They were rude. 50 minutes after my appointment they finally tried to sit me at a table after starting two people that got there way after I did. The lady didn't even apologize or say anything when I told her I didn't have time and made the appointment at 10:30 for a reason: they did a pedicure on my mom and didn't even massage her legs. The lady dug deep into the side of her toe and it's now hurting her and looking like it could be infected. And didn't paint all the way to the bottom of her toe nails. The man that did my nieces nails was nice and apologized for the wait when he started her. And the man at the front apologized when we checked out. read more

Solar Nails & Spa - The lady didn't even paint all the way down on her big toes - Day Spas Near Me - Stephenville, Texas

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Like other reviews left on Lily's Solar Nails & Spa, the customer service is very lack luster. The manicurist was asked many times to change the nails to look like the sample photo. Ignored and basically told "this is what you get", to a mother who had already spent over 3 hours at the salon and like most mothers, has priorities she must get back to after what was suppose to be a day of pampering...the best they can do is ask for more of her time after the fact or "cut" her nails off (That is how the Manager/owner Lily stated it) to produce a refund. When you want a refund she exclaimed, you return product. Nice Lily... Let's cause some more physical pain to the customer after the facts. I recommend walking the F out this B*TCH if you ever experience Lily's so called customer service. Just like another review, 0 stars is what this place deserves! The last photo is the sample, the first two are the results....you tell me what you think!?! read more

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I took my wife to find a place in Stephenville to get her nails done. Based on a recommendation from a waitress where we were having lunch, we drove over to Solar and asked for Lily. We were greeted very professionally, offered something to drink, my wife was treated like a queen and came out looking fantastic. Her nails have never been better! We are going back again and again. My wife, Ruth Buzzi, highly recommend this place! read more

This place is ok, the service is average. I won't say they're friendly, but I don't blame them. The customers don't seem friendly either... the outside looks kind of ghetto, but once you walk in it's actually really nice. With massage chairs a chandelier and tvs to watch. Many colors to choose from. I got the deluxe mint pedi with my mom. The older lady hurt me here and there when cutting my cuticles, but she took care of me otherwise. A better massage would've been awesome. My mom got a mani as well and it was good, but the pedicure was the wrong color. Sadly she didn't say anything to me until we left, so it couldn't be corrected. We came here because a different nail place was too busy for some reason. read more

Don't go here for a wax, they double dip into the wax. When I spoke up and told the technician how unsanitary that was how she needs to use a different stick each time, she told me that she only uses one per person..... that's my point. You basically put someone's vagina on my face. read more

If I could give a 0 I would. I went here asking for a simple design, even had a reference picture. It was almond shaped with a French tip and one small heart on the ring finger. Came out with a lot shorter nails than anticipated, thick French tip for the nail size and barley a refund. read more

Solar Nails & Spa - This is what I asked for but in purple and picked my color. Thought it was a simple cute design - Day Spas Near Me - Stephenville, Texas

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They cut my nails and toes super short. Like the lady WENT TO TOWN on my big toes. Ouch. Also my polish didn't stay on. They overused the electric file on my finger nails. As I type they are breaking. The only thing that was good was when she knew how to get the dead skin off my heels with the cheese grater. Heels are smooth now. Thanks. read more

Well, positives first. There wasn't anyone in there so I was able to get my nails done about an hour before closing. I decided to go to this salon after I got off work late and my usual salon was closed. I really wanted to get my nails done for prom. At the beginning I was quoted 30$ after my student discount (spoiler, it ended up costing 45$ after the discount.) I then went and sat down. I had healthy long natural nails I had been growing for months for prom. I told my nail technician that I'd like to keep them as long as possible but put into an almond shape. She told me she wouldn't do the almond shape because it would be bad for my nails. I didn't want to argue so i agree and I told her she could do whatever she thought best just as long as they weren't square. That was a mistake because (even though I had repeated the "not square" multiple times) there must have been some language barrier and she thought I wanted square nails. And when I said to keep them as long as possible, she thought I wanted them to be as short as possible? So at the end I had cubed nails below the end of my finger. I tried to explain to her that I really didn't want cubed nails. She did try to fix them but by that point they were basically nubs. She did do her best to fix them I guess- So I showed her the picture of the nails I wanted (long, almond shaped, she had seen the picture before) and she did an okay job replicating the desire. I had it done in gel. In the past, because of the texture of my nails, gel manicures usually last one and a half to two months. I'm willing to pay the extra money at the salon because I don't have to worry about my nails for so long. When I was talking to my technician she agreed and said it should last about a month. Day of the prom, three days later, my manicure was already cracking. My technician had pushed my cuticles a full inch from my finger so I had cuticle growth a long ways away from my nails (I couldn't just pluck it either, it kept growing back.) under the manicure, my natural nails were cracked, brittle, and splitting on the sides (something that has fixed itself nearly a month later.) Most of all, the gel work that I had paid an extra fifteen dollars for than I was quoted was already chipped and ruined. My natural nails that I had left untouched for months were extremely short, cracked all over the bed, and cut in such perverse ways that they were growing at weird angles. On the fourth day I contacted the salon. I sent them pictures of my cuticles, the gel manicure, and several areas were small bits of dirt, a hair, and other debris had actually been set into my manicure when it was cured. I explained to them the up charge and how my technician had done two of the things I had explicitly told her not to and even if there was some language issue I literally showed her pictures. My technician said she had been doing nails in the US for nearly 23 years. I would figure she would be able to comprehend instructions to some degree at that point. In the end, the salon wouldn't give me any refunds or fix the manicure because their policy was that any cracking after three days was natural and they weren't responsible for it. I explained that the technician had told me that the manicure should last for about a month, but they said that isn't true and that gel manicures only last three days. I showed them pictures of my gel manicures from other salons and now they were still intact after two months (there was significant growth so it was obvious) and they told me to go back to those salons and I would not be receiving any assistance. As a college student who is very frugal, the 45$ was actually a big investment to me and I hoped at the bare minimum they would fix their mistakes and fix the manicure they ruined. This isn't even counting the rude comments from my technician (asking me who drove me there because I looked ten and someone must have brought me and later telling me long nails don't look good on a girl my age.) As Stephenville is mainly a college town, I don't understand how someone who often works with college students could be used to talking to students like that. Do note, this happened a month ago at the end of June and I didn't have the ability to review them then. Still very dissatisfied and it is single-handedly the worst experience I've had with any business in my entire life. It honestly felt like it was out of a movie. read more

Unprofessional atmosphere! Went here with my sister. We entered and waited to be greeted. Three other people came behind us. They greeted two of them and got them set up and then they got my sister and I. Never once apologized. Just sat us down. Then we sat and waited until our water got cold. My sister got her service and more people came and no one ever came to do mine. Right when my sister was to fin it they then decided to get mine started and I declined because I had to go. Then they started yelling at each other in their language because I no longer wanted my service. Just unprofessional and rude experience. read more

I always get amazing service with Kathy she is awesome and Mom is the best in town for a pedicure!! I will always be back!