I got off on the wrong foot with whole facility, but that quickly changed. Management does try to…read morecorrect any situation that they have control of. Sometimes just taking a step back and put yourself in their shoes, and trust people are doing things with best of intentions. Unfortunately for us (meaning everyone, not the staff) human nature sometimes makes us think the worse of people, a mindset that we only can change within ourselves. Friendly staff, no one wants to be in a nursing home, call light response time is just very slow at high volume times.

I recently was hospitalized with a leg infection and needed extended care. The hospital personnel…read moregave me the choice between Manor Care and a Renaissance Suites. Having had a not so good experience at a Renaissance with a relative, I decided to choose Manor Care for my post-hospital care. I am very glad I chose Manor Care as my experience there was very good. From the nurses to the Physical/Occupational Therapy Staff everyone was attentive to my needs. Quite honestly as I was there over Christmas, I thought the staffing would not be as attentive, but I was wrong. There was more than a skeleton staff there the whole weekend and everyone was more than happy to help out. Even the food at this location was excellent. Sure there were some drawbacks but the staff there made sure I was comfortable and they helped me get better while I was there just over a week. If I ever had the need for skilled nursing again or I knew someone else who needed it, I would not hesitate to recommend Manor Care as their service is excellent and am grateful that this place helped me on the road to recovery.

Glad I found Aperion Care in Oak Lawn. From the day my grandmother admitted to the day she passed,…read moreeveryone was so caring and warm. Every staff member went above and beyond to make sure my grandmother was comfortable. I would recommend to anyone seeking placement for their loved ones.

This place is awful, do not trust the photos they are Ai. The facility looks nothing like this. My…read moredad was sent here for rehab, I arrived prior to him and the room they assigned was not ready, there was plastic and duct tape on the windows, they furniture was broken, the bathroom was missing tiles and the sink was covered in rust. The staff left two sandwiches (bread and cheese) on the nightstand, I have no idea how long they had been sitting but I would never have let him eat them. The hallway had old food trays laying on wheelchairs, call lights on for hours. Once my dad arrived I asked for a chair so I could sit by his bedside and I was told they did not have any extra but I would bring my own folding chair when I visit. I then asked for a box of Kleenex and I was told they were out. My father is a fall risk and when I asked for bed rails I was told "All patients have the right to fall, you can speak to the coordinator in the morning, if he falls tonight we will place him in a chair at the nurses station". At one point I needed to go our to my car to get some of his personal belongings and was then locked out, rang the buzzer multiple times and no one ever came to let me in I had to call another family member to come to main entrance and let me back inside. Working in healthcare myself for over 10 years I have visiting multiple facilities and this one is by way one of the worst I have seen. Needless to say, I pulled my father out of there within two hours of his arrival.

I had a wonderful experience at Rush on 95th street in Oak Lawn. Jacob and Julie were so very…read morehelpful. They helped me with my back injury with a tremendous amount of knowledge and guidance throughout all of our therapy sessions. Each time I learned new exercises, I was provided with practical information and techniques for everyday life and for a healthy lifestyle moving forward. They addressed all my concerns and reassured me I would get better and they were right. I appreciate them both along with the front desk staff! They (Pat and Griselda) were also positive and welcoming right from the start. I appreciated their energy also.

Five Stars is Not Enough!…read more The team at Rush Physical Therapy - 4710 W 95th St, Oak Lawn is truly something special. This isn't just a place where you go to get treatment it's a family of men and women whose hearts and passion shine through everything they do. Their goal isn't just to help you heal physically; it's to help you function better in everyday life and return to the things you love with strength and confidence. Every therapist here pushes you but in the right way. They never push you to the point where you dread coming back. Instead, they challenge you in ways that remind you of what you're capable of, and they encourage you every step of the way. They don't just treat the body, they uplift the spirit. From the moment you walk through the doors, you can feel the warmth. There's no attitude, no negativity just kindness, professionalism, and genuine care. The front desk welcomes you like family, and the therapists work together as a close-knit team (family) who clearly care for one another and for every patient who comes in. Today was my last day of therapy, and honestly, leaving felt bittersweet. I'm grateful for the progress I've made, but I'll miss the support, encouragement, and positive energy I felt every time I walked in. I've done plenty of reviews for restaurants and customer service before, but this review is different because this place has made a real impact on my health and my life. If you are in the Oak Lawn area and you need physical therapy whether it's recovering from an injury, surgery, or just needing extra help to get your body right come here. I promise you will not be disappointed. Unless you're someone who can't be pleased no matter what, you will feel the difference here. This is truly a home away from home for healing. With heartfelt gratitude, K. Brown

Staff is very caring and quality of care has improved.building no longer has odors and staff is…read morevery kind and considerate

I have to say hands down there have been major improvements at this facility. The new administrator…read moregave her word in regards to seeing to it that the facility is in the process of improving in so many ways. I must say she is a woman of her word!!! When I had a concern about my family member's care she not only handled the matter immediately, but she followed up with me constantly to update me and even had the other managers give me a report concerning their dealings and any progress with my dad. I already feel guilty about not being able to personally care for him at home but now I can sleep at night because I see the changes and my dad seems to be content.

Care quality is poor. My friend has diabetes and one whole leg. She often has problems getting help…read morewhen she needs it. Make a low-sodium turkey chili, it's good and better for you.

My Grandmother completed surgery Monday, successful. Was transferred to Aliya Healthcare Friday…read moreevening. Was in Aliya through Saturday evening. My mom called Sunday morning at 9am, and couldn't get ahold of my grandmother. We found out 2hrs later she was taken to hospital, and past away. This issue with this facility was that they couldn't account for her activity between 9pm to 7am. No counciltation, no answers, not even a call to inform my grandmother was in distress. Aliya Healthcare, at this time is not the facility for your loved ones who are in critical state of care.

One day and a half... How in the world does someone fall out of a bed from a hard cough??? When…read morethey are on a trach??? And have no strength?? Haven't stood up in in months?? Fingers and toes have not been able to do much?? No explanation... no call nothing?? To this day... no witnesses?? You all wrote!?!?! Read all rehab reviews.

Well all I can say is jekyll and Hyde. During the week it's generally staffed but nights and…read moreweekends can be a nightmare, especially getting maintenance work done, television or especially a working phone. Getting transportation scheduled to doctors appointments was ridiculous when my moms insurance had a benefit to cover and this further delayed her physical therapy. Every damn week getting an EOB for benefits renewel through Medicare but they were the delay. Mom is now getting 1 on 1 care at home and will be getting the appropriate gel shots in her knee as well. She is also eating well being at home. My mother was in 3 different nursing rehabilitation facilities and this was probably the best best experience unfortunately. Even if you do your homework it doesn't guarantee you a good experience. There are some good people that work here as well but when the 3 handicapped spaces are occupied by cars without placard s or plates including able bodied employees it makes your blood boil.

I want to thank the staff for helping me take care of my mother! I appreciate how considerate and…read morecompassionate they are with my mother. I especially like to give a great Thank You to Tamika in HR. That is her role but she goes above and beyond the call of duty. This transition for me and my family has been very difficult. When I walk through the doors she always offers a sense of peace. I am grateful that she assist me with my request and make sure that it is done. I know that nursing homes usually have a hard reputation of challenges but this has been the 1st time I can be thankful for the support especially from Harmony! Thanks to the receptionist, nurses, nurse assistant, social services, nutrition, cleaning staff and top A1 therapy team!!!!!

Staff is very nice to my mom . The place is clean, smells good, nurses are attentive, therapists do…read morea good job.

This facility is a farce. Pictures are not what it is! I was recently placed there. There was no…read moredining room. We were served in our rooms. I had no medication as promised! Group showers! Really? Everything was either broken or rigged! Therapist said he could not help me due to severe pain! What a rat hole! Signed myself out the next day! No followup phone call, nothing! If you love someone do not place them there!Have no idea how they got 4 stars on NWM Palos list of rehabs? No one checks you in or is an advocate for you! Just get out! Go to Christ emergency or call 911. Karen Walsh Retired Special Education Teacher

My mom is a resident here for rehab. The staff at front desk is not friendly. Does not greet you…read morewith a hello, Good Morning, How are you? Came in on Tuesday no staff at front desk. Staff IS NOT FRIENDLY AT ALL..........NOBODY SPEAKS YOU CAN SPEAK TO THEM AND YOU GET NO RESPONSE. How can you provide care for our love ones and you are not a people person. When my mom pushes the button for the staff to assist with water, ice or washroom they say they are coming but never come! Then she has pushed the button again. Nursing is a career where you care for individuals when they are unable to care for themselves. We entrust you with the most important people in us lives. God is watching..............

If only there was a way to leave NO stars I would. This place is horrible the staff is…read moreunprofessional and lazy! They make it seem all roses and rainbows by showing you the first floor only. Until... your family is placed there on the second floor with mismatched furniture, no rails on the beds for the elderly to fall (yes, this happened multiple times). They leave your family sitting in their bodily fluids claiming they are short staffed while the staff has no problem gathering to talk in the hall with each other rather than their job caring for the people there. Both of my grandparents were here and I couldn't wait to get them out of there. If you care for your family DO NOT send them here find ANY other place that will not just take your money and mistreat your family. Do your research people! This place has changed names multiple times just search the address (I won't get into it here). My grandfather has dementia and the night staff tried asking him for cash up front after he was checked in, he fell out of his bed and his bandages were not changed as they should've been. He ended up being sent to a nearby hospital without notifying the family. This place is disappointing and should be shut down.

Our mother was there after a fall that broke her hip. The staff was caring and took care of her…read moreneeds. We did hAve a couple of concerns, at times, contacting the social worker. Overall, a nice place.

This place is a money pit and group therapy at its best minus the use of an actual PT. Have left…read moremessages to no avail too!

Has my therapy here for a few weeks This place is customer…read moreservice driven They make sure to learn your name so when you are coming or going Every staff member greets you or wishing you a great day The therapy room is compact but it gets the job done My therapist Diane and the assistant Mike was a dynamic dream team Thank you all