Excellent group. Caring and treat everyone with respect and expertise. The comment by the person…read moresaid he was out of network and thought insurance would pay. he is in error. Out of network only will pay if it is in a hospital and an emergency and no one else takes the insurance. If you have out of network benefits insurance might pay for something but generally It is NOT for outpt at all. The practice would not get paid anything even for X-rays etc. so don't trash doctors unless you really know the story please

They are not in my network however the law provides for something called an out of network…read moreexemption whereby an insurance company permits someone from seeing an out of network provider and they would get paid the same. This scumbag place has a "policy" that doesn't allow them to do it . Not law. Not regulation... POLICY... meaning they just simply don't care enough about patients to do some extra paperwork. Glad they have the policy ..prevents me from seeing doctors that care more about paperwork than their patients

Don't go here. The NP/doctor was very rude and asked maybe two questions before deciding I was…read morefine. Despite that, somehow enough care was allegedly provided to bill my insurance $400.00. I immediately questioned this bill and was met with the endless loop of automated emails and phone responses. When I tried calling this location directly, I kept being sent to an automated menu and told no one was available to take my call. This place is SKETCHY. Also, if possible try and pay your co-pay with cash, as they'll just charge your card on file for failure to pay their obviously inflated medical bill. SMH!!!!!!!!!!

Quality of care was tremendous. The PA Grace was soooo kind and patient with my elderly father…read more Truly impressed and grateful. The gentleman who took vitals was also very kind. Thank you for taking such thoughtful care of us.

Friendly staff. Clean. Convenient…read more This location is conveniently located in Kendall Park. Staff is friendly and experienced . This location has an X- RAY room. I hope you find this helpful. Thank you for reading.

Terrible Experience at NJ365 Urgent Care…read more I took my elderly parent to NJ365 Urgent Care and had a miserable experience due to a fragmented assessment process. Good patient care requires a holistic view, but the doctor here only focused on one piece at a time. This poor process management was evident when they were later forced to change their initial notes after we provided more details. As someone who understands effective process flow, the doctor should have first determined how the condition developed, and then assessed how the patient was feeling. The whole approach felt disjointed and lacked the comprehensive care we expect. I would NEVER recommend NJ365 Urgent Care. If you're nearby, note there is another Urgent Care around the corner.

I like coming to Dr. Castro's. The benefit of a smaller and private practice is a significantly…read moreless waiting time than other places. He's very thorough about his diagnoses. He offers all options for prescriptions, and tells you his personal preference, but you can give him your input. On your visit, he'll go over your previous visits and address any outstanding issues. He's also very nice, and that is important!

Dr. Deora has been our primary physician for years. She is thorough, kind, answers questions,…read moregives wonderful advice or suggestions, and I have NEVER felt rushed. I highly recommend her for anyone needing a primary care physician. The ladies at the front desk have always been kind and efficient. A big thank you to the whole office.

Dr. Deora is a wonderful, insightful, attentive and caring doctor! My entire family goes to her…read morefor check ups and whenever we have any medical needs. She is very supportive, understanding. Her physicals are very thorough and they take your blood work right on the spot, no need to go to a lab. The only problem is the waiting time to see the doctor is quite long. Each time I have an appointment I end up waiting 40 minutes on an average.

The nurses are friendly and the doctors are excellent worry their care. I went there for a…read more stomach ache and they got me the right medicine for it.

I think the care was on point, the NP was excellent and very compassionate. However, they have no…read morerespect for their patients' time. We showed up on time for a 12:00 appointment only to be told that they were running behind and that there was a one hour wait. That one hour wait turned into 2 hours. There was only 1 NP working by herself and she was doing the best she could under the circumstances.They seemed to take patients in the order that they arrived so an appointment seemed pointless. Urgent care is no place for appointments...sort of like making an appointment for the ER

Pleasant staff, newly renovated office and rooms. Nurses and doctors are all attentive to my kids…read morebut my only concern is that when I bring my kids in for a sick appointment the doctor will only address what we came in for. If I ask a question about something else I've been told very vague info, nothing helpful and end up having to call or bring my kids back in.

l've never felt more out of place at a practice, I brought my newborn son to this practice for his…read morephysical we were a few minutes late due to traffic, after calling multiple times to advise that I was going to be a few minutes late no one picked up the phone when I get to the office the lady in the front said there was no availability. We spoke to the manager at the office, and she even mentioned that doctor boddi didn't even want to see my son. However, when another lady came late the same time as I did they accepted her and not me. Discrimination & Favoritism at its best. Never stepping foot here again and you shouldn't either. I've never been more disappointed

Wow, I was so impressed with Mercer Internal Medicine and Dr. Abdalla! I called in the middle of…read morecold and flu hysteria as a new patient, keeping my fingers crossed that they'd take me either today or tomorrow. Luckily, they were able to fit me in today (though Dr. Abdalla did say I got very lucky there because I guess that's not the norm). The front desk staff were pleasant, kind, and helpful and I only waited about 5 minutes after filling out my paperwork. The nurse who took me back was great. She was very nice and actually told me my information, rather than just writing it on the chart without saying anything (I hate when they do that). I waited maybe 5-10 minutes in the room before Dr. Abdalla came in. I loved her!! She had an excellent bedside manner. She was everything I would want a doctor to be. Warm, kind, interested, knowledgeable, thorough, and not in a rush. She actually apologized for talking too much as she was explaining some of the possible causes for my symptoms. In case you missed that, let me repeat it -- she was APOLOGIZING for taking her time and addressing my concerns! She asked me a lot of questions about the illness I went in for and also spent time going over a few other things that I had checked off on my paperwork as general complaints (which I was not expecting her to even look at today). SUCH a breath of fresh air after my last experience with another doctor at another practice. Dr. Abdalla was the exact opposite of the doctor who rushed me in and out of her office, didn't listen to my complaints, and made me feel bad for bringing up problems I was having. I am soooo excited to have found a great doctor in my area who I feel really comfortable with!