I see that you continue this without accuracy and validity of information (owner). I have expressed my views consistantly, unlike you, as you have back petaled your stance, as I correct you. I implore you to provide proof of my actions, and your threats of pursuing action towards me will be met with an embarrassment for you. Employees will work for you , but none will lie for you in court.
You rest on trying to turn this back on me if you like, the truth will come out that you and I never spoke on this matter until this review. The deceitfullness was handled thru your office and personal.
So this is escalating to you THREATING me with action because you do not like my initial and follow up review of your practice. Very professional.i suggest you get yourself together on this one, as I stated early, you got in over your head trying to form some sort of rebuttal to my review, based on very inadequate information.
My hope has been by this review that the local citizens are aware of the unproffesional and deceitful way this was treated..this was also AFTER a negotiated rate had been paid in full.
You office manager Renee, took said payment said thank you and it was over. Shame of my party for not getting a receipt from a reputable company after proving them with an appropriate bank draft. Then to be blindsided 4 months later by this same...." reputable " business.
Thank you for assisting my review, it has gone a long way in substantiating my points.
It is not my intent to drag this out online, but I hate liars. I understand you trying to stand up for the business when you get a bad review, but this is not helping you one bit. No one wants to think, after reading this, that they will encounter similar issues.
I am available as I live here in Dacula, to discuss this with you personally, something that has not happened yet as you so stated. I would like to see this discussion cease. I have addressed my concern adequately, truthfully and consistently in this.
Your copy and paste is to try and keep your information straight because you really do not know. So I am to believe that Renee and two others lied to my party when they accepted a negotiated rate, which was MORE than State Farm paid from the accident. Your staff talked to State Farm multiple times and was told the same thing..that the average fee for the same service was 30 percent less than the bill presented. You were paid 15 % more as YOU agreed to..then you tell me Renee informed the paying party that the amount she was standing there paying was not enough....you..are falsely mistaken..you owe Renee an apology. The amount paid was agreed on by you and 2 others. Then MONTHS later with no warning , knowledge , mail, phone call ..you decietfully file a collection claim. As I said....its a shame a receipt for a bank draft was not asked for, it was not deemed to be needed. That's a reputable business process ? People that know us..know that these statements are bogus. You are scrambling to protect yourself from bad publicity. Good luck to you..we stand knowing who is more truthful.
I am quite certain..I have made my case and point on here and Facebook.
Your inconsistency in knowledge and facts have greatly helped my cause to provide my opinion of the business.
Please note, to read my entire comments, as I do not cut and paste from previous. I can remember the truth..so typing it again from knowing, substantiates consistent knowledge of the facts.
You change yours with every rebuttal...as I continue to correct your statements and knowledge...or rather ,, lack of.
It's all about Character (owner) you have shown me that you lack it....of course...that's my opinion.
This is my review, but also the view of the party involved. As I said before, we have lived here 25 years, we are known in the community, I am quite sure that we will not be considered the people you have described in your rebuttal, so your attempt to turn this to make you look innocent is a failed attempt. Anyone reading this can see that you have discredited yourself. read more