Loved the store, great novelty shirts, fun ideas. Went to the Fairfax store a couple times and…read morethought it was a small business with some local artists selling their products. We bought a gift for a friend, it didn't fit and we wanted to see if we could quickly exchange for a larger size. That's when the bizarre month long process began. Nobody answers the phone and the emails kept promising help and then nothing for two weeks. We even said hey we'll keep the shirt can we just buy the larger one as it was now on sale. Days would go by and excuses given and we were told we COULD. Exchange the shirt and they would send us a label... now more days and silence. Just odd. The funny thing is their website promises no hassle returns. I'll skip this shopping experience

Shady AF. Website says generous 60-day return policy. I returned my item which was of very poor…read morequality within 2 weeks of receiving it. I got no response for another 2 weeks after they received the item. The only reason I did receive a response is because I had sent three or four emails. Their response was that they would not return the item to me, they would not process an exchange, and they would only give me a 50% store credit. So basically I gave them $180 and have nothing to show for it. They have since stopped returning any emails but it may be that it just takes them weeks to respond to emails. Customer service is terrible, products are questionable and quality. They are not registered with the BBB and have no authentic reviews on their website

Longway has great aesthetics. More San Francisco or Portland, than Marin, it's a quirky, blend of…read morecoffee house, work space, community gathering spot and retail. Service is friendly. The expresso drinks here offered a mixed experience. My first drink, a coconut crème expresso was excellent. Strong and delicious, they apparently make their own coconut crème in-house. We all know there is a worldwide shortage, but unfortunately the matcha we ordered was lacking a depth of flavor and color, despite watching a skilled barista beautifully blend the powder with a traditional whisk (chasen.) The end result of her efforts was "matcha lite." I like this spot, and we noted it's a popular choice for remote work, but steer towards expresso drinks if you are a fan of potent flavors.

Cute shop/cafe. Nicely curated items for sale - clothes, personal care, etc…read more Mint matcha latte was basically mint milk. Didn't taste any matcha Donuts were super dense. For 2 drinks & 2 donuts it was almost $30. Not worth it.

OCN Culture is West Marin distilled--salt air, clean lines, and the feeling you just stepped out of…read morea coastal dream. Clothes you could wear to a Stinson bonfire or a Point Reyes meandering afternoon. Jewelry that catches the fog-filtered light. Books that are meant to read in the sun, that make you think of tides and time. Everything curated with a surfer's sense of flow, even if you've never been on a board. We stop in for the rotating art shows--each one like a new swell. One month it's photographs that feel like standing ankle‑deep in warm water. Another, paintings that hum like slack‑key guitar. Always shifting, always worth the stop. You don't have to surf. You don't even have to live by the beach. But step inside and you'll swear you can hear the Pacific breathing. This is West Marin by way of Hawaii. Aloha in retail form--warm, easy, and exactly what you didn't know you needed.

Casual Sexy does San Anselmo. The waves call. Don't take my word for it: find out for yourself…read more Cool clothes and original art lines the walls, if you need to impress someone you are meeting for a date, try this.

My only regret is that I did start shopping at Louis Thomas long ago. Quality products,…read moreknowledgeable people.

I was there today and had a great experience. I HATE shopping for myself. They made it painless…read moreand offered tons of great suggestions on what goes with the items I was buying. Of course, that led to me spending more money, but I am very happy w/ my purchases. Thanks guys.

You must go here the next time you need to buy jeans…read more They know exactly what they have in the store and quickly helped me find a pair of jeans that fit perfectly. I will never go elsewhere!

If you want incredible service and a great fit, buy your jeans at Jeans to a T. The owner, Tom, is…read moreknowledgeable about his inventory and is terrifically helpful and nice to boost. He carries Levi's and Wranglers for both men and women in a large selection of sizes and lengths. He'll also shorten your jeans if needed. He also sells Hawaiian shirts. Tom will even shorten your jeans if needed.

Excellent selection of clothes you don't see everywhere. If you want something that's got a slight…read moretwist, this is the place for you. I'd say this is my favorite clothing store in Napa.

Great spot for casual California clothing. Visiting from Florida and wanted some light but unique…read moreclothing. Bought a Baja style shirtsleeve shirt that feels incredible. Also bout a couple of great unique shorts and my wife bought a great jacket. Employees were super friendly and helpful.

Visited for the first time last weekend and had a lovely experience! The staff was kind, patient, &…read morestylish. I loved the clothes selection and walked away with quite a few items - both for everyday attire & special occasions. Looking forward to a return visit.

Lived all over world and this is my favorite store for rad men's clothes - ANYWHERE. And the three…read moreladies who I have encountered there are elegant and professional and ALWAYS in a good mood. So many incredible things to wear here: like wearable art don't know whether to buy them to wear or just to admire. Also very hip posters and vibe inside. Worth a long drive anywhere in the coast to take a morning or early afternoon to browse here!

Great selection of Menswear...au courant! Brands like Saax,…read moreFrank & Eileen & Joe's...just to mention a few...

A hip menswear boutique located in the heart of downtown Healdsburg, on the southern border of the…read moreHealdsburg Plaza. Love the exposed brick and wood beams. Very moody! They sell a curated collection of men's apparel and accessories, including jeans, casual shirts, dress shirts, sweaters, leather jackets, leather and beaded bracelets, belts, socks, hats, and more. They sell some higher-end brands (John Varvatos, Citizens of Humanity, Vince, Theory...) which are priced accordingly. I purchased some edgy bracelets for my guy and he loves them! Note: you can return items for exchange only (no refunds!) but that's pretty common with most small boutiques in town.

My five star rating is simply because during my at least two decades of shopping at GH I have…read morealways been treated in an exemplary fashion, even though all I purchase are casual coats and never any of the beautiful Italian suits. Wayne, Tom and especially Mitch have always been polite, respectful, helpful and never critical of my casual, unsophisticated--they might say crude--manner of dress, and they never try to nudge me into their pedigreed suits. Perhaps in part because of our shared Asian ancestry, Mitch has been extremely helpful in always finding the right coat, and Franco, the tailor, is most accommodating, swift and accurate in any adjustments required. At my age, eight y seven, I probably will never buy a suit, but I have asked my son to do so, and I am sure he will be perfectly serviced. I don't know why negative reviews show up, but I would suggest that the rudeness they perceive is simply their own unbridled narcissism projected upon a dignified, sinless staff, who seem to be quite forgiving of such entitlement.

Being a local and after reading a bit about Gene Hiller's exceptional customer service in Marin…read moreMagazine (May 2024), I was excited to visit the store with a dear friend who's husband loves all things Eton men's shirts. Full disclosure, I don't know a thing about Eton and I don't have a husband, but I do work in venture capital and most of my male colleagues comment on how they wish they had a stylist or someone to direct them in all things fashion. So, here we are on a sunny Saturday, grabbing a bite to eat at Poggio (girls brunch) and thought, hey let's see what Gene Hiller is all about. First off, you need an appointment to enter the store. Didn't realize this, nor is it listed on the website or under Google search. Our apologies. That said, were met at the door front entrance by Wayne, who opened the door, asked us to move (as his client was leaving), was told we needed an appointment,... but then ushered into the store, and was told we were lucky that X had an opening. Wayne then briskly walked off while we stood there a bit gobsmacked, feeling incredibly unwelcome. What made matters worse was Wayne walked right up to his next client with such kindness, that I started to think what was wrong with us, did I miss something other than not making an appointment? I'm not sure if it was the intentional rudeness or arrogant dismissiveness that was the sucker punch, but my enthusiasm and curiosity for Gene Hiller quickly faded, and instead of wanting to help foster community and tell my male friends about this treasure trove, I simply wanted to forget any and all things Gene Hiller and the horrible feeling I left with. Complete missed opportunity Wayne Kaleck.

The cutest shop ever!!! I was outside and felt drawn in and immediately found 3 super cute things!…read moreFyi - she also is an artist and sews- so if you find something you like that needs an alteration - she does it in shop for A reasonable price! I live in Oakland but will travel to go see what new items she has in store. Just to be clear it is a mix of vintage clothing and artful creations she makes. The Owner is amazing spirit. Please go experience this magical space for yourself.

The cutest store on the block! The owner is the sweetest, and an amazing artist that sells her own…read morecreations in the store. So well curated too!