If you want friendly, kind service, do not shop at this store. The manager and the sales staff are…read morerude and clueless about customer service. I would not give any stars if that was an option.

The Ross Park Soma has phenomenal customer service! I was greeted right away when I walked in. The…read moresales associates are super friendly and helpful. The store is very clean and organized. Everything was stocked and orderly, making it really easy to shop. I highly recommend this store!

American Eagle Outfitters is a chain store that sells women's and men's clothing and accessories. I…read moreoccasionally shop at this particular location in Ross Park Mall. As I shopped around the store, an employee greeted me. I thought that the selection of women's clothes was decent. I found two articles of clothing, a shirt and a pair of socks, to purchase. The checkout line was long, so I waited for several minutes. The cashier correctly rang up my transaction, and she said thank you and told me to have a great day. At home, I thought that the shirt was large and unshapely and that the socks fit well.

The absolute WORST customer service I have ever experienced (specifically dealt with Libbeth and…read moreMolly M on the Customer Service team). American Eagle has recently changed their return policy (nothing like it used to be), and I was out of the country on my honeymoon in the window when my order was to be returned. I called immediately when I got back from my honeymoon to explain the situation and got the runaround from several Customer Service Representatives that they were "looking into it" and they would get back to me. I never received a phone call back and instead, had to turn to leaving feedback on their app in order for someone to even respond to me via email. That's when I spoke to both Molly and Libbeth (via email), and they let me know that they couldn't find any calls or indication that I spoke to anyone over there. They said several times that they were unwilling to help me return the items and suggested that I go sell the items on Poshmark or Plato's Closet. They also said that they would not escalate the issue to a supervisor because there was no one beyond them that would be able to help. This is so disappointing coming from a loyal customer for the past 10+ years and it seems like they care more about their new "policy", versus working with a customer to try to arrive at a solution. I will certainly be taking my business elsewhere and hope everyone else does the same!

K and J's complete woman is a family operated business designed to help women diagnosed with breast…read morecancer find quality protheses to rebuild their lives. Among those protheses they have wigs which is for anyone with a medical need. Appts are required for a free consultation. Knowing I'm suffering hair loss I went in to talk to both Kristen and Nikki. They took the time to address my concerns and helped me find a wig that would be most flattering on me and matched the color as best they could to my existing color. They told me that I would get a wig kit to go with my selection which would include all the basic necessities in caring for my new wig. It takes about a week to come in from the time they order the wig. Kristen was showing me baseball cap hair extensions which I could use when I did not feel like wearing my new wig. I was definitely interested in that and asked her to order one for me as well. They also sell sleep caps as well as wig caps. Under certain conditions they will accept health insurance. Check with your plan to see if they have this type of coverage. K and J's complete woman has several locations in the Pittsburgh area. The location I visited was in McMurray located in the building that houses Citizen's bank by Donaldson's crossroads. I felt valued as a person and am grateful support their business in any way I can.

I can't begin to tell you how apprehensive and nervous I was to walk into K & J's initially after…read morehaving a mastectomy. I needed fitted for a prosthetic and to purchase a wig due to my upcoming chemotherapy. Kathy and Naomi were so welcoming, kind, compassionate, and definitely set my mind at ease. I have been back many times for their beautiful bras, camisoles, and head coverings. I would highly recommend K & J's Complete Woman!!!

I'm not shopping at Victoria Secret anymore. It's overpriced, for one, but the most important thing…read moreis the sexist owners who refuse to acknowledge women come in all shapes and sizes. I am also not into the undies at Target, so Soma was suggested by a friend. I'm glad I stopped in because I'll definitely be a returning costumer. I bought a handful of boyshorts and all have been super comfy. I like these especially for the summer, so when you're waring a dress, you're not flashing anyone anything but cute underwear! The woman helping me was friendly and helpful. She guided me to the right sizes and told me about the bra fittings. Their bras are pretty pricey, so I may check them out the next time I'm in, but didn't have time for a fitting this time. Happy with the undies and am officially a fan of Soma.

This store is amazing! Wonderful quality bras of all sizes, and the employees were all great. Jen…read morewas fantastic--she sized me and helped me find exactly what I needed, even though we had to try three different sizes. As an added bonus, they were having a sale--I walked out with three everyday bras, a strapless bra, and a new pair of underwear all for about $100. I can't recommend this place enough!