than most places and just kind of sitting in the middle of the hot dog. There didn't appear to be any celery salt applied. Overall, this was a poor example of a Chicago style hot dog. While it certainly looked like one, the poor application of condiments and overcooking of the hot dog itself bring the score down. If you're looking for a real Chicago style hot dog. Avoid this. read more

The excitement of going to a Sonic for the first time was overwhelming for me. I went with a slushy mango drink... I'll be blunt: it sucked. My Dad traded with me (always the gentleman) so I got his watermelon slushy thing and it was FABU! It tasted eerily similar to my fave DQ treat... the kiwi-strawberry Mr. Misty. If I ever pass by it again I will totally be ordering some tots and another watermelon slush. OH- they really do have people give you your order on skates... even if you go through the drive through. I was pretty damn impressed. read more

Well we stopped by on a Saturday night and stopping by was the first mistake. Ordered a #1 and #7 with tots. After a very long wait the food arrived. It was someone else's order so after we got things sent back the server, Bryan left the drinks and what was suppose to be a Corn Dog. but it wasn't and Bryan came back and brought back our order. My mistake again since my wife's burger was not right. We decided to eat it anyway and WOW my big mistake. This place has the WORST Corn Dog and my footlong coney was actually two WAY OVER cooked hot dogs. Needless to say Bryan was smart enough to not wait for a tip and my tip to anyone stopping at this place is only eat ice cream and I hope they don't screw that up. I was not expecting a lot but for $16.00 I feel like I got ripped off as I now have to go some place else to eat dinner. I can say this was my first and last time at this location and it will be a long time before I give another Sonic! read more

Honestly, not my first choice for dinner on a Saturday night. Or any night. But the kid's whining won out tonight, so off we went. I like Sonic, generally speaking. I don't love it. I REALLY don't love that every. damn. time. we go to this location, they screw it up. Like pickles and mustard on a kids' meal burger where you've explicitly asked for ketchup only. Tots instead of fries (obviously a kid's choice here, because normally I'd be all over some tots.) Or nuts on a junior sundae where you've also made it very clear to NOT ADD ANY NUTS WHATSOEVER. Oh, and by the way, you added hot fudge to the wrong damn dessert. Again. I mean... EVERY SINGLE TIME. I don't care how much whining the kid does... next time, we'll just hit Chipotle or even the Starbucks drive-thru next door and be done with it. Avoid this location. read more

I could hardly contain myself for Sonic. After YEARS of seeing those damn commercials the day had finally arrived...a Sonic within driving distance! "Oh happy day" I thought! At last I will be able to taste the cherry limeade that had been taunting me for so long. My bestie (who was equally as excited) and I rolled up into Sonic ready to dominate. We ordered jalapeno burgers, tots, frito pie and cherry limeade of course. We took a seat and waited in anticipation. It's here! What a major letdown. I consider myself a fast food connoisseur. Horrible, but true. First off, they brought us the wrong burgers. They did bring us our correct order, but it did not make it better. I was not impressed. The tots were "meh". The frito pie was solid in my mind and I'd gladly eat that again. I thought the cherry limeade was delish but my bff found it to be too sweet. I was so disappointed. I know many folks who just looove them some Sonic but sadly I am not one of them. Thanks for breaking my heart, Sonic. read more

When Sonic first opened in Aurora, I ate there for a whole week. Yes, I probably will die an early death, but the SuperSonic with mayo was worth it. Like anything that's new; the wait was ridiculous, the service sucked and the food wasn't quite Sonic quality. Almost a year later, Sonic has improved. I still think Sonics in the southern part of the US are better, but since this is one of the few in Chicagoland, I'm not complaining. The burgers are still yummy, though the tots are hit or miss. It's like Russian Roulette, you hope the first one doesn't kill you (in this case, it's with the overabundance of salt). The best part are the drinks, always good and easy to experiment with new flavors. The one drawback is this Sonic location never has mastered the overflow of cars in the parking lot. They seem to put the dumbest kid out as "traffic control" and that becomes hell in a hand basket really quick. I went there on "Free Root Beer Float Day" (to actually eat and not be a cheap bastard) and that was a nightmare traffic-wise. I would think after a year, they could've figure out the traffic situation. But sadly, they haven't. Oh well until then I will continue to wait in line for my SuperSonic or early coronary, which ever comes first. P.S. A little Sonic etiquette: Don't forget to tip your carhops. read more