Do not go to Milan Laser -- extremely expensive with little to no results…read more I went into this process with realistic expectations. I understood laser hair removal isn't truly "permanent," but I expected a significant reduction in hair growth. Unfortunately, that has not been my experience at all. From the beginning, there were red flags. I initially signed up on a payment plan and later tried to pay it off early, but was told I couldn't. Instead, my account was transferred, and I had to continue payments through Milan. That lack of flexibility was frustrating. During that same process, a representative tried to upsell me to a full-body package for "less than $1,000 more," only to later say that price didn't actually apply to me. That made me question the pricing structure and transparency, especially knowing others are clearly paying less. Before starting treatment, I specifically raised concerns about whether my hair type would respond well to laser. I was reassured that if the nurses determined it wouldn't be effective, I could either switch treatment areas or receive a refund. Based on that, I moved forward. Fast forward 17 months of consistent treatments every 5 weeks--and I've seen little to no improvement. My facial hair has had virtually zero reduction, and my leg hair growth is still significant enough that I have to maintain a strict 5-week schedule just to manage it. That is not the outcome I was promised. To get a second opinion, I visited a dermatologist. They confirmed that after this amount of time, I should have seen significantly more hair reduction. In fact, they noted no visible improvement on my face at all. On top of that, scheduling appointments is incredibly difficult. You have to book months in advance due to limited staffing. Recently, I had an appointment scheduled for March 27, only to be told last minute that no nurse would be available. The next option they gave me was 4 weeks later--which doesn't work when treatments are supposed to follow a consistent cycle. Because of their booking issues, I already had another appointment scheduled 5 weeks out, so this just created more disruption. Overall, this experience has been frustrating, expensive, and disappointing. I have followed every guideline and stayed consistent with treatments, yet have not seen the results that were promised. I would not recommend Milan Laser to anyone and am actively seeking a refund.

I showed up for my first appointment to discover that it was closed. They did send a text the day…read morebefore, but it was from an unknown 833 number so i did not pay attention to it (assumed it was junk like the other 800 texts). But there was no other follow-up to confirm i was aware that they had no provider available and needed to reschedule. As other reviews have said, scheduling is difficult. I don't have flexibility during the work week, and appointments on the weekend are limited. I paid in January and will have to wait till March now for my first treatment (and pray that a provider remains available). I was very excited to try this but for the amount of money spent, it needs to be easier to schedule and communication needs to be better.

i was ushered back at the exact time of my appointment. The room was clean and bright. Chekisha was…read morepersonable, professional and quick.

**Extremely disappointed with LaserAway's lack of response and customer service.**…read more I had an account opened using my personal information for a service I did not purchase. I contacted LaserAway after being directed to their team by the collection agency handling the account and provided documentation explaining that this was fraudulent. What is especially concerning is that the date of birth associated with the patient/account was **not my date of birth**. I asked LaserAway a very straightforward question: **What identification was verified when this service was purchased, and how did my personal information become associated with this account?** I sent **multiple emails requesting an investigation and a written response**, including asking how the patient's identity was verified, what identification was provided, and what steps LaserAway was taking to address the issue. Other than contact from the provider, I received **no meaningful response from LaserAway**. I had to file a police report and disputes with the credit bureaus and collection agency to address the situation, and the fraudulent account negatively affected my credit and caused significant stress. For a company handling customers' personal and financial information, I find the lack of communication extremely disappointing. I expected LaserAway to take an identity/fraud complaint seriously and provide basic answers about how my information became attached to an account that was not mine. **I would strongly encourage LaserAway to improve its process for handling identity theft and fraudulent accounts, as well as its communication with customers who are trying to resolve these issues.**

Best waxing franchise, ever. Period, point blank. Before I moved to Atlanta I tried a 2 or 3…read moredifferent wax studios, some that are big names, some that were local. They did their job but when I first visited a Sweet Peach studio in Atlanta, I knew I had been missing out on an even better experience. I have visited this Virginia Highlands location once before, but actually thought that I was booking at their Vinings location. Oops! Halfway through my drive I realized that I was going to a totally different place, lol. (The team was so nice, they assured me that if I was at the wrong location, they would have worked it out for me) Parking in this neighborhood can feel a little risky as there are 'no parking' signs all over, it's hard to know what to believe. I called ahead just to confirm if I could park on the street without issue during my afternoon visit and was reassured. Spoiler alert: My car was safe in its original spot with no ticket in sight. The vibes at each Sweet Peach are the same, adorable and covered in peaches! Peach rugs, walls in peachy tones, adorable peachy butts, etc etc. Once you walk into a Sweet Peach, you'll never forget how they look lol. Another fun trait of each Sweet Peach? Sex and The City plays on each tv. LOVE. Definitely easy to get through a waxing/sugaring appointment as you see Carrie embarrassing herself once again for Big's attention. The team at this location (and honestly, every locaton) is SO nice. They were patient, incredibly helpful and just sweethearts. Tammy was my wax tech on my last visit and she did an amazing job. Quick, efficient and we had a nice little chat. They really hire some great employees here - from the front desk to the waxers. Truly my favorite waxing studio!

Back again for year 2 and still a wonderful experience. I literally waited to get my Brazilian…read moreuntil I was in town. Staff is kind and QUICK. I saw Dianna today and she was lovely. I felt totally comfortable in her care and she did a great job.

Flew into town and went to google to find a good Brazilian wax and I kept seeing this particular…read moreplace. There was another place I booked and I called and the individual I spoke to was not friendly so on the ride there I called Brazilian wax by andreia and spoke with someone so friendly and asked if they take walk ins and she said they indeed do. I canceled the other place and changed my uber route to there. I literally had my luggage with me so I was a little embarrassed but I needed this done immediately lol. I came in and it was the cutest decor upon entrance and everyone was friendly. I was greeted by Rose and she was nice. She looked and said " I'll do your stomach", um they don't do that in St. Louis at all. She also knew I shaved and mentioned the reason and what happens when you shave. I told her it was a life or death reason I shaved( out the country and no where to get waxed ). Rose was nice and sweet and fast. I was in and out and I appreciated that most out of everything. I felt comfortable. If I'm ever in Georgia I will return.

I'm new to Atlanta and have been in need of a new waxer but was hesitant to pull the trigger on a…read morenew person. I read some great reviews about Erika and the reviews were true. She was warm, welcoming, polite and professional. She also was very fast and my wax was not nearly as painful as I thought it would be after going with a wax for a few months. I'll be back in 4 weeks.

It had been months since I had my eyebrows waxed since the last person to do them made them…read moreincredibly thin. So needless to say I was a little apprehensive about trying a new place but I'm glad I did. I was in the area but I called ahead to see if they could accept a walk in and thankfully they took me immediately. The receptionist and my esthetician were super accommodating. And I was thoroughly impressed with how my eyebrows came out - clean, but still full like I like them. Not to mention, the waxing was super gentle so I barely felt anything. Loved it and will be back.

Burned the skin around my eyes at the eye brow waxing appointment. Do not recommend Shayla. Please,…read moreread the explanation below. I was a walk in so I do have to say they were very kind and accommodating and were able to fit an eye brow wax for me in their schedule and I hardly waited 10 min. Unfortunately, after the wax, my skin over my eyes was burning more than usual but I thought it would go away as it usually does. In about an hour it didn't get better and today I woke up with these red spots and my skin really hurts. I'm not allergic to anything and my skin is not extra sensitive and I've been waxing my eye brows for many years and it's the first time this happens to me.

I absolutely love this wax place. I have been going to Ericka for about a year and some change now…read more She literally taught me so much there was to know about my melanin skin and why i wasn't getting my results i wanted elsewhere else in Atlanta. Since Ive come to her my ingrown hairs have reduced and my scars ( from shaving or picking at my skin) are starting to look a lot better. I feel 10x better in a bikini now! Love me Some Ericka. Queens you definitely visit her !!!

The front door is locked and the receptionist has to ring you in, I love the extra security. I've…read moreseen strange men trying to get past receptionists at other similar businesses before and that extra step is appreciated. I booked online for a full leg wax and the receptionist and waxer were both really great! It's just the type of wax used that wasn't a great experience and made me realize why it was so cheap at $50. The strip wax they use is really tough on the skin and much more painful than hard wax. Any waxer/salon using this method is a red flag for me and I can't recommend this place for that reason.

Maya was my wax specialist and she is such a sweetheart! I had a full Brazilian and a full arm wax…read moreand overall I love the wax her technique was painless and she was super efficient as well as very professional and just an overall great human being! I definitely will be back and she is my fav! The studio was very clean and the products that they offer are well priced and effective. They also have a wax program meaning if you come for X number of services you'll get one free and they also offer you a free scrub sample to see if you like it or not and I honestly really like it for a post wax care. I would say if you are in the market for a new wax studio definitely give this place a try!

Suzan is absolutely the best for all your waxing needs! She is professional, friendly, and has a…read moreway of making you feel completely at ease throughout the appointment. The space is very clean, welcoming, and has a friendly ambiance that adds to the overall experience. One thing to note is that parking at this location is limited, so be sure to give yourself a little extra time before your appointment to find a spot. Overall, I highly recommend Suzan for anyone looking for excellent service and a comfortable waxing experience.

I will always recommend this location when someone asks me about spa services. I have been coming…read morehere for 3 years now, specifically to see Nicole for my facials. She is super amazing! Even outside of her, the staff is always professional and kind. Roxana is the best for massages! If you are close to this specific location come here! Even if you aren't, take the drive!

Awesome experience! Celebrated my daughter's sweet sixteen in Atlanta by treating her to a…read morenurturing facial. She loved it! My massage was no short of amazing! Super friendly staff. Thanks for making my baby girl's day special. She is literally glowing.

Love it here. They never do too much. They always have great deals. No high pressure sales tactics,…read morejust great service.

I get dysport about every 4 months with Susan and i wont go to anyone else for my injections. She…read moreknows i like to be conservative and she listens every time i go. Thank you. I wont go anywhere else. Prices and soecials are great and everyone there is both professional and warm.

Lorena, was amazing. She takes her time and makes you feel comfortable. Definitely recommend her.read more

Angela was AMAZING. I just moved to atl from Miami and was going to European wax center. I wanted…read moreto stop going to the chain and visit a more personal shop. Bella's was just that. I called in for a same day appointment on a Saturday and there was no hesitation. Angela took her time and made sure everything looked PERFECT. I immediately booked my next appointment. Glad to have found my go-to spot now. Great environment and great team!