I like the convenience of their location to our home, and they do have a wide variety of everyday…read moreitems to go along with the various farm goods. That said, it is never my first choice due to the issues we have had with customer service, including getting snarled at for an honest, documented return and encountering clueless help in the small engine parts department. Last year, in the middle of growing season, we went in search of some vegetable and flower seeds in this FARM store only to find there were none. After many minutes and much discussion, we were lead to some closed plastic tubs full of mixed seed packets and told we could dig through them if we wanted. Since the packets were not grouped or ordered in any way, it was frustrating to stoop over and try to find anything, but we managed to locate a few things, which we were charged full price for even though by all appearances the seeds were on the way out. Overall, this is a fun store to shop, and if I thought they wanted my business I might spend more time and money here. ****Update 5/8/25**** I dropped one star based on the experience we had a few days ago. We were greeted as we walked in by an employee I had not seen before (common experience here). He then proceeded to "tail" us as we went around the store; I haven't had someone follow and watch me like this in 45 years. He appeared on every aisle we moved to, and pretended to be straightening racks that were perfectly straight- never approaching and asking if we needed help. So I guess we look like oldster shoplifters. Very creepy and a real incentive to shop elsewhere.

LOVE farm and home! They employees are always so nice, and customer service is always great! Love…read morethe home decor as well!

Excellent variety of products and plants with fair prices. If they don't have it, you don't need…read moreit! Employees are very friendly and helpful. This is our new go-to hardware store.

I personally want to give a great big Hug & SHOUT-OUT to Wendi in the Garden Dept. Being a Widow &…read moreNOT knowing anything about the extensive CARE that one needs to take on our lawns, Wendi has helped me sooo much. My Hubby always took great pride in his lawn, at his young age of 14 he knew just about as much as a very experienced Gardner that has been in the business for 40 yrs. And I'm glad he can't see what I haven't/have done to my lawn. Wendi didn't make me feel guilty @ all. sashes is definitely a huge asset to this fine establishment. Honestly I would much rather ask for advise from a knowledgeable Woman that knows what she is talking about. kUDOS Wendi! God Bless You!

Incredible family business with excellent product knowledge and service. Highly recommend!read more

My experience with everyone at WCT was opposite of the one star reviews. Tractor i bought had a…read morehydraulic issue second time out (not WCT fault). WCT picked up the machine and it was fixed under warranty. The folks at WCT have been very professional and treated me very well. Great support in getting me set up with tractor. I highly recommend WCT Farm and Lawn. Thanks to all their staff!

ASK FOR ROCKY. SERIOUSLY. ASK. FOR. ROCKY…read more Let me save you some time: if you are going to Sofa City, Rocky should be the very first person you ask for. Not the second person. Not "whoever is available." Ask for Rocky. Because Rocky is not your average salesperson. Rocky is a whole experience. From the moment my husband and I met him, we knew we were in for something different. This man has grit, humor, warmth, patience, and the kind of knowledge that makes you feel like you are in the hands of someone who actually knows what he is talking about. And believe me, when you are making a major purchase, that matters. Rocky did not just try to sell us a sofa. He listened. He answered every question. He explained everything. He was patient through every moment of indecision, every comparison, every "wait, let me think about this," and every question we threw at him. And he did it without making us feel pressured, rushed, or like we were wasting his time. That kind of customer service is rare. Rocky worked hard to make sure my husband and I were genuinely happy. Not just happy enough to make a purchase. Not just happy enough to walk out the door. He wanted us to feel confident in our decision, comfortable with our purchase, and truly satisfied with our experience. And the humor? Absolutely unmatched. Rocky brought an exuberant warmth to the entire experience. He made us laugh. He kept things light. He brought personality into what could have easily been an exhausting shopping experience. He was professional without being robotic, knowledgeable without being condescending, and persistent without ever becoming pushy. There is a difference between someone who is simply trying to make a sale and someone who genuinely cares about the happiness of their customers. Rocky is the second one. By the end of our transaction, something unexpected happened. We stopped feeling like customers. We started feeling like friends. And honestly, that is the kind of connection you remember. Rocky is the epitome of what a perfect salesperson should be. He has the knowledge, the patience, the humor, the warmth, and the determination to make sure his customers walk away happy. He brings grit to the conversation, heart to the experience, and a genuine desire to make people feel good about the decisions they are making. So if you are heading to Sofa City, do yourself a favor: ASK FOR ROCKY. He will work hard for you. He will make you laugh. He will answer your questions. He will be patient when you need time. He will make sure you feel heard. And if you're lucky, by the time the transaction is over, you may walk out with more than a new sofa. You might just walk out with a new friend. Rocky, thank you for making our experience exceptional. You are one of a kind--and Sofa City is lucky to have you. And the value was not in the sofa set but in working with Rocky and changing our minds about salesman !!! The Prices fall within the competitor range but Rocky made sure he put his extra touch to seal the deal ! And that's no BULL "Winkle" lol

My mom decided she wanted to switch from her recliner that she's had for 7 years to a new recliner…read morewith the lift chair feature. She did some research online and decided that she would start with Sofa City as the first store that she would go to. Her original intent was to check out several different furniture stores then make her selection. We were greeted right away by Brent. My mom explained what she was looking for and he took us over and had my mom sit in several at different lift chairs at differing price points and offering different features on their remotes. He was so gracious offering to help her maneuver from one chair to the next due to her mobility issues. He was so personable, knowledgeable and pleasant that my mom decided that it was going to be one stop shopping because she found a chair that she was very comfortable in with the features she was looking for and added features of heating and massage in addition to the lift. And Brent was excellent. We were both so glad that he helped us and my mom is enjoying her new chair.

Great place. Owners are very nice and helpful.Many great booths. Special events. Free coffee…read more Vendor appreciation events. Many booths are priced very low. One of my favorite flea markets in Springfield Mo.

Have found several very nice items of clothing priced well below what I would expect to pay. Nice…read moreowners and staff.

Nice family owned feed store. We have bought many of our farms needs from this business and have…read morealways been treated well by the people. Great place to get feed, hay, straw, chicken supplies

We have had a negative experience the last several times we shopped there. The clerk was very rude…read moreand not at all helpful. We starting shopping here because it was close to our home and we wanted to support a local business. We will go back to the feed store in Springfield.

I've been a loyal customer of Maxon Jewelers for more than a decade, and under Rick and Jane's…read moreownership it was always a fantastic place to shop. They consistently delivered exceptional service and were able to source hard-to-find pieces--even models like the Daytona. During my visit this past weekend, however, the experience was completely different. I was surprised (in a good way) to find a consigned watch (AP RO) that matched exactly what I had been shopping for. Unfortunately, the manager had very little information about the watch (ie: original papers, etc). After waiting around for quite a while, I realized he was busy on the computer finalizing another transaction instead of helping me. I eventually left my contact information and walked out. The manager never followed up. Overall, a very disappointing experience. I won't be returning.

My experience with Maxon's was great! I was in a few months prior to Christmas browsing a few small…read morepieces of jewelry and decided not to make the purchase on a dainty ring I loved. Little did I know they take notes and my husband came back a couple months later and purchased the piece for me just before Christmas to surprise me. If you're looking for excellent customer service and a jeweler that actually cares about the special moments in their customer's lives, this is the place.

such friendly people! great service. definitely recommend , bring you mowers here! thank you, dave,…read morefor top-notch service.

First time I've called Springfield mow , I'm very glad I did. They were very explanatory on the…read moreissue, Dave explained it to me and had it back to me very quickly. You can't go wrong with them..... Charlene