On a recent trip to Melbourne, I purchased my second suit (within 12 months of the first) from Soho.
I bought a second pair of trousers with the suit so the total cost was approximately $950.
The sales assistant insisted that he arrange for the alterations to be done to the trousers and jacket, before sending the suit to me interstate.
On receiving the suit, I realised that only the hems on the trousers had been adjusted but not the waists!
Rather than send them back to Melbourne, I had them done myself at a cost of $60.
No apology from Soho.
Then on the first day of wearing the second pair of trousers, approximately 12cm of the stitching down the side of the leg became undone!
I sent the trousers (at my cost) back to Melbourne for them to be repaired.
Again no apology from Soho.
Soho did send me a crappy (Made in China) tie as compensation.
Not great form the "high end fashion label" it proclaims to be. Will be my last suit from there. read more