Car was hit while parked. I had many difficultys getting the insurance company to focus. Once it…read morewas in Steve's hands at Thomas, all was smooth. Car repaired within the time frame and the repair work was spot on. I recommend this shop for body repairs!!!

I always have the most amazing experience at Thomas auto collision! The owner is so friendly,…read morehelpful, and honest! His mechanics go above and beyond! They are always willing to take care of small projects, not necessarily always big ones! I highly recommend this business! Family owned, local! I love coming here because I always know I'm going to leave highly satisfied! Thank you for being a great business in our community!

I had Coleman and Sons do an axle on my BMW a couple months back. the bellow broke open a few weeks…read moreago and when I tried to take it back to get it warrantied I was essentially told to kick rocks, Ed stated that it failed due to my car being lowered. When I asked why the 3 other older axles have yet to fail, his excuse was that the aftermarket axle he installed was of significantly worse quality than the OEM ones I have installed on the other corners and if I wanted an OEM one I should've asked. A sorry and greedy excuse to not do the right thing, $500 for an axle that only lasted 3 months.. I wouldn't recommend this place to anyone.

I've had repairs done a couple of times here, including service on both cars within the past week…read more We've always had prompt, courteous service and repairs done right at a reasonable price. I'm a very satisfied customer.

I just got transferred for work out to Davison area just recently and had to look for a new shop to…read moredo work on my work vehicle. After asking a few coworkers where they go I tried here. And I and so pleased they have a customer for life. I called and ask about 1 main thing I was looking at getting work done on and I briefly mentioned something else that I had a question about and they went above and beyond to get my other issue resolved as well. And with a great central location it makes it nice and easy to get here to get work done. You will enjoy their friendly and knowledgeable staff that has been a step above other shops I've been to in the past.

These guys are the worst business I have ever used. They are highly over priced. Porky who works…read morethe front desk and answers the phone will lie to your face and on the phone over and over when you get mad mad he will threaten you. They get your car in there and hold it hostage and play parking lot roulette telling you that they are waiting for parts for days. Don't trust them they are scamming you and cheating you out of your hard earned money while telling you how busy they are, but you go there they have 2 lifts working and everyone is standing around. Not good people. Morally or ethically.

Jordan, took care if my problem with easy. Fast and friendly service seems to be the norm! Great…read moreJob!

Doug and Rodney helped me to quickly get back on the road after a flat. The team did an amazing job…read moreand went above and beyond.

I had a friend take her Chevy Malibu a Chevy dealership in the Royal Oak area said we needed struts…read moreand links.. We asked Northern Auto (on Woodward in RO) to take a look and confirm the needed repairs and they said Yep! you need to get it done PLUS shocks, fuel injection cleaning (yea ok;)for the cost of $1,900 What a deal, how could i pass that up?!?!. Well, something seemed off lol. Took it to Kearsley Auto in Flint (raised there) and Nick said she didn't need ANY of those things and walked out with what NEEDED to done at $280!!!! They are the absolute best!!! :)

DO NOT GO TO KEARSLEY AUTO FOR REPAIRS!! I am not one to…read morepublicly bash businesses as I am truthfully such an understanding and laid back individual but I truly feel I was taken advantage of and it is not sitting right by me especially because I chose to use this business because it was a locally owned place. Most of you that know me know that I hate confrontation and will do everything to avoid it however I don't want someone else to get absolutely ripped off. So September of 2022 my timing chain needed to be replaced and it cost $1500.00 - I took a loan out through my bank to pay this off and my last payment will be next month. My timing Chain has gone out again, the first week of August I called the shop and asked them how long they warranty their repairs and I was told 12 months and that I could bring it in to be evaluated. They had my car for over a week to tell me it was my fuel pump. And that it was going to cost me upwards of $800 to replace it. I told them to just take care of it... they call me the same day and said they don't think the fuel pump will fix it completely as it might actually be the timing chain (like I stated) - I said okay can't you fix it then since it's warranted? The technician said "well because the equinoxes have oil problems it will most likely be denied" So I took my car to a certified master mechanic who did my fuel pump and the part was only $160!! You take the cover of my engine off and the fuel pump is right there - I was told they basically tried to rip me off to charge me $800 for a 10minute job is insane. And then it was confirmed by that mechanic that it is 100% my timing chain and that they should cover it since it hasn't been a year yet. I called Kearlsey Auto and spoke to the owner Steve Fuhr about honoring the warranty for the work done and he is absolutely refusing to even send it in to be done. He is telling me if I want him to send it in to get approved I have to pay the invoice fee and then told me it's going to get denied regardless!! I understand these shops have to make money and I understand that it's a bigger job but do not put something under warranty if you can't honor it. I'm feeling absolutely defeated right now. * OH AND MIND YOU they knew my car had a problem with burning oil because when they fixed it last September they and I quote said "these vehicles are know for burning oil you'll just unfortunately have to get more oil changes than normal" and they still chose to warranty it*

Howard, in the service dept. His desk is on the very end of the service department. Sorry don't…read morehave his last name. Very helpful and showed me everything on the computer of what was going on with my Jeep! Explained the issue very thoroughly. He and the expert mechanic worked well together. Didn't get the mechanics name. But I'm sure if you see Howard, he will do what he can to get him on your vehicle. The mechanic found the issue with my vehicle when no one else could, he did an excellent diagnostic. And an awesome job on putting it back together after the tear down. Each time I've gone to Al Serra regarding my Jeep, they've never let me down. Oh, did I mention there's two Howard's. As I stated, My service man Howard, sits at the very end, near the exit garage door. Hope you have a pleasant experience as I.

Please don't make the mistake of doing business with this dealership! We worked with Milosch before…read moreSerra took over this dealership. Serra is a completely different dealership with no concern for you or your vehicle. We worked directly with the Serra Disservice Manager, Chris B. Chris was the most unprofessional person I have ever worked with. Chris has no concern for the customer & terrible communication during the entire process. We took our vehicle to Serra to have service performed & without doing any diagnostic work on the vehicle Serra Service tried to get a new engine from our Max-Care Warranty, rather than to perform the engine repair. With our vehicle having the Max Care Warranty, Serra Service assumed they could make additional money off the warranty group by replacing the entire engine on our vehicle. By doing this, Serra Service triggered a buyout from Max-Care which cancelled our warranty coverage & left us with a vehicle that still needs repaired & they charged us over $1000 for this disservice. Please do not make the same mistake that we made & take your vehicle to Serra Disservice!

Great quality, service, people. They put the customer first and do the job right and price it fair.read more

This place has great pricing and the people that work there must enjoy it because we are always…read moretreated great. I have only bought parts there, but my father had his 5th wheel worked on several times and he was always pleased with the service and pricing.

I've always heard from neighbors how awesome this business is but today proved it. I needed an…read moreemergency tire repair and although the shop was completely swamped, they squeezed me in and fixed it on the spot. His exact words were "I can't turn you away." He then wouldn't accept any money for helping me out either. This is one of those businesses that have earned and deserve our business. I can't speak highly enough about them.

Took my truck in for a wheel bearing hub assembly. He also put in some swaybar links and now won't…read moreanswer the phone after my truck has more noises than when I took it in.