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    Sofi Poway by Pinnacle Property Management

    3.0 (54 reviews)

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    Washing machines in the laundry room are constantly broken and will break during use.

    DO NOT RENT HERE!!! We originally paid $2000/m for a 2 bed 1 bath- after looking online they have raised it an extra $1300. An absolute scam, the apartments are old and appliances are trash. Our unit is now sold as $3300/m and i can tell you that it is NOT worth it.

    What I actually got. Beige paint and nasty old dingy carpet and the only vinyl isn't anything close to the one I was shown.

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    2 months ago

    Our door handle was stuck and we could not open the door. I put in a request and maintenance was done the same day! :)

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    4 months ago

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    2 months ago

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    2 months ago

    Thank you so much Sofi Poway for the prompt service and care of our garbage disposal!

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Absolutely terrible customer service and no help with problem resolution. Would give 0 stars if I could.

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    Opinion T.

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    4 years ago

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    Property M.

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    2 years ago

    the new guy hired unclogged my drain of hair I would like him to do more jobs in the future.

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    Misti S.

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    2 years ago

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    4 years ago

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    6 years ago

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    Misti S.

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    3 years ago

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    5 years ago

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    Property M.

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    4 years ago

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    Property M.

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    7 years ago

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    8 years ago

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    8 years ago

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    4 years ago

    Jenifer Phillips was the absolute best employee at Sofi Poway and she is very friendly, helpful and happy all the time.

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    7 years ago

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    10 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    9 years ago

    The new renovated pool area looks great. Fast service from maintenance staff. Love living here!!

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    7 years ago

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    11 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    Page 1 of 2

    Sofi Poway by Pinnacle Property Management Reviews in Other Languages

    Ask the Community - Sofi Poway by Pinnacle Property Management

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    Village Pines Apartments

    (6 reviews)

    For the past 3 years I have been a resident at Village Pines Town homes. I have had nothing but…read moregreat experiences with Andrea, the Property Management and I have thoroughly enjoyed my experience living here. If ever a problem arrises, Andrea is quick to get the issues handled and in a timely manner and it is always done 100%. She has always followed up with in 24 hours to make sure I am satisfied and if for some reason I was not, the issue was handled right away. The grounds on this property are well taken care of and maintained. I always receive compliments from friends and family letting me know how beautiful the inside of my place is inside and the outside. The neighbors are all friendly and it definitely is a family community. I would recommend Village Pines to any of my friends or family, it truly is a great community to live in.

    Me and my family lived here for about a year or so. When we moved in - many issues were dealt with…read more I placed many maintenance requests and it would take a while for things to get done. We had a water leak from the next-door neighbor in the master bedroom and they finished the job but left the area unpainted for over a year and a half. One major issue was when we moved in - the carpet of the entire apartment was not cleaned or changed for us. During our time at the apartment - we would see other apartments get brand-new carpet before they moved in. Me and my family had to live with the old dirty carpet and I developed a respiratory cough during my time living there and had to get on inhalers after needing to see a pulmonologist. We also had to rent special vacuum cleaners from Lowes (out of our pocket and money) and spent the day washing and cleaning all the carpets on our own and keeping the dirty carpets as clean as possible so that we could live in a somewhat healthy environment. We recently moved out and the property manager and management are charging us thousands of dollars to replace the carpet when the carpet was never even cleaned and replaced for me and my family. A week or so before we even moved out - the manager here named Pamela already had people coming into our home while we were in the middle of moving out to measure out rooms as if they had already planned on charging us for the carpet replacement. They could not even wait until we were fully moved out. Completely ridiculous. This place is also under new management and the management is horrible. PLEASE PLEASE stay away from this place and rent SOMEWHERE ELSE unless you want to get sick!

    Creek View Condominium Rentals

    Creek View Condominium Rentals

    (38 reviews)

    Scripps Ranch

    **Yelp Review:** The…read moremaintenance team, especially Francisco and Gustavo, are truly amazing and work hard to keep things running smoothly. However, they are let down by ineffective leadership and a company focused on increasing profits rather than genuinely maintaining the property. Regular maintenance and annual inspections are simply not enough. Tenants are left to deal with ongoing issues and a noticeable lack of effort in maintaining both the units and the surrounding areas. Trash and furniture are often scattered around, particularly near the dumpsters, which fill up within hours of trash collection. There seems to be no accountability for residents who improperly dispose of large items or leave their trash bags on the ground. This neglect has led to problems with bugs, ants, and even coyotes, creating an unpleasant and unsafe environment when trying to dispose of trash. I loved living here until the last 1.5 years. Now, it feels poorly maintained, and tenants are treated as just another dollar sign--paying over $3,800 for a rundown "condo" with a brick patio wall that I cannot see over. The LVP flooring is cheap, impossible to clean, and separates easily. Management seems more focused on justifying rent increases with superficial improvements like outdoor paint and electric charging stations, while there have been no real upgrades to my unit or those of my neighbors. When issues are raised with the leasing office, we often receive generic emails from the property manager addressing concerns, but there is never any real resolution. For example, coyotes have torn up both a grocery delivery and an Uber Eats delivery, and despite promises of resolution, nothing has changed since March 2025. In the last 6 weeks, I experienced mold and water issues in my laundry room, preventing me from doing laundry or accessing my attached garage for days. Less than a month later, my garage flooded due to a malfunctioning water heater, ruining many of my late husband's belongings that were being packed away. When I reported this, I was told that I could only have a car in my garage. Apparently, it's my fault for having anything other than a car in there, even if it's within the lease agreement. Meanwhile, about 70% of residents have overstuffed garages that pose serious fire hazards and should be reported to the county for clear violations. They do not care until something serious happens, and even then, it's swept under the rug as if it's no big deal. Additionally, for a 2-bedroom, 2-bath home with one adult and a baby, having an SDGE bill consistently over $700 for 3 months--when it was always between $140-$200--is unacceptable. Dozens of residents are experiencing this issue, but everyone is so burnt out that it rarely gets addressed. This property is starting to feel and look like low-income condos but with a high sticker price. As a loyal tenant for over 3 years--never late, never a bother, and always keeping my space clean while respecting my neighbors--I feel my efforts are overlooked. The ongoing decline of this property is deeply disappointing. Nowadays, having a roof over your head is seen as a privilege, so I shouldn't complain, right? Even if I pay over $4,000 a month, I shouldn't have standards or expect anything, right? That's what this complex treats us like.

    Out of any place I've lived, this by far has been the best experience…read more From day one the staff has been extremely kind and friendly. Braden sold us strictly on first interaction. From there out, everyone across the board has been just as great. Whenever we've had an issue (usually small maintenance stuff), Jackie & Gustavo have taken great care of us to make sure we get the problem fixed asap. Love the surrounding area, fun community events, tasty food trucks, great neighbors, and every amenity you could want. Plus, our home is spacious and beautiful. We love it here so much and couldn't be more happy with our little community!

    Evening Creek Condominium Rentals - Pool Area

    Evening Creek Condominium Rentals

    (40 reviews)

    My mom has lived at Evening Creek for the past few years, and she has absolutely loved being part…read moreof the community. Unfortunately, due to unforeseen financial circumstances--and much to her disappointment--she now has to move. I cannot say enough about how kind, professional, and supportive Seth and Bella have been throughout her time there. They have always been extremely helpful in answering all of her questions and consistently went above and beyond to make her feel at home. They have also been incredibly patient, even when they needed to repeat the same information several times so my mom could fully understand and remember it. Bella, the manager, went the extra mile by recommending a sister property she thought my mom would enjoy. She even set up a tour for us and personally spoke with the other manager on my mom's behalf. As a HUD recipient, my mom was also supported every step of the way, with Bella working directly with her caseworker to make the transition as smooth and stress-free as possible. We feel extremely fortunate to have been part of the Evening Creek community, and we are grateful for the care and compassion Seth and Bella have shown our family. While we are sad to leave, we're excited that my mom will be moving to another one of their sister properties, knowing she'll continue to be in such good hands.

    Manager needs to be trained better on talking to tenants. Audii is very disrespectful and has no…read moretact in speaking to tenants. Children should be able to be in front of their own unit without her getting out of her car and attacking parents for unsupervised kids.

    LIVIA at Scripps Ranch - Pacific Plan (2 BR, 2BA) Open concept floor plan with white shaker cabinetry, designer mosaic backsplash, and stainless-steel appliances.

    LIVIA at Scripps Ranch

    (36 reviews)

    Scripps Ranch

    LIVIA is in a wonderful neighborhood with lots of amenities but my experience as a tenant for…read morealmost 2 years was a mixed bag that definitely ended on a low note. The community is marketed as a luxury living experience with high end appliances and finishes. The rent you're charged is reflective of this. Unfortunately, the attention to detail in the build of my unit was not there. Within 6 months of moving in, my "stainless steel" bathroom cabinet handles and vents rusted from normal shower steam. My refrigerator did not come with a water filter, even though my move in checklist indicated maintenance confirmed it was there. Lastly, for whatever reason, my dryer vent ended up blowing lint directly on to my patio. Additionally, the amenities are a large part of the appeal of this community. Unfortunately, prior to my move out there were several incidents of vandalism and theft in the pool area, club house, and speakeasy/game room. The "dog park" is also a glorified community pet bathroom and smells like it too, since the turf is rarely treated. Lastly, the trash rooms on the first floor get full so quickly and are only emptied on a weekly basis. During the week of Christmas, the trash room was so overflowing with garbage bags and recyclables you could barely open the door. Like previous reviews mention, parking is a mess. I've even seen a maintenance guy park his car in a "no parking" zone - it's that rough lol. People constantly share transponder stickers to get friends/family through the gate so there's no real way to secure the garage. There's been some turnover at the front desk and for better or worse, they are responsive to inquiries. My best advice to anyone looking to move to LIVIA is really observe the details of your unit. Everything from your neighbors, your patio view, and the build will affect your experience.

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    Sofi Poway by Pinnacle Property Management - apartments - Updated May 2026

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