Schedule a 90 massage for 12, got a call from staff at 1112 asking if I can come at 1130, I said…read morefine, when I came they say they have to cut my massage to 60min, I obliged. The staff say they would refund me for the extra 30 min. My masseuse is very inexperienced, she often forgets to do things, her movements are unnecessary thereby creating noise as she moved around, her massage are not replicate from left to right, her pressure points are very uneven, it felt like she is very inexperienced, I was reluctant to tip her at all. The establishment is a noise trap, any time someone open the front door (with it insane door bell) or talk the next room over, I can hear everything, ruining the whole relaxing experience. EDIT: Tina reached out to me to explain the situation with her staff, I have upgrade from 2 to 3 star after talking to her, although I understand her situation however it does not change my experience at the establishment, should I visit the shop again and receive better treatment, I will make sure to update the change.

If I could leave zero stars, I would. Booked a DEEP TISSUE massage as a birthday gift for my mom…read more She homeschools my 2 younger siblings, she is with them 24/7, and she doesn't usually get a break. This was supposed to be a relaxing hour for her. I booked her massage with Tina because she had great reviews! First, Tina rescheduled the time of my mom's massage the day of without calling first to confirm that the time worked for her. When my mom called to see if she could reschedule for a different week instead, she didn't answer and texted back saying they actually could take her at the original time she was scheduled. As frustrating as that was, my mom still went to the appointment where she was brought back and informed THEN that she was scheduled with a different masseuse rather than being notified when they texted her. A simple explanation that they could take my mom at her original scheduled time but with a different masseuse would have sufficed. Still, my mom stayed and got a massage from this male masseuse that she didn't get the name of, otherwise I would tell you to avoid him at all costs if you do decide to come here. Although she was scheduled for a DEEP TISSUE massage, my mom described the pressure of the massage equivalent to my six year old sister giving her a massage. Massages are supposed to be quiet and relaxing, and this masseuse spoke the ENTIRE TIME and spoke with his hands, so her massage in total was probably 30 minutes. I paid $90 for a relaxing deep tissue massage, and my mom received a 30-minute back rub. And instead of using a massage oil, they used a thick dollar-tree feeling lotion. My mom said the best part of it all was the warm towel he brought out to wipe the lotion off her. Already, this whole experience has been HORRIBLE, but then my mom comes out to Tina ringing up a regular she apparently kicked my mom's appointment for. When my mom goes up to the counter to check out, Tina tells her the appointment was already paid for (by me) but that a tip wasn't left. I by no means was going to tip someone before they did their job, let alone would I have wanted my mom to tip after such a terrible experience. My mom is uncomfortable with confrontation and after Tina pushed by mentioning no tip was left 4 different times, my mom explained she didn't have cash for a tip. Tina jumped to say they could use her credit card for her to leave a tip. To say im appalled at the lack of professionalism by this establishment is an understatement. Quite honestly, I would want a refund because it was that much of a waste of time and money. Please, if you're looking to get a massage, go ANYWHERE else.

We had great massages here! We were skeptical because of the previous reviews, but we experienced a…read more relaxing setting and and the soak were great. I would recommend this place.

Absolutely a waste, it was not a good massage at all. The lady basically pushed on my back and then…read morethey argued about a 5.00 tip and said it needed to be 20%. Don't waste your time, trust me!

Song is the best!! Literally deep tissue massage was amazing…read more I have been going to this location for a few years. I will always ask for "SONG" His hands never stopped for an hour. And, $59 is a great deal. Other places want 90 and a tip of %20. This place rules. I can actually close my hands all the way today. Slept very wll last night.

I love that they take walk in appointments and they're available most of time apparently because it…read moreseems like they have a lot of workers. I don't like the fact that they don't ask any questions about your preferences so make sure you mention important details like pain, type of pressure, etc. I came for a relaxing massage and I had to ask three time to please go softer lol by the third time he laughed at me. Kind of uncomfortable moment. Lady in the front desk is super nice but unfortunately didn't understand what we were saying so it was hard to communicate. I'd give it another try if I'm in the area though. They have good deals.

I starting seeing Kristen for muscle tension and pain. She has been just what my back and shoulders…read moreneeded, professional, caring, and very capable!

I'm Deborah and my extended family members from Maryland, Elsie and Sandra treated me with a…read moretwo-hour deep massage in memory of my mother, who transitioned recently. When I tell you it was needed, I was extremely pleased. I was so tight all over my body. Kristen's hands magically released those tight areas in my body. It was good to feel normal in my body again. I've had massages in numerous places such as Destin Florida, Maryland, Virginia, Paris, Argentina and the list goes on. Kristen has been the best. She's also caring with a wonderful personality. Her rating really exceeds 5 stars. My plans are to make an appointment today and get on a routine schedule. I think we need to take care of our bodies so if you need to relax and have a good sleep, I highly recommend Kristen.

Now at nice new location Milton. Sonya gives a wonderful massage and really listens to client and…read moreworks on areas needed. My body gets stressed and sore from hard yard work then I go to Sonya for a massage and her therapy really helps releive some of the pain. Thank you. Highly recommend her loving working hands.

Absolutely the best therapeutic massage you can ask for…read more Fair warning, this is not who you go to for a relaxing, spa day massage. This is deep tissue, hard-core, fix what ails you stuff. 10/10

So, I used to enjoy coming in here to feel rejuvenated but this recent visit had me a bit bothered…read more Mind you this review is coming from a Licensed Massage Therapist.... this place really gets the knots out however the following things are what I have noticed that I didn't particularly care for. -Please make sure your therapist aren't driving an elbow into a clients spinous process(spine) It's painful and causes damage not healing. -When a client states what, they want respect that do not try to upgrade them to a combo or when they say no while face down on the table you haggle and harass them and try to negotiate time and upgrades (I over heard this with the person and therapist beside me) People come to get worked on not to deal with being harassed. -If you are offering a combo where two therapist on working on a client at the same time actually do so.. -People get worked on to help with muscles and relax so keep the talking amongst therapist down to a minimum it's ridiculous when you cannot enjoy a massage because the constant talking(you have music playing, therapist shouldn't be carrying on with each other to where the music cannot be heard) There was far too much talking literally there wasn't one minute of my 60 min session of silence where the therapist weren't talking to each other. -be mindful that you aren't driving the tip of an elbow where the kidneys are on a client (you could cause so internal bleeding) Fix these issues and your business will probably gain more clientele. If not that's fine because me and my fellow LMT will be more than willing to create a better environment! :-)

I paid $69 for a 1 hour massage for back and feet. I went in at 5:40 pm and they was done at 6:07…read morepm. I told them I paid for a 1 hour massage and that it had not been 1 hour and they said it was. very disappointed and will never return back there again.

Dawn has simple massage shop setup in downtown Pensacola. I decided that I needed a massage one…read moreafternoon, and she was able to accommodate me on very short notice. As someone who doesn't get regular massages, I was a little worried about pain - but she was able to tailor her approach to the fact that I don't have massage very often. Overall, it was a great experience!

Knowledgeable and skilled massage therapist plus she may include extras in your session like…read morearomatherapy and reflexology. And if you want to look and feel like an Olympian, there is cupping. Thank you for a fabulous session.

I have come in for two different services with Mahala. We connected right away. She is nurturing…read moreand intuitive to your needs and truly listens. The first services was for QHHT. I am a practitioner of QHHT, as well, and Mahala facilitates the session truthfully to Dolores and Julia Cannon's teachings. This is important to know for those looking for a true QHHT session. The integration has been unfolding so well over the past six months since my session. With that wonderful experience I wanted to come in for a natural facial. I make all of my own skincare from the products in my kitchen, thus I was very excited to discover Mahala is an esthetician who designed a whole facial with natural products from the kitchen making them so gentle and safe for your skin. I also had a body scrub, wrap and massage. She includes beautiful sound healing in the session. I left glowing inside and out. I highly recommend Mahala's services. I look forward to returning for more!

The service was terrible. I was asked to pay $80 for a hour before receiving the massage. After…read moreexplaining how weird that process was the owner allowed me to get the massage. Unfortunately, the therapist kept a thick towel on my back the entire time and barely rubbed my muscles. The whole experience was one I never experienced before.

It was affordable and they did the best job!! They got every muscle and it was very relaxing!!…read more10/10 experience