I absolutely love the shoes that I purchased from this company! What I wasn't expecting is a letter…read morefrom the owner saying he thanked me for the purchase and he loves the area that I live in. Customer service and attention to detail like this truly does not exist anymore.

From the owner: Bia Ullman is an ethical fashion destination for Swimwear and Shoes. We are devoted to combating…read morethe trend of fast fashion in offering only small batches of high-quality products, made to last, handmade by local experts, for the fashionable and conscientious consumer.

Ordered a linen jacket on 5/24/2025 was supposed to include a free gift . Waited and waited kept…read morechecking tracking and it was not tracking messaged the store and asked about where my package was and the invoice did not show my gift . The owner said she didn't know if i got the gift her employee can't remember if she packed me one and said sorry not my problem your package is not there . So i wait another week then my package ends up in Puerto Rico ! I live in Florida She was rude then she accused me of trying to scam her because i contacted PayPal and let them know i had not received my jacket i paid 170.00 for finally on 6/12 my jacket arrived . Owner is rude and does not value her customers she never offered me anything for all the issues ! Just a sorry not my problem . Do not recommend shopping there ! She does not value a customer!

Terrible customer service to deny the return of an item that was never worn and still had tags. I…read moreunderstand the receipt states 14 days for returns but a store credit should be offered at least. I tried to return it as soon as I could on the twentieth day. As a long time customer and a wife with a closet full of Lilly clothes, I will go to Belk from now on. I feel like the previous owners would have made an exception.

I returned to the store on Friday, April 10. Associate removed security tag. I went home.read more

Academy is a good sporting goods store, but I would probably emphasize the "Outdoors" part of its…read morename when coming here. I came in to look at some golf equipment, but their selection was quite limited. If you're looking for "outdoors" merchandise like hunting gear, fishing gear, coolers, guns & ammunition, etc. this is a great store. If you're looking for specific gear for a particular sport like basketball, baseball, football, or golf, I'd probably pick another option like Play It Again or Dick's.

If you're thinking of shopping at Buy Buy Baby, especially this location, don't. The railing we…read moreordered for almost $200 (as an accessory to an $900 crib we bought 2 years prior) May 25th to be shipped to our house were delivered to the store on June 18th. No call, no delivery. We were told they called an left a voicemail, which they did not. My husband owns his own company, he answers every call, whether on a ladder, etc. They get answered because it's how he makes his living. We were in the store for 2 hours when we ordered them and they still managed to screw it up. Even if they called, which they didn't, I would think it would be responsible for them call again given it is now July 18th and the railings were still sitting in their store. We had to drive from Charleston to Columbia to figure out what was going on. Thankfully family live here so it wasn't a completely wasted trip, but the purpose was to get our railings. All the manager would say was that they left a voicemail (they didn't) and that he was sorry for the trouble. Mind you, IT WAS SUPPOSED TO BE SHIPPED. I called to ask them what they could for our trouble, given the amount of money we spend there and their inability to process the order correctly. After an hour of dealing with another manager all they offered us was 15% = about $25 and continued to argue that they called ( which they didn't) and that it wasn't a wasted trip because we are seeing family. A call shouldn't have been necessary anyways since IT WAS SUPPOSED TO BE SHIPPED ‍ She was unhelpful and rude and took up an hour of our time by refuted full responsibility. Continued to say "if she knew we were coming" again not acknowledging that IT WAS SUPPOSE TO BE SHIPPED. I declined her $25 and said I would take it up with corporate. After calling corporate on hold for almost 30 minutes with no human interaction at all, I hung up. This store is entirely too expensive to have this level of customer service. I will be calling them again to ensure we get our refund, but dealing with this company for almost 3 hours now is unacceptable. We will not be back.

My husband and I came in today from California to purchase our grand daughter birthday gifts ! From…read morethe moment we walked in we received great service ! We were immediately greeted by keyha with a welcoming smile ! I seen a outfit By the front of the store which I loved and you didn't have our grandchild size and keyha offered to order it for us ! Later on during our visit I let a associate know that the water in the restroom wouldn't turn off and he immediately addressed the issue ! Every associate we encountered offered to help us ! When we Checked out keyha again gave us excellent guest service and I highly recommend this store ! I also wish to add that I truly wish all stores gave this great of service -

I had to bring back two swimsuits that I ordered and since I didn't want to send them back, I…read morebrought them to the store to see if I could exchange them. They did have one of my items, but I got a store credit on the other, which I quickly used online to buy another swimsuit. I rarely shop in this store but do come in from time to time for my kids. I have never had a bad experience here. The staff greets you when you walk in and they are kind and helpful. The store is stocked with a lot of cute, hip (if that word is still used), and fashionable items for the young peeps (lol, ok too far) but it is a nice store. Go check them out and see for yourself.

I have always loved Rue 21 and I still do! They are always having sales and when I went in today…read morethey had a jean sale for buy one get one free!! The employees were also very friendly and nice.

Never expected this from Salty's. Bought a pair of Katin trunks a few weeks ago and the threads are…read morealready coming out of the waistband. Went to the store to return or replace. The salesgirl said the threads coming out "looks really bad." The only relief offered from the store was for me to go through Katin's warranty process.

Great place with super friendly staff. My son was sooooo excited to get his board done today…read more Watching him enjoy the process was priceless. I thought we made her nervous but she hung in there and did a fantastic job.