If I could give 0 stars I would. Kala (the general manager) of this location is horrible. I ordered my food, paid for it and then was asked to wait while they made it. I'm good with waiting, then I know it's fresh, but; then he proceeds to take a personal call on his cell phone, go outside and talk for about 10 minutes (all while the dude working in the building was looking around like he was lost). Finally he hangs up and goes back inside, I get home with my food and open it...I ordered a breakfast croissant - the thing was like a hockey puck. So; I call him and find out HE'S THE MANAGER. UGH - when I ask if that's how he provides customer service to all of his customers, his response was - I'm sorry! WHAT? Not the first time I've received horrible service and bad food at this location, but; you can bet it's definitely my last! What happened to people that actually care about customer service? read more

My latest experience at this Sonic: 1) While my wife decides what she wants, I listen to the guy in the car next to me getting more and more frustrated as he is forced to repeat his order 3 full times before the girl he's ordering from gets it right. 2) I order a #1 with ketchup and mustard, fries and a large grape slush, a #3 with ketchup and mayo, onion rings and a large cherry lime-aid, and a #3 with ketchup and mustard, onion rings and a large lemon crème pie shake. 3) When read back, the girl tells me "So that's a #1 with ketchup and mustard and two #3's with ketchup and mustard." 4) I say "No, one of those #3's should be ketchup and mayo, and one should have ketchup and mustard." 5) She says "Oh, that's what I have in the system, I just must have said it wrong." 6) When the food is brought out, the carhop hands me my shake and says (word for word) "OK, so here's the uhhhh..... whatever the shake is. I know it's a cheesecake-something..." (it isn't.) He then picks up the cherry lime-aid and says "And here's the ... uhhhh frickin' cherry slush" (Yes, he said "frickin'" in the middle of confirming our order). 7) After checking the food, ALL 3 sandwiches have ketchup and mayo. They also forgot the fries. I wish I could say this trip was unusual, but each and every time I have gone to this location the service has been lousy and there usually has been something wrong with the order. Do NOT go to this Sonic. It's worth the extra drive to go to the one on Yellowstone just to deal with competent people. read more

I drove to sonic two days ago so i could have a nice lonely dinner with myself when i ordered i saw a meal on the menu that was an entree with fries when my waitress brought my order to me i was disappointed to see the lack of roller skates then when i got my meal i was disgusted to see that they dropped one onion ring in my fries then i looked on the menu and discovered that they did it on purpose which is really stupid read more

This is the worst Sonic ever! The service is nonexistant, as the place appears to be managed and staffed with people under 21 exclusively. In addition, on more than half a dozen occasions, they have been "out" of many key ingredients - ice cream, meat patties, cheese. How the heck do you run a nationally-franchised restaurant and run out of these things? What a joke! read more

This location always has a wait of 15 minutes plus every time I go there. This particular time tonight, the order was wrong and food was very poor. Never again :( read more