This is the handyman with heart! Tim is detail oriented and works hard to complete your project,…read morejust as if he were working on his own home! I HIGHLY recommend him. I purchased an older house, so repairs/updates can be challenging (nothing is as if it seems, lol!) He continues to come back and work hard to make our house our home! Call Tim but wait until he's finished with ALL my projects. Just kidding! (or am I?) He fixed the issues with my entry door (gaps in gutters, rotted wood door supports and trim) I was told by Lowe's contractor that a storm door could not be installed. Mmm, hmmm, you guessed it. . . Tim can, and did, that! See pictures!

My experience with In Toto Home LLC and Don Al-Bayer was very disappointing. He collected 50%…read moreupfront and then demanded another 20% shortly after, while the work remained incomplete and poorly done. The remodeling was delayed, unfinished, and not done to proper construction standards. My driveway is already falling apart, and all wooden doors on the main floor had to be replaced due to damage and poor workmanship. When I raised concerns, instead of taking responsibility, I was met with abusive, rude, and hostile messages. Don responded with personal insults, false accusations, harassment, and even involved his wife in business matters. I would strongly caution anyone considering hiring this company. Poor workmanship, unfinished work, costly repairs, and extremely unprofessional behavior made this a very stressful experience.

The man is very honest he gave good quality of work and I would rehire him anytime again. He does…read morenot mess around great quality. Thank you for your service.

We do not recommend this company. Employee lacked professionalism and quality work. We had part of…read moreour plaster ceiling replaced due to cracking. First, we were told that the project would take 3 days. When the project started, the employee said he was not given any information about the project. He brought no tools and asked to borrow our hammer, step stool, ladder, and broom. We explained what needed done, expecting some of the ceiling to be replaced. He said he would be in and out in one day. Once he started tearing out the ceiling it was clear that the project was not 1/4 of the ceiling but 1/2. Even then, he explained he used fast drying materials, etc, and would probably by out in 2 days. We prepared for a 4 day project just in case and scheduled cleaners/movers for later in the week. The project took 7 days. He arrived late, up to 2 hours, did not always tell us when he would/wouldn't be there. He would come for an hour, leave for several and then come back for a short time. My wife asked at some point how long he'd be gone because she needed to run to the store. He said he would be back quickly, was running to Wendy's but showed up two hours later. He was not prepared with equipment, and kept referencing another job he was doing down the street. He was put off when my wife asked him to bring his own broom and step stool as it was clear ours would get ruined in the mess. He later told me my wife was "difficult". Totally unprofessional. We were so frustrated by that point, on day 3 we spoke to the owner, who really did not listen to my concerns, just kept repeating that sometimes jobs take longer than expected. On day one he knew the scope of the work, The painting job was horrible. Several times I pointed out how there was paint from the ceiling on our walls (which didn't match) as well as poor coverage of ceiling paint in the corners of the ceiling. Some of it got fixed but then I had to show him again areas that were messy. Having to tell him and his sidekick how to paint correctly is just unacceptable. He later said he thought I was going to touch up the paint. When reinstalling our ceiling fan they could not figure out why it wasn't working. This is a year old fan that the contractor knew worked when they initially took it down. This was also day 5 and the "ceiling fan guy" could not figure out why the ceiling fan wouldn't work after installation. The painting still looked awful which I communicated to them. They tried to find an electrician, even asking me if I knew of someone. The owner explained the project would be delayed until they could find someone to fix the fan. He also asked me if I could go ahead and pay for the project. I said no, I'd pay when the job was completed. Two days later (Sunday) an electrician came and ended up replacing the receiver and remote, using one that did not have the settings our original one had (three speeds for the fan) so we now have a fan that just works on high, with no way to adjust it. Had we known this was the problem and they were going to go out and buy one we would've paid to have one that matched the fan. Now we've had to repurchase a receiver that matches the fan and have it reinstalled. At the end of the job we were not completely satisfied but needed these people out of our house. They did not clean up completely, left spots of paint on the hardwood floors, construction dust on our baseboards, ruined one of the screens in our window, left drips of paint on our walls, left dirty rags and garbage. Honestly, I don't even think the drywall installation on our ceiling looks great. You can clearly see lines where the drywall was installed. We are happy that our issue is "fixed" and we are safe from our ceiling caving in but we are not happy with the cosmetic flaws and the entire process. We will never use this company again.

they were great! ken, brad and deandre! super quick to get…read morethe job done and did an excellent job!!!

Klaus put a new roof and gutters on my house in June. The workers arrived ahead of schedule and…read moreworked late to complete the job. They were professional and cleaned up everything after the work was done. We've had many storms since and there has been no leaks. We did get a few estimates and while they were more expensive, we felt it was worth it for quality materials and work. The salesman was also very professional, honest and friendly.

We had our roof installed in 2020 by this company. They came at once because we had leakage from…read moreour chimney, it's doing it again. They did return my call this morning to advise me there's nothing they could do. They do not have an office that serves us. She suggested calling a local roof company to come inspect it. Are you kidding me? 50 year warranty, huh? Standby your warranty, and products, just because you don't have a local office doesn't mean it cannot be inspected or fixed.They should have a contract with someone.

As a bartender with over 23 years experience in all different settings I am hard to please, and…read morevery particular when it comes to how I want to design and orchestrate hospitality from a bar within my home. From the design phase to the finished product today, it was a little over a month and that was only because I changed my mind multiple times throughout the job, which is extremely annoying for most people. Well not for this guy!!! every curvI threw at him he resolved within minutes. All associated teammates involved in the project, including the electrician, the plumber, and a few others, were very professional efficient, and they cleaned up after themselves. The job is fantastic down to the last detail. I've got five kids who were running at his feet the entire time he was working and he handled it gracefully and safely along the way. He maintains professionalism and he does great efficient work. Definitely will be calling him again for many more projects. See for yourself in the attached photos. It is simple, but it is exactly what we asked for down to the colors, cabinets and functionality. Thank you very much Mike The Handy King

Awesome company, they do great work and are very pleasant and professional. If you need work done…read moreto make your home as beautiful as it should be, give these guys a go!

Hired him for floors. First was told stairs would be done in a day. He came maybe 1-2 hrs over the…read morenext three days and still never finished. Then the day we floored the main part he didn't show up till almost noon. Promised it would be done by 8. Worked until almost 10 and his other worker didn't even show up to help him. Matt left for about an hour to do some other personal stuff that day as well and other issues at other sites. I ended up flooring half the house myself. Then he wasn't able to finish the floors. He wasn't able to haul away the debris. He had other personal things happen and couldn't make it back. The work he did do was good.

They met and exceeded my expectations for the project we ended up adding an additional project…read morewhile they were there. Everything came out better than expected and went smoothly.

I would say that a small child could have painted my house better than they did. It took three…read moremonths of them barely showing up to finish. He kept making excuses that it took three months because I lived far away (an hour) or that I've added work (painting my back porch that's about 4ft by 6ft). He also kept asking for more money through out the job because of some clause that states he can ask for more payment based on percentage of the work done. This lead to me not owing much toward the end and not having anything to withhold from him to get him to do the job. I was swindled. You can see by the photos I uploaded that the work is horrid for a 18.5-20k paint job. It would be horrid for a 5k paint job too. I've tried contacting him to get him to come back because he painted over rotted wood that he was supposed to fix and because of the bad paint job but he keeps putting me off and or not responding- he's always been a bad communicator. If he'd come fix my house I'd give a better rating and remove this one but at this point my house looks like 6 year old painted it unless you're standing thirty feet away. I'd advise that you either go with someone else or hire some one off the streets with zero skill on the cheap - you'd probably get the same results or better and would save several thousand dollars. The photos added aren't one off mistakes. My house looks like that all over. -Paint smudges on other colors -Paint drips - pink drips on white etc -Paint coats too thin -Paint splatters on antique front and back door. -Paint on screen door and screens of windows -Paint splatters on foundation -A gallon of paint found covered by mulch (is that why I had to buy so much extra paint???) -Paint on my roof from spills -Wood areas that were supposed to be fixed that weren't (wouldn't hold this against him if he didn't claim that he'd fix it any wood rot before painting. -Paint drips on light fixtures -Paint spills on decorative rocks and grass (dead grass looking photo is caused by the paint spill) -Paint already cracking in spots due to not removing sagging caulk -Panted over wood rot instead of replacing the wood. Asked that all wood that needed replaced be replaced. -didn't screw all of my down spouts back to the house. -You're supposed to paint over clean surfaces but I have a hard time believing the surface was clean three months after pressure washing. I could go on but I'm sure you all get the point. P.S he texted my personal phone at 11:30 at night after I left my review under his new appearances painting name that he also operates under telling me he won't come fix my house because I left a bad review and said his contract doesn't protect me from poor workmanship anyway (big red flag!). He also said I wasn't patient enough and he was too busy to respond to me - he responded within minutes to my review though with a wall of text so I guess how busy he is is circumstantial. He also justified his workmanship by trying to guilt me since he installed a kiln vent for me for free. I did appreciate this but I didn't ask him to do it for free nor does this negate the poor paint work. He did this to try to tide me over since the paint was taking three months. They are two separate things and one does not justify bad work. I think I paid enough to get better paint results. He also complained that I didn't write a bad review for the roofer he recommended that didn't do a good job - one of his workers fixed some of the poor roof work. I didn't do that because I couldn't find his business name online. Don't have a Justin Kellum do your roofing.... man I need to get better at picking contractors lol. He feels one should remove a bad review BEFORE he fixes the work. That seems backwards to me. He stands by his claim that he did good work but you all can be the judge of that. I'd like for him to fix his work but I doubt that'll ever happen. I'll probably have to talk to a lawyer to see if failing to meet scope of work qualifies as breaking the contract since Michael says my contract doesn't protect me. Probably just screwed

never showed up at the agreed time and location, I waited for thirty minutes, no call, no text, no…read moreshow, will not use them!

Joshua did a fantastic job hanging my wall art. Perfect the first time. He was ontime, workplace…read moreremained clean and great personality, I plan to use this company often for now on. I recommend Twin Birds to anyone looking for a professional from start to finish.