Office staff was not friendly. Very long wait to see a doctor we've never seen and did not know we…read morewere placed with a new doctor. Now, I can't get through the phone or get a return call. I've been trying for days to get through. I'm forced to go elsewhere. Terrible experience

Just had a baby and was wanting to establish care for my child. Called and asked about their…read morevaccine protocol and would they support me giving one vaccine at a time and was told "yes". I have always given my children one vaccine at a time so that I can watch for any adverse reactions. Same concept when you first introduce foods. 1 at a time and monitor for reactions. Anyway.. I went on their website and boy was I blown away by what was written! From their website: " Furthermore, we firmly believe that by not vaccinating your child, you are taking selfish advantage of thousands of others who do vaccinate their children, which decreases the likelihood that a child will contract one of these diseases. We feel such an attitude to be self-centered and unacceptable. Even delaying or "breaking up the vaccines" to give one or two at a time over additional visits goes against expert recommendations, is not supported by any scientific data, can lead to unnecessary delays and errors, and can put your child, other children, and adults at risk for serious illness (or even death). It is therefore against our medical advice as professionals at Monroe Pediatrics." I find this Super judgemental and VERY aggressive. I will NOT bring my child to this pediatric office. And if you are a parent like me that is cautious with what you give your children and care enough to do some research and not just follow the "normal protocol" I would consider going elsewhere as well. Noted this from their website as well: 5. WHAT IF THERE IS A SERIOUS PROBLEM? An allergic reaction could occur after the vaccinated person leaves the clinic. If you see signs of a severe allergic reaction (hives, swelling of the face and throat, difficulty breathing, a fast heartbeat, dizziness, or weakness), call 9-1-1 and get the person to the nearest hospital. For other signs that concern you, call your health care provider. Adverse reactions should be reported to the Vaccine Adverse Event Reporting System (VAERS). Your health care provider will usually file this report, or you can do it yourself. Visit the VAERS website at www.vaers.hhs.gov or call 1-800-822-7967. VAERS is only for reporting reactions, and VAERS staff members do not give medical advice. So again HOW WOULD I KNOW WHICH VACCINE CAUSED THE REACTION IF 6 were given at the same time!!!!!

A woman in a new town can have trouble finding quality medical providers--especially if it's a…read moresmall town in the South. I wanted a progressive doctor who would help me make informed decisions about a course of treatment without giving me a lecture or a sermon. I wanted to feel comfortable, and go to an office where the receptionists were nice (highly uncommon, in my experience). If you're like me, I recommend making the drive to Dr. Plaster's Social Circle office. I would feel okay asking her my weird sex questions. My concerns were never dismissed. She listened to me and considered my personal and financial needs when giving recommendations. I felt comfortable even during my most uncomfortable moments. Chelsea, the resident RN, is probably the nicest person ever. I trusted them to look after my well being in a comprehensive and professional fashion. It is a family clinic, so there is sometimes a lengthy wait to be seen, but she lets each appointment run its course without rush. It's the sort of trade-off you can plan for. The receptionists and nurses are all, uniformly, friendly. It's a warm place.

Worst experience I have ever had! I would never walk back thru their doors nor refer anyone there!…read moreDr Kirkland was cold, non compassionate and rushed thru my appointmen!

We came to see Melissa Smith for our newborns wellness check…read more We were not informed that Melissa wasn't there today until after we showed up. I thought it was odd but thought that maybe she had an emergency. While in the waiting room, I over heard that Melissa only had a few weeks left at this practice, I went to the receptionist to ask for contact info so we could follow Melissa she said "we just ran out" i then became suspicious and found out that she was no longer working with Dr Fields office and they're not letting any of her clients know. They are making it seem like she's just out sick or something not that seems moved on. A Doctors office without integrity is no doctor I would want to see! Everyone there should be ashamed of themselves.

6/13: Called and spoke to one of the appointment girls, to schedule an annual appointment for my…read moreoldest. She also took my prescription refill request for my youngest inhaler and Epi-pen as well. EVERY week since, I've been calling, leaving voicemails for Melissa (the refill person), spoke twice to Aaliyah (her assistant, I'm assuming) and once to the Office Manager who transferred me to Aaliyah. My son's prescriptions have NOT been filled. CVS keep trying to contact them as well, texts received WEEKLY keep stating NO RESPONSE. The insurance company is asking for ALTERNATIVE brands for the refills. I've left that voicemail 2 weeks ago for Melissa, INCLUDING the pre-authorization number she needed to call. I told Aaliyah over the phone one week ago, this SAME info! I called the office yesterday, 7/5 to see if they were open, I was on my way to request a WRITTEN prescription for my son. The appointment girl transferred me to Aaliyah. I repeated myself from what I've already told her about switching the brands a WEEK ago. A week ago, Aaliyah stated she was going to talk to Melissa to correct the prescriptions. Aaliyah says the SAME thing again yesterday! I said, you stated that LAST WEEK, I've been calling here for almost a MONTH! Do I suppose to wait for ANOTHER text from CVS stating you all have not responded or Melissa is going to call me when it's completed?! Aaliyah stated, she will call me herself the next day after she speaks to Melissa. She called me back 7/6, stated Melissa said she will call in the prescriptions that day. I clarified, the NEW BRANDS?! Aaliyah said yes. Today I received a text from 2 different CVS's, one for each prescription. -_- I'm going back to their old pediatrician office in Stone Mountain. It's a COMMUTE but at least I've NEVER had any complaints other than that!

Awful answering system for questions, set up so that you can't speak to anyone in office. There…read moreneeds to be serious oversight in whats happening at the front desk because people are not doing their jobs. Dr Hubbard is too complacent about health and seems unbothered by concerns of parents.

Just moved to the area and this doctor was the only one that would take my kids in a enough time to…read moreget their paperwork for school. I hate to say it but the reviews are true. Very unorganized and none of the staff are attentive or know what's going on. I really wanted this to work but we'll be leaving this practice!

Good doctor. Friendly and thorough. However every time I come here with one of my children I wait…read morelonger than an hour even though I have an appointment. Apparently no one else's time is important.

I don't like this Pediatrician. He gave a drug to my child without checking for risks and I found…read moreout it's something my child is not supposed to have. I later brought this up and he was rude to me. Would not recommend him to anyone.

I could not find a more a wonderful pediatrician. Dr. Doud is so wonderful for both the kids and…read morethe parents who are worrying about them. My son adores him, and is actually excited to go and visit both Dr. Doud and his nurse Ms. Joe. Dr. Doud has gone above and beyond to help me so many times. I would highly recommend him to any parent looking for the perfect doctor for their kiddo.

I cannot tell you how many times I've tried to call and schedule an appointment or refill or to…read morespeak to a nurse only to get disconnected or never receive a return call. The new call system is terrible.

As a first time mom Nurse Practitioner Patty really made me believe in myself and assure me in so…read moremany ways. She helped me not be nervous to ask "silly" questions, educating me on both perspectives on choices to make, and even asked how I personally was doing with this new chapter She helped me seek education from other online sources to help me make choices I was comfortable with as a parent. I actually now travel for my husband's work and we have made flights home to continue care with Lawrenceville Pediatrics. Our baby had a high bilirubin level leaving the hospital. Patty really went above and beyond to ensure we were making the right steps to lower her number. Waiting on the hospital for bloodwork, Patty called numerous times to ensured before she boarded a plane she saw those numbers to make the choice for next step of care. WHAT! Could cry thinking about how much it meant to me with all she did and how much she called me to assure we were going to figure it out. Patty is so loving with our girl and I really do feel so at ease when I can call and get her advice on things. I cannot recommend this staff or Patty enough. So thankful my OBGYN from Athens, GA that recommend this phenomenal care.