A lot of the snakes were soaking indicating they most likely have mites. wouldn't recommend buying…read morea snake from here. very dirty with very dirty people and very dirty language.

Amazing store and amazing people! It's like my second home haha! Seriously they are very…read moreknowledgeable and helpful on many different things and they have a great variety!

Excellent care for our newly acquired King Charles rehome. The clinic "squeezed" us in as we are…read moretraveling through. Very thorough examination and appropriate treatment for allergies. Thank you for your care.

Dr Seymour is the most caring and gentle bet i I have dealt with. We have been with him for over 20…read moreyears.

My dog always looks great when I pick her up!! All about the dog is a very good place ! They take…read moregentle care of your animals!! The staff and groomers are so friendly!

It's amazing, always go there to get your dog groomed all those people they're saying, bad things,…read moreyou just cause they don't take care of the dog, not their fault, my grandma works there

Fantastic area for doggy daycare, friendly staff, loved that the groomer was attentive and kind!…read moreThere is also a self service dog wash that I love!

They attempted to charge me a late fee, even though I had told them in advance that I was stuck in…read moretraffic due to an accident and lane closure, and I got there only four minutes late even with those circumstances. There was also this whole misunderstanding where I thought this was a no kennel place, but when I tried to explain myself, they were rude and unprofessional to me, constantly interrupting me and calling me "kid." They charged me for some fee I'm unsure of since they didn't give me a receipt nor asked me if I wanted one. They rushed through my dog's appointment in under 30 minutes and he has uneven spots on him.

I have been using Bmt West for over 20 years. Dr. Seymour shows he cares about your animal. There…read moreis always a solution & I leave feeling good about the health of my pet. My Family.

What a wonderful clinic the staff are very caring very informative. I rescued a dog who was very…read moreshut down and they were very gentle and kind with him and the vet. Dr. Seymour is very experienced and very personable very professional highly recommend Beaumont West clinic.

This has been my go-to veterinarian for a LONG time. Dr. Read always takes care of my Carly. He is…read morefriendly, honest, and patient. The same goes across the board for his entire staff. They never leave me waiting long and Carly is always happy to see them. They are her family too! The prices are decent and they even have a way to get your medicine shipped to you! How convenient!

I NEVER thought I would be writing this type of review, but here we are. The first problem I ran…read moreinto was lack of communication. I've been dealing with this vet since I was in middle school, I am now in my late twenties; I've NEVER had any problems previously... so for me to get to the point of having to relocate my fur baby to a different veterinarian, is HIGHLY disappointing. My contact information has been the same - I would get reminder emails all the time. At some point the emails stopped, but I took it as my baby wasn't due for any shots. After a while, the length of time became concerning so I contacted the office. I find out she's overdue for shots; they have my email, never attempted to contact. I gave them my new phone number the last time my baby had shots... they never updated the number. An easy fix though, so I didn't make an issue of it. When I got her in for her appointment, I let the young lady at the front desk know about my fur baby having frequent loose bowel movements & vomiting. We still cannot go to the back with the vet to see what's going on, so I had to trust that my message was properly relayed. When my baby was returned to me, it was said everything was fine, whatever "everything" is. They also sent her some medicine mixed with water for her to take. (Quick side note - my baby has been 6 pounds for YEARS; that is her final adult weight, she has been that weight for EVERY visit since about 2017). After giving it some time, I STILL seen that my baby was feeble, as well as still having consistent loose bowel movements AND vomiting; so I called & left a voicemail on last Friday. It is now Monday (2|13) & I hadn't heard anything back. I took it upon myself to call on my lunch break. The lady I spoke with, gave me one hell of an experience. When I expressed to her what happened & how my baby is STILL sick, she tells me that when the vet took a fecal sample, she didn't have diarrhea... since when does diarrhea momentarily stopping, mean it doesn't exist? I also asked her, what my baby weighed her last visit, since everything is "fine"? She gets quiet, then lowly says "5.3 pounds"... so I proceed to tell her how "my baby has NEVER weighed under 6 pounds, & you would think the fact that her weight has dropped, would be some type of cause for concern" her response to me is "ma'am that's not even 1 pound"... so what?! Every problem starts small. I've given ALL these symptoms, on top of you all seeing the drop in her weight, and still nobody is concerned? During this conversation, she constantly called my baby a "he", if you have my information pulled up from the system, you see my baby is a female, why do you keep referring to her as a "he"? So when I finally told her my dog is a "she" she goes on to say "she, he, YOUR DOG, didn't have diarrhea when the doctor took a sample". I've never spoken to someone sooo insensitive like this before in my life! I've been coming here for YEARS, I have a STRONG emotional attachment to my baby; so for her to HEAR the frustration & hurt in my voice, AND disregard my concerns about my baby's health when I put my money & trust for my baby's life into this business, is ABSURD. You'd think that once all other options have been cancelled out, they'd run further tests or do further examining if I'm telling them she's WEAK, if I'm telling them I can feel her bones, if I'm telling them she's throwing up & has diarrhea. Who thinks that since a dog isn't throwing up or having diarrhea in the moment, that everything is fine if they've consistently been sick? I am DISGUSTED with the lack of sympathy from the staff at this establishment. I will NEVER bring my baby back here ever again! I pray they didn't miss anything detrimental that'll put my baby's life at risk.

They will not see your pet (even if already established) if you have an emergency and don't have an…read moreappointment. Run, don't walk, to a vet that will do the right thing!

We have been taking our dogs and cats to Dr. Crenshaw since 1997 and have always had good…read moreexperiences there. Dr Crenshaw and his staff have always been kind to our animals and to us. We will be taking our fur babies to him until we get too old to get there! Becky, Roy and Pamela Wyatt

I saw the negative reviews after leaving my dog for the night and got a little nervous, however my…read moreexperience was very pleasant from the start. I called first to ask about some alarming symptoms my dog was having and got an upfront, quick response. The technicians' speech remained calm every time they spoke which was reassuring. Doctor Flowers was very attentive and took good care of my baby. I hope I never have to take my dog to the emergency clinic again, but if I do, we will be going to SETAEC.

This review is only in regards to the technician I spoke with. I have no experience with the…read moreveterinarians, and cannot comment on their services or professionalism. To make a long story short, if you plan to be seen at this clinic, be sure to show up in a chipper mood. After waiting over 30 minutes to be triaged (totally okay with me as I understand there are always animals with greater needs than mine), I was met by a technician who wAs a bully, verbally abusive, and literally told me that because I was being "rude" that my dog would "have to wait a lot longer". Mind you, my dog had been attacked and had multiple lacerations to her neck. He was looking at my dog laying down in the back of my SUV while telling me that I have a bad attitude and that he was putting her at the bottom of the list. Behind a dog that had an inflamed eye. This is NOT how triage works. The fact that this technician, Jason, punished my pet because I didn't feel the need to coddle his emotional instability is absolutely ridiculous. Nobody comes to the ER vet having a good day. I can handle him being rude to me, but punishing my injured family member out of spite is poor ethical practice among many other things. Please know that if I was a man, he would have NEVER spoken to me this way. I'm a 32 year old female, and was alone and scared. Apparently my tone was not to his liking. Included is a picture of what another practice did to help my dog. Just to clarify that this was more than a small wound. Yes, I had to leave and find somewhere else because he left me outside after looking at my dog. He went in and put her chart away to punish me. He did all of this while we were alone in the parking lot. I have never in my life had a grown man condescend me and speak to me this way. I'm an RN and deal with rude patients daily, but this doesn't change the fact that I am there to help them. If I behaved in the manner he did, I would lose my license and be fired. It's abuse. Plain and simple. Against me and my animal. Also, check out their other yelp page. They have two! The other also has similar bad experience.