I've seen Dr. Nayak personally twice in the past year. She is perfectly fine at what she does and I…read morecan say that I'm always in and back home in under 60 minutes. (I live nearby, so that helps.) I never wait more than 15 minutes past my appointment time to see her and she is fast and efficient. I'd say in and out in under 2 minutes for simple scripts to 5 minutes for routine exams. I rate her at a 5. What I don't like is that when you call the number posted and no one answers after a set number of rings you are instantly connected to her personal answering service. This isn't made clear unfortunately until the call has connected. Most places if you call and there's no answer you either get a machine listing further directions for you to take or it just disconnects. But because it connects you to her service line then you have to deal with snarky reps who answer the phone and treat you like a bother and a moron because you've been connected to them and not by your own choice. After I explained to the operator that I did not call this line but was connected by the number for the office automatically, she still only repeated that they reopen tomorrow at 10:30a and this is an emergency line. She was completely unprofessional and cold. The thing is Dr. Nayak tells us that if we have any questions, concerns or need anything that we should not hesitate to call the office number to speak with her. I don't normally take her up on it but I needed to this time because of a pharmacy mishap. And the very first time that I call her line as a patient, I get connected to someone who very obviously is in the wrong field and does not know the first rule of customer service -- especially when working in the medical branch of customer service. This has left a bad taste in my mouth and while I am fully confident and comfortable being under Dr. Nayak's care, I can say that this experience with her answering service is definitely making me want to find a new doctor that is more easily reachable and has a kinder person answering their service line.

PLEASE DO NOT COME HERE. I honestly have no idea how or why she has such glowing reviews on here…read more.. she's honestly horrible, for a number of reasons. My experience there was borderline traumatic First off, I had to wait 1 hour for her to finally show up. No apologies for being late and making me wait or anything. The office is very run down, which is ok... except when you step to the back, there's absolutely no privacy. There's still other patients in the hall, and the assistant starts asking questions about my health out loud. Then you are lead to one room that actually has a door and looks like it's half storage half room for patients. Without a smock or anything, the assistant just tells you to take off your clothes and leave. She also walked in to me naked without knocking 2 mins after she had left. Absolutely no decency. Dr Nayak herself kept prying me about where I work, etc - and it smelled like she was trying to gauge how much money I make.. she used the sonogram machine and didn't even put plastic over the machine or any sort of cleaning. Red alarm immediately. I was told that I had to come back IN PERSON to receive my test results..... she doesn't do phone calls or email. And, as others have said in these reviews, even if you just come back to have your test results, she charges you. The place is cash only, and the receipts they give are these written ad-hoc receipts that do not comply with IRS protocol. So when I was working with my health insurance to get a reimbursement on my copay, I needed a more legitimate receipt. I could never reach Dr Nayak and had to talk to front desk instead. She told me Dr Nayak had refused to give me another receipt and I would need to come IN PERSON and make an appointment.... that's right.... make an appointment to get a legitimate receipt. Then don't even get me started with the front desk woman, who told me "under the table" that there's a health issue on my file and I'll need to see Nayak, that there was something concerning on my test results. I ended up going to another gynecologist and had them request the test results from Nayak. In the end, there was absolutely nothing wrong. when I called Natalia office again, the front desk woman lied and said she didn't know what I was talking about, that she never said anything was wrong

While there are some positive reviews from years ago, I wanted to share a recent experience. My…read morejourney with this office has finally come to an end, and I hope this review helps other patients make informed decisions. Perhaps it may also encourage the practice to evaluate areas for improvement. In November 2025, I called to schedule an appointment. Since the provider only sees patients at this location one day per week, my first available appointment was not until January 2026. During that visit, testing was completed, a consultation was provided, and pricing was reviewed. A significant portion of the treatment was paid out of pocket upfront. However, I was specifically advised by the office that certain related services would be covered in full by my insurance, which played a role in my decision to proceed. From the beginning, scheduling was extremely difficult. Appointments were hard to obtain, wait times were often two hours or more, and appointments were occasionally canceled at the last minute, requiring even more waiting. This was especially frustrating because payment had already been collected, yet the treatment itself had not been completed. After multiple attempts to address the delays, I finally received a call from the provider's office and was scheduled within a week. As a result, although my initial consultation took place in early January, the treatment was not completed until early March. A few weeks later, I received a bill for services that I had been assured would be covered by insurance. I made several attempts to speak with both the billing manager and the office manager, but the charges were not adjusted. I was informed that my insurance had not paid the amount expected and that I was responsible for the remaining balance. The office then offered a three-installment payment plan, which I accepted. After making my first payment, I received an updated statement that included a $25 late fee. When I contacted billing and requested a copy of the policy explaining why a late fee was being assessed while I was actively enrolled in a payment plan offered by the office, no policy could be provided. Instead, I was told that if I paid the balance in full, the late fee would be waived. At that point, I paid the remaining balance simply to put the matter behind me. My concerns are not about the medical care itself, but rather the scheduling delays, excessive wait times, last-minute cancellations, inaccurate financial expectations, and billing practices. Unfortunately, the overall experience was frustrating and disappointing.

This location is quite spacious compared to the Forest Hills office. I went to Forest Hills for the…read moreduration of my pregnancy and came here for my postpartum appointment. I have to say I wish I had stuck to my original plan to use this office. No steps, spacious waiting area on both sides, nice sized medical rooms and the staff is lovely. This was my last baby, but I would say if you're looking for an OB practice, this is it right here! Medical providers are quite competent and some are very warm in their rapport with you. I was delivered by Dr. O. It was a great ending experience. They are all very clear and direct. The only annoyance is having to go through a phone channel to essentially get a person on the phone the first time when you need them. Chalk that up to their being a big practice with multiple locations though. It's no different than any other multiple location practice. They made my pregnancy easy and my postpartum experience just fine. Again, come to this office if you can while pregnant. They have parking on site which Forest Hills location does not.

Worst reception in this clinic the employees rude to the max and cant answer calls and dont allow…read morepeople to use the bathroom and complain about food but there are no signs in the room very rude and lazy work

Definitely a great office and staff! I love having Dr. Samantha as my gyno! She will always make…read moreyou feel comfortable and answer any questions you may have with honesty and good intel. She's also very reliable and will always return your calls and voicemails! The receptionist are always so attentive and get the job done. You will always be taken care of here! I never had a bad experience and I liked it so much that I stood with them from moving from Forest Hills into this location a couple years ago. Even though Iam currently not a Queens resident I wouldn't want to change my gyno one bit! Love this office!

This place has not only the worst customer service, but the least compassion for the wellbeing of…read moreits customers. They're very vague about what time your appointment is because there isn't really a set appointment time; it's more of an appointment day. If your appointment is at 11:00am, that means you must show up at 9:30 and wait several hours; you'll be lucky if you get to see the doctor before noon. I've waited for hours and then actually been turned away at the last minute on more than one occasion. I've been given the wrong appointment day and time more than once. I've been told on the phone my insurance would cover, and then told after an hour of waiting in the office that I was "crazy" for thinking that my insurance would pay. As much as I hate searching for a new doctor, this place has driven me to do so.

Glad this place closed down. Some receptionist are rude and very uncaring. When getting a…read moretermination they have you wait 4 hrs and don't care how you feel. As soon as you wake up from recovery they rush you up give you a lollipop & force you to the bathroom and out the recovery room without making sure you're okay. Also don't make sure whether or not you are pregnant before they give you a depo shot. Which is ridiculous! Then you find out weeks later while on the depo shot that you are pregnant. Had several bad experience with them & so glad I found a much better and caring place

finally getting a nice person like carol to help make an appointment was very comforting.read more

Dr. Roberts presented kindness and warmth during my appointment. Many physicians do not take the…read moretime to look at the "whole patient" during the examination process. His thoughtfulness is very meaningful. I'm very appreciative. He made me feel significant and assessed other medical issues; he included the nexus between medical and social engagements.

What an amazing experience my pregnancy was because of Doctor Roberts. I came all the way from…read moreBayridge, Brooklyn for my visits, and each one was informative and very helpful. He always had an upbeat,positive attitude and put my husband and I at ease. The staff is very friendly, and greeted us for every visit. There is no other place, doctor, or staff that I would use for my visits. When it came to actually giving birth at Winthrop, my experience was just as pleasant. The night nurse was fantastic. All in all, I had a wonderful pregnancy and delivery and I owe it all to Dr. ROBERTS and the hospital staff. Can't wait for the next baby!

My mom has been going to this doctor for 20+ years and so I decided to give him a try after having…read mores bad experience at another gynecologist .The staff at the desk are AMAZING!!! I love them, they really make your visit worthwhile. Not only that, but Dr. Mahadkar is highly experienced and takes you step by step to resolve any issues that you might have. He definitely knows what he's doing and would recommend him to anyone. His office isn't as updated as some doctors, but it's the quality of the service that I care about-- it's so hard to find a good OBGYN as well as good staff so don't hesitate to come here !

I could never thank Jo and Jenna enough for their care, expertise, and wisdom, and for enabling me…read moreto have the home birth of my dreams, and I don't know anyone who is more competent and talented at their work than the Nettle team. They made great recommendations for me when we passed 40 weeks, then 41 weeks, with still no sign of the baby coming. During labor, which was surprising and fast, Jo stayed calm and grounded as she unwrapped the cord around the baby's neck and gave her immediate care she needed to take her first breaths. It might have been a terrifying situation for others, but Jo handled it with unreal expertise. I also had a difficult first few weeks postpartum, and I was deeply held and supported by both Jo and Jenna. I am so grateful that I chose Nettle. I truly believe that my birth experience would have been much worse had I worked with any provider besides Nettle.

Nettle came to us from a trusted recommendation and we have already passed it along to everyone we…read moreknow starting their birthing journey. We are forever grateful for Jo and Jenna's thoughtful and enthusiastic care and support. Every visit, phone call, text, etc was always particular and intimate to our own story while being backed by informed, professional advice and conversation. From billing support to postpartum visits in their new gorgeous office, Nettle made this process easy in a medical landscape that can often be so opaque and overwhelming. As a sporadic doula, I'm lucky enough to have been present at several births and they offer a level of care that I didn't know existed. We were fortunate to have an incredible home birth in our barely one bedroom apartment and throughout felt supported but empowered, nurtured but independent. From the first meeting we knew it was the only way, and they were there for us every step. Both pre and post natal care (not to mention labor and birth support) were approached with attentiveness, warmth, and joyful tenderness. I've carried their philosophy with me into parenthood and find myself asking WW(Jo/Jenna)D for decisions beyond the health of our baby girl and myself. Their sage advice and general outlook on all things birthing and beyond offer a lovely bedrock for this new phase. Briefly, we cannot recommend them highly enough. We love you Jo and Jenna and the whole Nettle crew!

Based on the previous reviews, you clearly can't please everyone. I had a really good experience…read morehere coming for my first time. The medical staff listened to my concerns and provided information based on my concerns. Front desk was very kind. It was a bit of a wait but not terrible. I loved that there were educational paintings around the office. Something about it showed a sense of care and love for their profession. Truth is, the paintings made me understand more than the regular photos would in any other office. Thank you

Doctors are knowledgeable and helpful with the care being provided. Front desk is informative and…read moreattentive. I believe because this location is closest brooklyn and in queens it's usually had a lot of people. I usually go to other location and the walk in wait is not as severe as this one. Plan to be there minimum three hours between walking-in and finish your appointment.