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Germantown, TN

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Soft Surroundings

5.0 (1 review)
Open • 10:00 am - 8:00 pm

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9 years ago

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Saddle Creek

Saddle Creek

3.9(12 reviews)
0.2 mi
•$$$$

Large upscale shopping center at its finest. You can find all the places to be if you want quality…read moreanything here. Most all of the high end shops in America are right here waiting for you. For good reason too... Tons of options including Vineyard Vines, Lululemon, Tecovas, Kendra Scott, Lovesac, and the only area Apple Store. That is just in one freaking section! You can literally park and walk to all of the places I just mentioned. I could go on and on about what is here. You get what you pay for in life. I have learned over time that you can actually buy happiness. A wise man (actually he owned a strip club and was a major alcoholic back when I was a broke bartender), once said.... "Why do I care how much it costs, they print more money every day". I didn't get it then, but now I do. It's so you can lay it on down at one of these fine establishments. Come.... Lay it down

Over the decades, I've quite enjoyed patronizing the various businesses and restaurants here…read more I do miss the Bosco's brew pub that once used to be here many years ago. Local Lime and City Silo are both fun and delicious places to eat at now. Due to its popularity, on some weekends it's well nigh impossible to find an open parking spot. So, my family and I have adapted to patronizing this area during the middle of the work week. I really like the collection and variety here, and recommend this shopping center as a relatively safe and high-quality location.

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Saddle Creek
Saddle Creek
Saddle Creek

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JoS. A. Bank

JoS. A. Bank

2.3(34 reviews)
0.2 mi
•$$$

My husband needed a suit for a gala we were attending so we came here for the first time. The date…read morewas near so we were in a crunch. We walked in and all employees were busy. We were lost of where to look and luckily one of the employees got free and came over to help. My husband explained his predicament and he took us over to the area he needed. I can't remember his name, but he was on it. Took my husband's quick measurement to get an idea of what size to look for. Had my husband try on a few jackets to pin point the perfect size. When he figured out what he exactly needed, he had to go to the back since none were up front. When he got the jacket, he looked for a pants then took is over to the fitting room so my husband can try them on. As he was trying them on, he got someone from the back and explained we needed alterations done. She measured my husband in seconds like a pro. We then were taken up to the register and rather than just dropping us off to the worker who was working the register, our guy stayed with us til the end and took care if ringing us up. On the day of pickup tho we didn't get a call to let us know it was ready. We stopped in to see if alterations were done and they were.

They used to be very helpful. I bought a suit from them over a year ago and it is great. Recently I…read morerented a tux for a wedding and the tux wasn't correct and the service was horrible. No smiles or, "Hello sir, how are you?" All they said was, "Don't forget the due date." Was also way to expensive for it not fitting me correctly.

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JoS. A. Bank
JoS. A. Bank
JoS. A. Bank

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Lululemon Athletica - Another lulu favorite!

Lululemon Athletica

2.9(16 reviews)
0.3 mi
•$$$

I can't see a reason to ever give a lululemon retail anything below 4 stars. And if I do - it's…read morebecause of customer service. This Memphis location didn't disappoint. Great customer service....there were 3 very attentive, yet not overbearing sales associates that provided service on this recent visit. They were friendly and efficient and made me feel awesome about spending a lot of money for sweatpants. I like to mix and match and go between the men's apparel and women's apparel and sometimes when I do this I get odd looks or a sales associate will ask me if I'm shopping for my husband or boyfriend. Um no. I'm just a really large woman and sometimes men's sweats look good on my butt. Well today that didn't happen so I was able to avoid that awkward exchange. And for that, I am grateful. Wonderful selection and a really decent final sales rack - more so than what I've experienced at other locations. And they reminded me that a few of my purchases came from that rack so that was great attention to detail. This was my second time shopping at this location and like Arnold, I'll be back.

Terrible customer service. Selection is usually not sized…read moreor just not there. Quality has DRASTICALLY gotten worse over the past 3 years despite price going up. I used to buy their stuff not only bc it was the "cool brand" but it was actually good quality stuff. Now I wouldn't take it if someone gave it to me for free. It all feels terrible compared to my older stuff and I hate how the customer service has dropped with it.

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Lululemon Athletica
Lululemon Athletica
Lululemon Athletica

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Soft Surroundings - womenscloth - Updated October 2026

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