They seemed busy, but were very friendly and attentive nonetheless, Stephanie was extremely polite read more

This happened in March of this year. I'm adding it now after having just downloaded the Yelp app. I was craving a good grilled cheese sandwich. My husband offered to get me one from Sonic. I've had them before and they're tasty. They make them using Texas toast. So, my husband orders on the app and goes to pick up the food. He said the bag felt a little light so he pulled over thinking maybe they forgot something. When he pulled out what was supposed to be my sandwich, it was smaller than usual. He opened it and found what is pictured. My husband went back through the drive thru and was told they were out of Texas toast and they were out of American cheese. This sandwich appears to be some type of shredded white cheese on a puny little hamburger bun. *Sonic staff took it upon themselves to make an inadequate substitution without asking if we were okay with it. They just put this pathetic sandwich in the bag and handed it to my husband. I'm guessing they were hoping it wouldn't be noticed until he was already home. My husband was so upset that he drove off without asking for a refund. This wasn't the first time this Sonic was a subpar experience, but it was the last. We haven't been back and we have no plans on giving them another chance. *Our issue is solely with this particular Sonic Drive-In. We have never had a bad experience with any of the other locations. We have had several bad experiences with this one. read more

Sonic Drive-In - Grilled cheese on 'Texas toast.' - Ice Cream & Frozen Yogurt Near Me - Alsip, Illinois

This is place is horrible. Never again would I come here. Chili cheese fries should not look like this. And I believe the manager handed us the food. This is disappointing and disgusting read more

Sonic Drive-In - Why would you serve this! This is suppose to be chilli cheese fries. Never again - Ice Cream & Frozen Yogurt Near Me - Alsip, Illinois

Waited in the drive-through for 15 minutes never moved once two cars in front of me ended up leaving. All but one carhop lanes had cones in them saying they weren't available. Worst location ever, I'll never go back. read more

The girl taking my order was soooooo confused. I mean, she didn't understand what was going on. I had to leave without my food, I ordered 2 smash burgers, 1 hotdog and 1 fry. Nothing difficult. And she just couldn't understand how to place my order. I don't know what was going on but I just left. Never going back there again. read more

I was hesitant to order from here due to the horrifyingly bad reviews and pictures of moldy food, but tried it anyway and even ordered delivery against my better judgement. I don't know how I order around $50 worth of food and only receive 1/4 of a tray of tater tots and a drink (thanks for at least leaving me some crumbs a-hole!) Most likely the delivery driver ate my food on the way, but the restaurant took no steps to properly package the food for delivery. Open containers, nothing sealed, no tamper proof anything. Luckily I was able to get a full refund otherwise all hell would've broken loose. Prices on apps are about $2 higher than order on their website which is fine. So much for trying out the "dill pickle" items. Is there no end to these atrocious promos restaurants are doing? Your BEST marketing idea was to partner with a pickle company? At first I thought it might've been some Rick and Morty thing, but it's literally just a random pickle company. read more

Sonic Drive-In - Dill tater tots and dill flavored drink...at least what's left of it. - Ice Cream & Frozen Yogurt Near Me - Alsip, Illinois

this is my first time at a Sonic and I am sooo disappointed. first of all, maybe I misunderstood, but I thought they could take your order at the stalls? we were told to go thru the drive thru. the lady seemed a bit crabby as well when she gave us our food. the food was terrible. both of our fries were very cold, our burgers were not very good and the lettuce was soggy. my chili wrap was badly put together. the drinks were OK, but mine was a little too sweet and I was expecting fresh lime in mine and did not get any. I will not be returning here. 0/10 do not recommend! read more

This location was by far the most unclean Sonic's anywhere!!! No One wore gloves!! The cashier had ink marks on her arms and hands and according to her, her son did it! Then she proceeded to Scratch her nose, put her hands through her hair! The guy that was bagging the food, had long dreads, no hair net, hair all over the place! Plus, NO GLOVES! After moving his hair from his face, touching folks food and putting the items in bags! I'd requested my money back and walked away! However, my co-workers got their food, ate and all three were SICK!!!! FOLKS, JUST, JUST GO TO MCDONALD'S ACROSS THE STREET OR GO SOMEWHERE ELSE! THIS PLACE IS NOT CLEAN, NOR ARE THEY'RE ASSOCIATES ARE CLEAN!! You And Your Family deserve to enjoy food and not get SICK!!! read more

Tried to order some food at the restaurant around 8:30pm, waited in a line of cars to be told they're only doing online orders. Couldn't leave because there were cars behind us and in front of us trying to do the same thing. I didn't see one person get food So we decided to try to place an online order through the app and the site but it only said they were closed an no longer taking orders. read more

I want to give a hugeeee shout out to Tiffany, she was so awesome to me my family as we were ordering she noticed my son was crying due to a bullying incident at the park we were there to cheer him up a bit in which she did! Not only did give him a caring talk she also brought a smile to his face, to all our faces actually. I am truly grateful that there are still people like Tiffany around. Because of her unforgettable kindness we always try to stop by when we can for a good hi and exchange of words! For sure our fave Sonic and Sonic Employee!!! read more

I came here Monday afternoon. They weren't very busy, but the order took a while. I ordered the new pickle fries and I had a Philly cheesesteak. I liked the pickle fries they were good, but they forgot the dipping sauce and the philly cheesesteak really wasn't the best. It was lacking major flavor and I definitely would not get it again. I do really like their diet cherry limeade though. read more

Sonic Drive-In - Philly with pickle fries - Ice Cream & Frozen Yogurt Near Me - Alsip, Illinois

This is a terrible Sonic. I arrived there on a Thursday night after 10:00pm, the drive thru employee had on dirty clothes and looked unclean hygiene wise. She took our cash money gave us back change, headed to grab our food and never put on gloves. She dropped some of the awful burnt fries on the counter and proceeded to pick them up with her hands that were dirty and out them in my bag. I will be calling OSHA because this Sonic is clearly unsanitary and could risk people health safety. The food was cold and horrible nasty! read more

Sonic Drive-In - The food I received from the Sonic drive thru in Alsip Ill. - Ice Cream & Frozen Yogurt Near Me - Alsip, Illinois

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i would never. and i mean never. return to this sonic. first off they were so rude and the young lady that was makng the food was cussing up a storm talking about the customers. and the other lady was very very rude. this sonic will never see my face or money again. the inside was dirty and also the fries were old and and stale and they just had an attitude all around. i will be contacting corporate about this read more

One star is too many ... twice in one week (because I believe in second chances) first time I waited around 45mins to an hour for my food then was told the slushier machine didn't work.... Second time I was told it would be a 10-15 min wait because there was orders ahead of me (yea I know how lines work) Then the lady came back on and said they're only taking online orders even though the app wouldn't let u order online because it was past their set time.... Horrrrriblllle read more

Visited today for the 1st time for half price slushes, when you order using the app theybare half price ALL day! Ordered for pick up, advised order would be ready in 5-7 minutes and it was. the order was correct and tasty. I took off a star because there are only 4 stalls at this location for drive up and they were all blocked off by orange cones, the whole point of sonic is drive up ordering. read more

The food was horrible! The lettuce seemed to be very old and the fries were cooked in the worst grease possible. I wouldn't go back.

Everyone talking about online orders is absolutely correct. We came in and had a terrible experience that took about an hour to receive food. We decided to give it another chance thinking it was a bad night and same exact thing with online orders only. (They said their computer wasn't working). We went inside to let them know we were unable to place the mobile order and their computer worked just fine. I'm sad because this is the only local sonic but will not be going here again. read more

The service was terrible. The young lady I interacted with had a bad attitude. And the only taking online orders in a drive thru is incovenient, frustrating and confusing for a customer who might frequent that establishment on a regular, there were people turning around because they could not place a order. I have no issue with the food but the service sucks. read more

Food is always cold. ALWAYS COLD. Customer service is okay could be much better. Do not recommend! If you want Sonic I suggest taking the drive to country club hills, that one is much better. read more

Have ordered drive through here before, very slow, but good experience. Today, told at drive through they "are only taking online orders" why would that be? Seen multiple reviews on this site for this location, same complaint. Had to set up an online account, waited a very long time. read more

Do not waste your time going to Sonic in Alsip. They do not give you every thing you ordered. I emailed them never heard back from them why. I heard the cook tell the other team member that the order is not complete the order and gave it to me. I through that she put in the bag with out me noticing it. When I return home the item is missing. Thanks Sonic. Sonic Drive-in does not care about their customers. Go somewhere else you would be better off. read more

This is by far the worst Sonic I've ever been to. Fast food? more like slow food? It took me and my daughter 40 minutes to get two sonic blasts and 30 minutes to get a Cherry Limeade. Talk about waste of gas! especially in this day and age! I will be taking business elsewhere! #sonicsadness #sonicwhere #alsipmomsunite read more

Sonic Drive-In - Sonic Drive Thru - Ice Cream & Frozen Yogurt Near Me - Alsip, Illinois

If I could, I'd give them a zero. - They NEVER have ice cream and the service is so slow! Be ready to wait for over 30minutes. read more

no stars, every order is wrong or missing something. ordered 3 drinks, received 2, was delivered so no going back.

Everytime I come here no matter what time of day they say their only taking online orders. Then when u put an online order in they won't accept it. read more

I went by today 04/04/2024 and got the worst customer service ever.(btw this is my first AND LAST TIME getting sonic) It was around 5pm when I went, first you couldn't even order through the drive in section, they made me go through the drive through. ( not bad but still) I started to order and a guy or women couldn't really tell by the voice had an attitude right from that start. I tried to order the Blue Raspberry slush but apparently they're out of it (I find hard to believe) . I asked nicely ( What other ones do you have available) They worker on the intercom said (THE SCREEN IS RIGHT IN FRONT OF YOU LOOK) I was shocked and just told them ( you have an attitude go fuck yourself) and left. I worked in fast food while i was a teenager go I get it gets hard but there is no reason for an attitude when people are simply trying to order food. I don't get why fast food works these days are not taught good adequate and trained properly. DO NOT CONE HERE IF YOU WANT A SNOTTY ATTITUDE FROM SOMEONE YOU DONT EVEN KNOW. Also you guys close at 12:00am why are you out of things by 5pm doesn't make much sense. the laziness is really crazy. GET BETTER WORKERS AND TRAIN THEM PROPERLY. read more

The slowest fast food place ever, literally sat in the drive thru for an hour, please get employees who know what they're doing, horrible experience read more

I decided to give Sonic a try for breakfast, as I have never been there in the morning. I ordered the SuperSonic Breakfast Burrito. It was extremely mediocre. I pulled out a half a slice of tomato that was not very ripe. It looked inedible. Didn't find any jalapenos until I was half done. Despite having a lot of ingredients (eggs, sausage, onions, tomatoes, cheeses and jalapeno), the thing was pretty tasteless. If I hadn't added the picture sauce, I think I would have been done after a couple of bites. The tater tots weren't even as good as I could make at home. The Diet Dr. Pepper was fine. Now that I know what breakfast is like at Sonic, I doubt I will be back. I only ate about half of my burrito, and tossed quite a few tots. It's back to McDonald's for me. Better food at a lower cost. read more

The burger was hard and cold. The mozzarella sticks were limp and soggy. This was a waste of $11.

Billboard outside says open for breakfast. So excited haven't been there yet. Pull up to the drive-through at 8:50 in the morning. Have the entire family's order ready to go they're not open they're not open why have the sign that says open for breakfast when you're not open. read more

If I could give less stars I would. To start, when this place opened up I was really excited; I haven't had sonic or their famous shakes in forever and it's right down the street vs a 30 minute drive to almost every other location. But things went south very quickly. The staff has always been lazy every visit and every visit they have been out of ice cream as well, as early as 5pm too! I've tried probably around 15 different times since the place has opened all at various times throughout the day. I mean seriously either make sure you have ice cream or provide better staff. read more

great slushes. great popcorn chicken. great tots. really good pretzel sticks. ocean water and limeades are what they're really known for