The ladies are amazing. Nice, friendly & efficient!!! I'm usually a small window of time, and the…read moreladies always get my drop off done quickly!! And they fold tshirts like I do!!

We are RV travelers and stopped to do laundry. The large dexter washers are great for my quilt…read more And one for heavy clothes. There is a great attendant on duty ready to assist.

My realtor insisted on using Diamond Escrow for the closing on my house. I've done many home…read moresales/purchases and I was thinking all escrow companies are pretty much the same. However, these people really stood out. Between my divorce (they worked with my divorce attorney and the court to get documents signed when my wife refused to sign) and the buyer's lender - they had many many difficult and unique situations to overcome. I especially want to thank Carol Alvarez who kept the whole thing moving on time

We have a contract for the sale of property in Carlsbad with them, and have constantly had to ride…read morethem about their inability to follow the contract, or even deposit our payments by the due date. This month I contacted the buyer and found out when he has actually been making the payments. He pays on Thursday and they will NOT deposit his payments until the following week. Monday if we call, Tuesday or Wednesday if we don't. That's almost a week PAST the due date. When I spoke with them this month about it I was given an excuse as always and told we ALWAYS deposit the following business day! Really the next business day is well into the following week. Ok didn't know that's how the next business day worked. Got it! For a whole year unbeknownst to us ( as we trusted them lesson learned) they didn't collect extra for the property and trailer taxes or the insurance. They didn't even make sure the buyer kept insurance on the property ( the escrow was supposed to take care of all of that per contract), which he had for only one month that year then dropped it for the rest of the year. We did not find out until the taxes came due in December of that year. Took 6 months to get them straightened out and reimbursed for us paying the taxes that the contract stated the buyer was responsible for and Diamond Escrow was supposed to have been collecting for the whole year!!! I've had to call for the last several months straight just to make sure we even get our money deposited and like I stated it's ALWAYS LATE!! The owner wont even talk to me politely anymore and hands us off to her assistant to deal with. It's to the point I've stopped using my good southern manners with them as well!! Going to start looking into my options.

April 2025 - This small business went above and beyond helping us with our needs selecting a great…read morewelding machine. They were very knowledgeable and helpful making a choice. Clare (forgive me if I spelled the name wrong) went out of her way to make sure we got our order within a day shipped from a local warehouse. She communicated via email and telephone with updates and status. She gave us the best price out of all the businesses we attempted to make a purchase from. I will definitely order all our equipment and accessories from them. Her boss should be proud about her work ethic and helpfulness with customers making it a great experience. Thank you for all you do for us guys and girls that work in the business and need stuff right away. Keep up the great work. We will be talking soon for more orders!

Feb 2023 - Orders sometimes do not go as planned for lots of reasons - we get it. We ordered a…read more.068 F/C spool with associated tips and accessories, we were told it was all in stock and would be delivered via standard ground ($35) within days. when pkg came, one item was missing - not on ship ticket but on invoice. Calls got us nowhere. We ordered tips again from somewhere else after the first ten days. Long story short, after FOUR WEEKS and receiving zero response about our order from RiG, our tips were delivered with a ship date of two days prior to delivery. No Response to several calls/emails at all? Why? Roll the dice or just go some else. Beware.

They took a month and a half to fix my car. And also, is it common for them to siphon the gas out…read moreof your car and not replace it? I've been to other repair shops and NEVER got my car back with a completely empty tank that couldn't even register the miles left to empty because it was so low. Keep in mind it was full when I put it in their custody. I was charged for a balance and alignment, but of course my car didn't get that. They have the worst customer service and are very poorly managed and it's very obvious. If you have State Farm and have the misfortune of wrecking in Carlsbad, do yourself the favor and pay to have your car hauled to literally anywhere else in the world. I've NEVER had to deal with so much bull.

This is the only tow service in Carlsbad that answered first ring of their 24/7 emergency line for…read more1. And in top of that everyone else would NOT perform the roadside service I needed. I guess they are too good for it now that all the money is in the fields w the big trucks maybe. This includes that locksmith service that advertises itself all over town. They never answered until 4 hours later! Don't underestimate this company. I found them to be above and beyond compassionate.

These guys know what they're doing! The 24 hour dispatch is handy if you ever get in a pinch with…read moreno running water or if you need water well supplies, they've got you.

When my brother passed away unexpectedly it was my elderly mother and I tasked with trying to clean…read moreout his home. They were quick, professional, and so polite. We will definitely be using the services again for the rest of the cleanup.