Go here to get a massage! I never had a massage before I went to this place. The people were very…read morefriendly and knew what they were doing. I highly recommend this place to anyone who's looking for a place to get a massage. They are very good at scheduling you an appointment and getting you in ASAP. I called Friday afternoon to schedule an appointment, and they booked me an appointment literally within several hours on that same Friday night. How much better customer service can you ask for? Try this place out.

Easy to give 12th ave a 5 star review! Vicky, Michelle, Geri, and Samantha all paid close attention…read moreto areas we asked to focus on and even found the spots we didn't even know needed attention! Highly recommend this wonderful group of massage therapists that created a cozy and super inviting environment. The entire place was perfectly clean and I would come back again any day.

Schedule a 90 massage for 12, got a call from staff at 1112 asking if I can come at 1130, I said…read morefine, when I came they say they have to cut my massage to 60min, I obliged. The staff say they would refund me for the extra 30 min. My masseuse is very inexperienced, she often forgets to do things, her movements are unnecessary thereby creating noise as she moved around, her massage are not replicate from left to right, her pressure points are very uneven, it felt like she is very inexperienced, I was reluctant to tip her at all. The establishment is a noise trap, any time someone open the front door (with it insane door bell) or talk the next room over, I can hear everything, ruining the whole relaxing experience. EDIT: Tina reached out to me to explain the situation with her staff, I have upgrade from 2 to 3 star after talking to her, although I understand her situation however it does not change my experience at the establishment, should I visit the shop again and receive better treatment, I will make sure to update the change.

If I could leave zero stars, I would. Booked a DEEP TISSUE massage as a birthday gift for my mom…read more She homeschools my 2 younger siblings, she is with them 24/7, and she doesn't usually get a break. This was supposed to be a relaxing hour for her. I booked her massage with Tina because she had great reviews! First, Tina rescheduled the time of my mom's massage the day of without calling first to confirm that the time worked for her. When my mom called to see if she could reschedule for a different week instead, she didn't answer and texted back saying they actually could take her at the original time she was scheduled. As frustrating as that was, my mom still went to the appointment where she was brought back and informed THEN that she was scheduled with a different masseuse rather than being notified when they texted her. A simple explanation that they could take my mom at her original scheduled time but with a different masseuse would have sufficed. Still, my mom stayed and got a massage from this male masseuse that she didn't get the name of, otherwise I would tell you to avoid him at all costs if you do decide to come here. Although she was scheduled for a DEEP TISSUE massage, my mom described the pressure of the massage equivalent to my six year old sister giving her a massage. Massages are supposed to be quiet and relaxing, and this masseuse spoke the ENTIRE TIME and spoke with his hands, so her massage in total was probably 30 minutes. I paid $90 for a relaxing deep tissue massage, and my mom received a 30-minute back rub. And instead of using a massage oil, they used a thick dollar-tree feeling lotion. My mom said the best part of it all was the warm towel he brought out to wipe the lotion off her. Already, this whole experience has been HORRIBLE, but then my mom comes out to Tina ringing up a regular she apparently kicked my mom's appointment for. When my mom goes up to the counter to check out, Tina tells her the appointment was already paid for (by me) but that a tip wasn't left. I by no means was going to tip someone before they did their job, let alone would I have wanted my mom to tip after such a terrible experience. My mom is uncomfortable with confrontation and after Tina pushed by mentioning no tip was left 4 different times, my mom explained she didn't have cash for a tip. Tina jumped to say they could use her credit card for her to leave a tip. To say im appalled at the lack of professionalism by this establishment is an understatement. Quite honestly, I would want a refund because it was that much of a waste of time and money. Please, if you're looking to get a massage, go ANYWHERE else.

Gabrielle is Amazing!! I've been struggling with my skin barrier and having my skin feel really…read morecongested, but after just one deep pore facial, it feels so much better!! I feel so much better more confident with the direction i'm going to fix my skin. I definitely recommend!!

I was given a birthday gift card from my best friend. I was so excited because having a massage is…read moreabsolutely like heaven to me. When you first walk in, it's so beautifully set up. They checked me in right away. The rooms were perfectly lit - not too bright yet not too dim. The music was soft and at the perfect level. My massage therapist gave me different options as far as the type of massage. I stated as long as it's not a deep tissue massage. I had that once & for three days - I was in so much pain that it felt like I'd been in a car accident. So, knowing that he chose a shiatsu massage. I stated I tend to carry my stress between my shoulders and neck. Plus I'm so ticklish everywhere else! Having told him this, he began my amazing massage. It was the best gift that I could possibly received. When my massage was over - I secretly wanted to move in! I plan to give my best friend a massage there as well. Please try Escape Wellness Spa as you will walk away with out a care in the world and so relaxed!

Long day, stiff and sore, decided to stop in. Good: Upon…read moreentry I was immediately greeted by two women. I was taken back to a dim room where soft music was playing. I paid for an hour and was left to change. Cindy was professional, and did a good job adjusting pressure when needed. She suggested some advanced relaxation techniques also. No nagging for a tip afterwards, which was very appreciated! Bad: I needed to prompt Cindy to work some muscle groups that I thought would have been obvious, but she was very accommodating with whatever asked. Not perfect, but overall a very good experience!

I really needed a massage and found this place on the way to another stop and decided to give it a…read moretry. I'm sorry to have to leave a not so happy review. I came in and it seemed the place was empty. The lights were all off, but a friendly young lady came out to greet me right away. There was a strong language barrier as she quickly led me to a room in the back. A few minutes into my massage, the phone rang and she left the room to go answer it. I don't realize it at the time, but when she came back in, she brought the phone with her which rang again and I could hear an older male voice stating he had just called. She told him again she needed about 20 minutes. I was wondering "20 minutes?", I just got on the table! Then a man came into the business and she left me again to go talk to an older man in the lobby. Apparently there was another therapist in the building that I didn't realize was in there with us. I'm going to guess he went to the back as I didn't see him when I came out about 10 minutes later. I definitely didn't get my moneys worth and definitely did not received my whole hours of massage after all of the interruptions. I would not go back for other reasons as well as I didn't feel comfortable.

Great experience. I'd recommend Ela she was great getting the areas that bugged me most and was…read morereally polite.

I enjoyed myself thoroughly. I had never experienced hot stones before and what a pleasure…read more The massage was very decent, the facility appeared clean, Jenny (?) was fun/ny. I did leave quite happy! Altho do expect they will try, as all do, to get more tip than whatever you offer.

Not sure what's up with the bad reviews here? I just had my massage and it was awesome! It seems…read morelike there's a new owner now and they're changing their name to popular massage. The massage was really great! I came in really sore and tired. The masseuse was able to massage the knots out of my body and also gave my body some stretching. This isn't your typical Swedish or deep tissue massage at your massage envy place. I believe she had some asian massage techniques going on so be sure you know what you're getting into! There's more info in regards to the asian style massage in their website. I will definitely stop by here when and if I'm around Pensacola!

Angela just beat me up! I needed it so bad. My shoulders, delts, traps and lats were tore up. She…read morefocused on any point that I pointed out. Definitely coming back for another!

I don't know much about massage but if you need one, Megan's a great therapist to go to. I like to…read morerun and exercise and I want to keep it up as long as I can. As I've aged, my body has gotten sore in different places. I basically tell Megan how my body is feeling, she listens, gives me advice and then she gives a great massage. I wasn't a regular client of any massage place but I am now.

Megan is one of a kind! Pleasant. Professional. Precise. Massages are indeed deep tissue and even…read morebetter described as sports massage. High quality. Effective. Megan herself is kind and entertaining too! Worth the money for athletes and weight lifters who have muscle that needs to be healed and released. I'm very happy with Megan and have been her regular client for over a year now--sometimes even twice a week when I need it!

I starting seeing Kristen for muscle tension and pain. She has been just what my back and shoulders…read moreneeded, professional, caring, and very capable!

I'm Deborah and my extended family members from Maryland, Elsie and Sandra treated me with a…read moretwo-hour deep massage in memory of my mother, who transitioned recently. When I tell you it was needed, I was extremely pleased. I was so tight all over my body. Kristen's hands magically released those tight areas in my body. It was good to feel normal in my body again. I've had massages in numerous places such as Destin Florida, Maryland, Virginia, Paris, Argentina and the list goes on. Kristen has been the best. She's also caring with a wonderful personality. Her rating really exceeds 5 stars. My plans are to make an appointment today and get on a routine schedule. I think we need to take care of our bodies so if you need to relax and have a good sleep, I highly recommend Kristen.