ABUSIVE TEXTS FROM SONAR GAO: We have had a few very good meals. Had to phone them about the last meal. The menu stated medium strength. The received meal was incredibly hot and inedible. My wife phoned them to comment. Eventually after quite a while the very brusque woman at the other end said she would send a replacement. It arrived and was perfect. Just as my wife was tucking in she received two very frightening and abusive text messages from the woman my wife had spoken to at the Sonar Gao. My wife was completely shocked at the content, broke down in tears, obviously unable to continue with the meal. The texts from the woman at the Sonar Gao were as follows:- EAT SHIT. The 2nd text that immediately followed said:- Consider eating shitBecause lying for £8 quid, really really shit. These were sent from 0742 925 6478. So much for the worthless personal comments from the owner Mr. Nazrul Islam, on his menus. His insincere menu statements are complete lies, and not worth the paper they are written on. I emailed him, in his eventual reply he stated none of his staff sent the reviling texts. A lie on his part, as all he had to do was check the senders phone number. I have sent him a further three emails, two letters and two texts and one phone callall ignored by him. He will not reply to any of my communiqués whatsoever. He hung up on me when I phoned him on his personal mobile number:- 0778 963 2524. So much for his menu statement wishing comments/friendly staff etc., etc., when all he does is ignore legitimate comments, allowing his staff to send abusive texts messages to people who actually make factual critiques. It is a awful shame he treats us, as one time loyal customers in such a disdainful manner. I wish to take my complaint further, but Mr. Nazrul Islam is not at all interested, and appears to condone his staffs discreditable behaviour. If anyone can let me know how to escalate my complaint against the reviling behaviour received from the Sonar Gao staff, please leave a message. Sadly, such a one time very good takeaway, will never be used by us ever again. BE AWARE, NEVER COMPLAIN..YOU NEVER KNOW WHAT THEY WILL DO TO YOUR NEXT TAKEAWAY!!! read more