This place is Amazing. The staff is caring and good at their job. They know all the residents names…read moreand that of their family too! They go above and beyond to check in. The residents have call buttons and the staff respond promptly when the button is pushed. They have fun activities and are always there in office if needed. It is a beautiful fresh facility and doesn't smell like a hospital. The caregivers are kind and accommodating. I highly recommend living here.

I have worked with this community for many years and have experienced knowable, professional &…read morecaring staff. I would recommend this place for your loved one!

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

Real nursing care is not provided here - missed a gi bleed which is not hard to diagnose - don't…read moreexpect good nursing care at all.

Very poor Management. They belittle the staff and call them names…read moreDo not recommend. There are other places in the Denver Metro area much more kind to their staff.

I wanted to add another plus to The Inn @ Greenwood Village. The staff is very nice and helpful,…read moreand especially working with LISA. Thank you, LISA, for always checking in on me and for the nice conversations. You made my stay very pleasant.

The administration of this facility is horrible. It is my opinion, formed by direct experience,…read morethat the people who run the Inn at Greenwood Village are operating a racket with the sole intention of extracting as much money as possible from the residents and their families. When a resident requires a little extra care, management either kicks them out of the place or starts jacking up the monthly charges. I wish it were possible to give negative stars as a rating; this horrible place would get a minus 20 from me.

My 96 year old dad has been in a beautiful assisted living apartment at Modena since this last…read moreJanuary. He loves the food, the new friends, and all the activities, including an on-site Physical Therapy team. Everyone who's been to Modena knows that it is new and beautiful, but I love his care team. From the wonderful concierges at the front desk, to the incredible caregivers and staff who treat him like their own family, I'm confident that he's in the right place!

Modena Cherry Creek has proven to be an excellent place for my dad! It was a few months before he…read morereally felt comfortable, but the team worked to ensure that he felt supported and happy. He has made a few good friends and loves the food.

My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!

Morningstar at Jordan is a beautiful facility. It is clean and well taken care of. The staff is…read morewarm, kind, and very caring. My father has had wonderful nurses and caregivers. He really enjoys the staff. As his daughter I can also say, the staff is what makes this facility rise above the rest!! This staff bends over backwards to help our father as well as our family!! Thank you so much!!

You always worry about giving up the care of your family to strangers. It cannot he helped. Their…read morehealth, wellness, and daily activities are forever changed, and you have to hope that you haven't chosen a terrible place for their final years. After having experienced two grandparents in the general retirement area, and one of those grandparents later in memory care, I can say with confidence that the family chose well with Morning Star. Yes. There are always difficulties in communication, insurance, billing, and everything else that you might expect from dealing with any sort of business entity at all. This simply comes with the territory. But what makes me happy with how my grandparents lived out their time at Morning Star is the respect, dignity, and help that they got from a great staff. If my grandfather was feeling ill, the staff would bring soup to his room. If he needed help with medicine, there were services to assist in managing his pills. Finally when he died, the staff was helpful to the family in planning for my grandmother. In memory care, my grandmother was taken to every meal, she was brought to the daily activity session, and was never just left in her room to fade away. Her defiance was met with patience, and the staff always let us know about anything she might need (socks, pants, etc.) The last few years of someone's life is an uncomfortable topic. Death is an uncomfortable topic. But I'm so happy that Morning Star made my grandparents last days more bearable. If you have any questions about Morning Star from a family perspective please let me know!

Hilltop Park has been an incredible place to work! I've been to other facilities that are not even…read morehalf this nice. Everyone is smiling, says hello, and seems to care about the residents and love what they do! Great atmosphere, smells clean, the residents are happy. I definitely recommend this facility for not only your loved ones, but also for yourself if you are in the healthcare field!

This community has an incredible team of healthcare professionals. The admissions director,…read moreAngelina was so responsive and so educated on financials and made the whole process seamless. the Director of Nirsing ( I think her name was Marlene) helped make this process so stress free. It's never easy putting above one on a nursing facility. Overall, I am so satisfied with the care my loved one is currently receiving.