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Laptop Repair Denver - Front door

Laptop Repair Denver

(20 reviews)

FINAL UPDATE May 2013: I've not deleted my original review…read moreas I feel it necessary to underscore that, given the opportunity, a good business person will work to remedy a bad situation. Such is the case here. My laptop was examined by the new owner, he saw what went wrong, worked on the solution, kept me updated throughout and now I have a good-as-new functioning laptop. The issues described below have been fixed, and I would not have any hesitation to patronize this firm, especially knowing how well I was treated when a problem arose. A big thanks to Laptop Repair management! UPDATE May 2013: My review is subject to change for the better. The business was recently sold and the new owner took the time to call me to find a way to resolve my issue and turn me into a delighted customer. My laptop is in for an examination and based on my initial conversation I think this is going to have a happy ending. It is never too late to recover if you do the right thing-and have a willing audience. ORIGINAL REVIEW Run-don't walk-.from this place. I took a working, but older PC in for a simple repair. I did my homework beforehand and we discussed and agreed on the likely solution (I told them I was hesitant to put much $$ in it, but they talked me in to leaving it) After a week I heard it needed an additional part. Then no word for a week or so. I stopped in and found out they were ordering a $200 part (one that was working when I dropped it off). I told them to put it back where it was when I left it and I was done. A week later I went to pick it up and thankfully had them check it before I left, and it was dead. Two more weeks went by before I got a call and they said the motherboard was fried. My PC was in here over a month on a simple repair. Worse, they pointed out that any failure that happens while YOUR equipment is in their hands is not their problem. This gives them freedom to experiment with your equipment with virtually no liability. I work with a top flight IT team and ran this by three experienced mechanical IT techs, independently, and got the same answer: the motherboard is on no way connected to the issue I brought my machine in for; they fried it. They charged me $45 to transfer all my data off the hard drive, but I am left with a boat anchor. I will pursue remedy on this.

I have had the pleasure of utilizing the services at their Centennial location for several years…read more These folks are not only knowledgeable, but are extremely pleasant to work with. Definitely worth 5 stars!!!

Softec Solutions - itservices - Updated May 2026

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