The whole experience of renting my car. Car was clean, free upgrade. Staff was very helpful, very…read morepleasant.

The Great - Most efficient shuttle service I've ever used. Car return was quick and painless…read more The Good - Even with factoring in rental insurance, the price of vehicle was a good deal. The Bad - Only 2 people working counter on a Tuesday afternoon during Spring Break The Ugly - Make sure you have all documentation ready. The other reviews commenting about rental add-ons are valid. 4 of 5 for total cost, convenience and the professionalism of shuttle and car return staff.

We left our daughters brand new iPad in the car. We had little hopes but they found it and shipped…read moreit back to us (we had to pay $50). Still saved us the aggravation of buying a new one. Thanks Alamo!

Alamo gave my car rental away, stranding me in Orlando with my family for six hours. After…read morecontacting the five or so other rental car providers (who were all sold out), I managed to get out of Orlando in the only car available - a luxury car from a luxury rental that was 40% more, but was also the only way I was going to leave the city. Now, to be fair, I was thirty minutes late to pick up the car, and I imagine somewhere in the terms of service they tell you that Alamo provides you twenty-nine minutes to pick up your car or they will give it away. However, it was not awesome to be stranded in Orlando for six hours when every other car rental was sold out. For something that can be so impactful to families, a company that cares about its customers could send a text or email warning you that they're giving your car rental away. Another way to show you care about customers is to state very clearly -- you have twenty nine minutes to pick up a car rental from Alamo, or they will give your car away. So, to be clear to everyone reading this: You have twenty-nine minutes to pick up a car rental from Alamo. They will not call you or warn you. You will not know that your car has been given away. They will not be helpful on the phone. I'll never, ever rent from Alamo again.

Nice service, nice car and close to airport. I got involved…read morewith this company when my plans at another airport Service failed. They pick me up in a shuttle. They were nice. I got my car relatively quickly and the return was simple and easy with the shuttle to the airport.

If I can give them zero rating, I would. DON'T RENT FROM THEM. THEY FORCE PEOPLE TO BUY THE…read moreINSURANCE AND CHARGE YOUR CREDIT CARD FOR EXTRA FEES YOU DON'T AGREE WITH. ****SCAM ALERT****BUYER BEWARE**** We booked a car rental through FINALRENTALS.COM because the advertised price seemed very competitive. However, this is how they get you. Our 3-day rental should only be $201.20 total based on the booking website which did not reflect the actual total we ended up paying. I typically decline rental insurance because I carry full coverage on my personal vehicle. At pickup, though, the staff informed me that their location requires $300,000-$350,000 in property damage coverage. This is significantly higher than what most standard auto policies include (usually around $50,000-$100,000). Because of this requirement, I was forced to purchase additional insurance. As a result, the total cost for the 3-day rental increased to $380.36--nearly double the original quoted price. On top of that, my credit card was charged $388.09, plus an additional $14.51 for toll fees that I was initially told were already included. I'm sharing this experience so that others are aware and don't get caught off guard like I did. Based on my experience, the pricing was misleading, and the situation felt deceptive/scammed. Their pricing is misleading, and the added requirements are not made clear at booking. What looks like a good deal is anything but. Be prepared to pay far more than the advertised price. Also, I want to add that the receipt I got when I booked said it includes insurance. FINALRENTALS.COM should investigate this company regarding the unethical business processes.

So I'm going to tell you I booked the reservation on Priceline and was impressed on the price of…read moreit. I chose a Nissan Altima or similar. After I made the reservation I started looking at reviews and was immediately nervous. I made copies of my insurance card and made my friend bring a copy of his. I'd previously been to Orlando but with a friend who lived near Daytona so I was very well aware of the tolls out there, we were spending our whole trip in Daytona beach with the exception of flying in & out of Orlando & staying our last night out there for convenience. I chose this place also because they had a shuttle to & from the airport, which is so nice because driving around the Orlando airport can be extremely confusing and stressful if you're not familiar with it. When we arrived I did start to feel anxious because the shuttle did take quite a while. Finally I called to ask for an eta on the shuttle and the woman on the phone said 9 minutes away. So the shuttle driver did arrive and was super helpful with getting our luggage on the shuttle and we arrived safe and smooth to the rental office. And again the shuttle driver helped get our luggage off the van. The line actually moved pretty quickly and once my friend got his insurance uploaded it was very quick to get through that part. They offered the toll pass which to me seemed high- we were going to spend the week in Daytona as I said so I declined it, I feel like they do try to get them to push that. Also, it's 2025 my iPhone shows me the non toll routes to and from- if you're not in a hurry or rush to get anywhere don't buy it. There's like 1-2 tolls between Orlando and Daytona Beach. We put a $500 deposit on a credit card and we were given a Dodge Charger. It was a little difficult to get our luggage into it but we pieced it together. We didn't have any issues with the car and it actually got pretty good gas mileage. When we returned it we just pulled right in, left the keys on the dash and got our luggage out. The car was quickly checked back in and I quickly got an invoice with a 0 balance. Soon after the shuttle arrived and the driver again helped us with our luggage. He got us safely to the airport and dropped us off- again helped with luggage. Where he dropped us though you have to go up to the 3rd floor to go to the check-in counters & TSA. This was actually a great experience. I'd definitely use them again.

We waited 45 minutes at the airport (they claim their shuttle comes every 20 minutes). Finally got…read moreonto the shuttle, not everyone who had been waiting even got to make it on. The location is 20 minutes from the airport. Finally made it there, they'd cancelled our reservation with NO email, text, etc hours before. Two other families that arrived on the shuttle with us also found out their reservations had been canceled. We figured it must be a blessing in disguise- we grabbed an uber that we only had to wait a few minutes for and headed back to the airport to rent from a more reputable company.

I had a great experience with Sixt rental cars at Orlando International this past weekend while…read morevisiting fam for the weekend. As soon as I approached the car rental area at the airport, I was flabbergasted at the seemingly never ending line at the other rental car companies. Seriously, there must have been 40 families in line. At Sixt, there was literally only 2 people ahead of me. I booked ahead via Expedia, which I almost always do when renting a car, especially at an airport rental. They gave me a 2025 Toyota Rav4 hybrid, which was an absolute rockstar during my trip. It was comfortable, had great gas mileage and handled the road quite well. I will definitely be renting from Sixt in the future, for sure.

It should be called scam rental instead of sixt rental. They send us an estimate for damages on the…read morecar we rented. $1500. Stay away from this company at all costs! They "scan" the car with some sort of imaging machine that enlarges a typical chip from wesr snd tear. No good!

Don't leave any deposit additionally, if you are leaving car before 8 a.m. It is only driver of the…read moreSuttle and he don't sign anything. After they can say anything and charge you what they want. Not honest people. Returned clean car, but they said it was smoke inside. Not me not my wife is smoking at all. L

Please stay away from this business. The resprestatives are shady and the car that we rented had a…read moreservice light on. They even tried to take my phone to inflate there ratings on Expedia to give themselves high ratings! We booked through Expedia, please look at other car options in the area!!! The only positives I can say was the car was clean with a full tank of gas.

Customer service. We have rented a van from here for six passengers it was a 12 passenger van we…read moregot there went to the agent at the counter the girl spoke to us told us that they had no Vans for us and there's nothing they they could do maybe check the rental car up the street from them were there we got dropped off by the shuttle and that's what they give us and charged our credit card back in January this place is a joke I would not rent a car from here if it was the only place in Orlando to rent from please read this post and go somewhere else you will be very disappointed.

Let me give you some background, i flew into orlando airport however i was flying out of a…read moredifferent location. I am not big on credit cards so I was going to use my debt card, which enterprise allows... When I called enterprise, they said no problem whatsoever. Just make a reservation with our mccoy rd location, you can use your debt card and return to a different location. This location has lower rates than the airport, so we thought it would be a win win. Arriving at orlando airport we met our uber driver ($45) to go just the few mile trek to mccoy rd. As we entered we were almost immediately shot down as they do not accept debt cards at their location because they are a "local branch". After that we were pretty much shut down and it was left to us to come up with a solution. Not great customer service. Luckily we finally found a solution, we were then told because we just flew into orlando there would be an extra charge on top of the originally quoted price. I cannot remember the exact figure but upwards of $100. Nice. All i need to say is please talk to someone above you guys to NEVER direct a customer back to your branch with these circumstances. The car was fine, wipers were trash but overall it worked well for us.