I came here to get a CT scan done that needed to be urgent and I had no trouble getting a same day…read moreappointment luckily. My doctor called in the morning and after checking with my insurance, I heard from front office by 11 and was scheduled for about 4pm. Terry was quick and efficient with the CT scan and he was very nice. The actual scan took about 2 minutes and then I was on my way. Once I got there and filled out all the paperwork, I only waited about 8 minutes before being called back and I could see there were 2 people ahead of me. The office was clean and it was a good experience here.

Hit & miss. I had a hand XRay & had to wait TWO HOURS for it, bc technician didn't know I was…read morescheduled & when she did, she decided to just let me wait despite my appointment time bc she was upset at the front desk. She was rude to me when I mentioned I was just there for a hand XRay. The XRay itself took 5 minutes. Another time when I took my friend for her appointment, we waited over an hour & the front desk didn't communicate it with us. My friend was in so much back pain & couldn't sit comfortably in waiting room. They were rude when we asked. Then some other times we've gone, things were smooth. Again, hit & miss.

Horrible company, not customer service driven. Driven by money only. Do not offer self-pay…read morediscounts. There are too many other imaging companies willing to work with consumer. There are serious complaints out there to do business with a Low-end imaging company. Check out their horrible reviews.

I have been to Rayus 3 different times over the past couple years…read more Each time they have treated me with so much kindness. Ive heard people on the past says we treat you like we want to be treated" this place does!! Many places it's just words. Not here they do what they say.

I am claustrophobic in this particular facility did not haven't an open MRI but the nurses were so…read moregreat or the radiologist. I should say that she you know call me down and they let me sit up for a little while, and they comforted me throughout the MRA that I had to have with contrast and I'm claustrophobic and got through it due to the radiologist in her assistant

Women deserve better than this…read more I had a routine mammogram at Solis and was later diagnosed with a mass in my right breast. No one called. No one explained. I found out by reading a cold, clinical report in an EMAIL, on my own. Alone. I was also charged $119 for a heart screening called mammo+heart. The results--showing arterial calcifications--were also sent to me in an email with circles on an image showing areas for concern, and still no one called to tell me what it meant OR what to do next. They still haven't. When I showed up today for my scheduled ultrasound, I wasn't even on the books. I was told I owed $428 upfront, and when I asked for help, I was told no one with authority was available. I am a nurse who works in an emergency veterinary ICU. When a patient has a serious finding in a radiograph, ultrasound or specialized test, we call the owner right away!! We explain what it means. We give options. Because EVERY animal deserves dignity and clarity. So why is it that women facing a possible cancer diagnosis are met with silence, disorganization, and complete emotional neglect? This is not just bad service--it's inhumane and unacceptable! To the staff and leadership at Solis: You are dealing with women who are afraid. Who are waiting on life-altering news. This is not the time to go silent. Pick up the phone. Explain the findings. Show empathy. Be better. DO BETTER. To the women reading this: Please know you deserve a facility that will treat you with urgency, clarity, and care. If your experience here mirrors mine, I hope you speak up too. We are not being "too sensitive"--we are asking for basic human decency. I have a biopsy scheduled. I am scared. And I feel abandoned. I will never come back here. And I wouldn't send a single woman I care about here either.

I would give zero stars if I could. They are literally incapable of seeing you within an hour of…read moreyour scheduled appointment. I scheduled for 7:15am, hoping that would mean I would be seen on time. No such luck. They've been open for an hour, and they're already running an hour behind? This is likely because they are double or triple booking appointment slots. They have no respect for their patients.

These guys were ok in the hospital when I was involved in an auto accident, but their billing…read moreprocedures get them a big fat zero!! I was involved in an auto accident on 11/24/18. I just found out that I still have an open invoice with them. I received 2, which were paid by auto insurance, but they never sent me the third invoice. So it wasn't paid. They offered to turn me over to collections immediately, but a supervisor did extend for 30 days, and if insurance doesn't pay (What insurance company pays in 30 days?) I will be turned over for collections. My perfect credit will be ruined because of these jerks. I'll let you know what happens.

Took my 83 yr old daddy in for a couple of X-rays. There is always concern when appointments aren't…read moreavailable. Not this visit!! Roseanne at the front desk was delightful, patient, and extremely kind in dealing w my grumpy dad. She went above and beyond to accommodate us!

The Social Security Disability doctor at Marvell Medical Services referred me to Touchstone for six…read morex-rays of both knees and my left shoulder. Once inside with the one-page intake paperwork filled out, I didn't have long to wait. There were only a few of us waiting anyway. After getting called to the x-ray room, I was finished in a matter of minutes. Guess the staff do this often enough they don't need that much time. I felt very cared for throughout the whole process. I even ran into a former co-worker from Ole Grapevine Cigars. We had a few minutes to catch up on old times. Who knew one could have a great day seeing doctors?! I did! Make Touchstone your go-to for x-rays and other related services.

Friendly staff. We had an X-ray for my son. We arrived 15 minutes prior to the appointment as…read moredirected, and we done 5 minutes before the appointment time, lol.

When I entered, I thought it was going to be like the one at Dallas, that you had to pay for…read moreparking and a lot of security. But when I entered, you didn't have to pay for parking and there was security, but not like secure level like Dallas. I went because one of my family members was sick and I went to visit and judging by the nurses and care it was good. The nurses were nice and polite.

Thank You to all the staff here really appreciate everyone for helping with a very unexpected eventread more

I'm so glad I found this place! I needed to have an ultrasound done for my son, called several…read moreplaces that put me on long holds, required pre-authorizations, and wanted to charge a ton out of pocket, then I called here. This place was truly a blessing, they scheduled us quickly and with zero hassle, and they were very reasonably priced for out of pocket. It was a very clean, and professional environment/experience. Thank you all, we appreciate you

I've been here two times now, 17w and 26w, and both times were absolutely phenomenal. My first…read morevisit was with my SO's parents after I had revealed my big secret-- I'm pregnant. I was terrified, had never seen a doctor, and did not know what to expect. I was an anxious, confused mess. That all I changed when I arrived at my appointment. Makeba has this calming aura around her and she genuinely cares about people, there's no question. The moment she placed the probe on my belly and my baby appeared on that giant screen, I fell in love. I kept asking stupid questions "Are they okay? Are they happy?" while choking back tears and she patiently reassured me of my fluid levels, taking measurements, etc. She didn't need to go above and beyond, but she did because of her caring nature. I went for my second visit at 26w with my SO. We legit drove all the way from Waxahachie, passing MANY ultrasound clinics we could have went to just to go to this one. The machines are far better than other places, and for the lowest price you can find. Seriously, these machines are like the Teslas of ultrasounds. Makeba was incredibly kind and wonderful, that's no surprise. She is seriously talented with that probe. She showed me baby's feet and said "oh look she's kicking!" and I immediately felt kicks. Later that day, I got a notification to my phone and there was a 26 photo album of 4d photos, along with a video of my baby smiling and opening her mouth/eyes. I paid for 4 photos in b&w, you did not need to do all that Makeba you are too kind! I watch that video every single day and smile. My father had heart surgery the day before, and he said that sweet video almost had them wheeling him back in the operating room! lol I'd vote for Makeba for president, just saying.