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    Solid Surface Tops

    1.0 (1 review)
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    Services - Solid Surface Tops

    Countertop installation

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    7 years ago

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    Countertops and More - Collage of custom bathrooms featuring stone countertops, vessel sinks, and elegant finishes.

    Countertops and More

    (16 reviews)

    I would NEVER recommend this company. They lied to us from the beginning. Guaranteed that if we…read morebought marble for our countertops they would not stain. They installed it Feb 11 2025 and we are still dealing with problems. The people they sent over to try to fix it didn't speak english so we couldn't communicate our problems. They DON'T stand behind their word. They said we had too many specialist come out so the case is closed. There is nothing else that can be done. I would give them 0 stars but we didn't have that option. Now we have to hire another company to come to fix it.

    There are many options for countertops out there - use any of them before you choose Countertops…read moreand More. This company is dishonest and has little regard for customer service. The Good, The Bad, and the Ugly The Good - The sales department did a very good job helping me find the right remnant at the right price for my project. They worked within my budget to get me the right countertop for my bathroom project. Be careful though, as this "decreased price" at point of sale resulted in my paying more in the long run. The Bad - This company has no appreciation for customer's time. I had an appointment for a specialist to look at the project and create a template for the countertop. The appointment was for between 10:00 and 12:00. The specialist arrived at 11:58. While that was inside the window, the additional 45 minutes it took him to complete the template was well outside the timeline. The company told me it would take five to seven days to cut the countertop. It took nearly three weeks. The installation appointment was between 1:00 and 3:00. The installation team arrived at 3:23. The Ugly - During installation, the installation team damaged both walls on either side of the countertop. When I highlighted this to the company, they explained that it was considered "fair wear and tear" as part of the contract. When I highlighted the "Limitation and Liability" portion of their contract, which does not address wall damage in any portion, the manager told me that the company would not pay for damages that occurred during installation. They did offer a $100 "inconvenience compensation" payment. When I provided an estimate of $468.67 to fix the wall, the company refused to discuss the matter any further.

    Solid Surface Tops - countertopinstall - Updated May 2026

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