For the past 3 years I have been a resident at Village Pines Town homes. I have had nothing but…read moregreat experiences with Andrea, the Property Management and I have thoroughly enjoyed my experience living here. If ever a problem arrises, Andrea is quick to get the issues handled and in a timely manner and it is always done 100%. She has always followed up with in 24 hours to make sure I am satisfied and if for some reason I was not, the issue was handled right away. The grounds on this property are well taken care of and maintained. I always receive compliments from friends and family letting me know how beautiful the inside of my place is inside and the outside. The neighbors are all friendly and it definitely is a family community. I would recommend Village Pines to any of my friends or family, it truly is a great community to live in.

Me and my family lived here for about a year or so. When we moved in - many issues were dealt with…read more I placed many maintenance requests and it would take a while for things to get done. We had a water leak from the next-door neighbor in the master bedroom and they finished the job but left the area unpainted for over a year and a half. One major issue was when we moved in - the carpet of the entire apartment was not cleaned or changed for us. During our time at the apartment - we would see other apartments get brand-new carpet before they moved in. Me and my family had to live with the old dirty carpet and I developed a respiratory cough during my time living there and had to get on inhalers after needing to see a pulmonologist. We also had to rent special vacuum cleaners from Lowes (out of our pocket and money) and spent the day washing and cleaning all the carpets on our own and keeping the dirty carpets as clean as possible so that we could live in a somewhat healthy environment. We recently moved out and the property manager and management are charging us thousands of dollars to replace the carpet when the carpet was never even cleaned and replaced for me and my family. A week or so before we even moved out - the manager here named Pamela already had people coming into our home while we were in the middle of moving out to measure out rooms as if they had already planned on charging us for the carpet replacement. They could not even wait until we were fully moved out. Completely ridiculous. This place is also under new management and the management is horrible. PLEASE PLEASE stay away from this place and rent SOMEWHERE ELSE unless you want to get sick!

I recently moved myself and my family here due to Poway supposedly being the safest city in San…read moreDiego county. I am active duty military and serving my country so when I go on missions or trainings I needed a safe place for my family and vehicle to reside; however, despite having cameras, and a roving security guard my truck, which was parked right in front of the leasing office, was broken into. Several times have I gone to the gym late at night and saw the security guard parked in his car on his phone. Perhaps if he roved the premises as paid to do my truck would not have been broken into. Besides that the amenities are nice as well as the aesthetic and apartments itself and the maintenance staff is phenomenal and always kind, not to mention they work extremely hard to keep the complex clean. I just want to be transparent and not sugarcoat anything because you deserve the truth.

Nelson was extremely helpful in the move in process for our new apartment today and he explained…read moreeverything thoroughly about the community. I would recommend making a stop and having Nelson help you!

My mom lived at Casa Arguello for 5 years and only moved because she can no longer live alone at…read more81. She always felt safe and loved how clean and beautiful the property was. She often admired the landscaping, the flowers, and how well-kept everything looked when we walked to the parking lot. Desirea, Cricket, and MaryAnne have all been wonderful managers professional, kind, and attentive. They handled unexpected issues with patience and care, and our experience was always positive."

I really like the apartment complex because it is very safe and nice place to live. The location is…read morealso great with Walmart, Restaurants, Banks, AMC, DMV, FedEx, Parks, and Shopping Centers within walking distance from the complex. On the top, most of the neighbors are very friendly. Specially, Cricket, who is the manager of the complex, is a very nice and humble person. If you need any help from Cricket, she will promptly help you out. My kids are her great fans. If you are looking for renting apartment at Poway, you can try this complex. You will love it!

Many dogs bark loudly here and often dog owners have more than one dog that are NOT TRAINED!…read moreDog owners often DO NOT pick up after their dog goes poop so it is on the sidewalks and often at the mailboxes where you get your mail and watch out because since these people who have dogs who are NOT TRAINED or well-behaved, you may step on DOG poop from the dog owners who do not pick up after their dogs and there are ALOT OF DOGS AND DOG OWNERS HERE! I wish only one trained dogs and trained dog owners with only one dog per per apartment.

When we first moved in in 2011, I would have given it four or five stars. The past couple months…read moreit's gone downhill, due to management changing. It's extremely overpriced for not so luxury apartments, most of the new staff is not friendly, they have weird "rules" like they had a crackdown on who had their windows open during rain: "needs to be closed to not let moisture in". The new utility company is useless, charging 2.30 a month for an administrative charge which should be billed to summerlyn, not the tenants. Plus it is never sent on time. The only good thing is we have never had many problems with our neighbors and the maintenance men are really sweet. Hoping to find a new place

I dont appreciate the randos that get on here to tell you all their woes and complain and write…read morevery miniscule reviews and when they do, they are just all negativity. I had a very nice experience here. The location is great, up on a higher hill, the community is more secluded and quiet, well kept, clean, helpful staff. A big shout out to Bryce, he's a super sweet guy and very helpful. When you meet people who are just trying to do their job and at the same time are all smiles, it truly makes the day better. He's also a smart dresser and nice to look at, which is a bonus. Give this place a chance, if CMR is up your alley.

Great event to know the community and to celebrate Cinco de Mayo with the neighbors and Jefferson…read moreTeam! Food is amazing and delicious.

**Yelp Review:** The…read moremaintenance team, especially Francisco and Gustavo, are truly amazing and work hard to keep things running smoothly. However, they are let down by ineffective leadership and a company focused on increasing profits rather than genuinely maintaining the property. Regular maintenance and annual inspections are simply not enough. Tenants are left to deal with ongoing issues and a noticeable lack of effort in maintaining both the units and the surrounding areas. Trash and furniture are often scattered around, particularly near the dumpsters, which fill up within hours of trash collection. There seems to be no accountability for residents who improperly dispose of large items or leave their trash bags on the ground. This neglect has led to problems with bugs, ants, and even coyotes, creating an unpleasant and unsafe environment when trying to dispose of trash. I loved living here until the last 1.5 years. Now, it feels poorly maintained, and tenants are treated as just another dollar sign--paying over $3,800 for a rundown "condo" with a brick patio wall that I cannot see over. The LVP flooring is cheap, impossible to clean, and separates easily. Management seems more focused on justifying rent increases with superficial improvements like outdoor paint and electric charging stations, while there have been no real upgrades to my unit or those of my neighbors. When issues are raised with the leasing office, we often receive generic emails from the property manager addressing concerns, but there is never any real resolution. For example, coyotes have torn up both a grocery delivery and an Uber Eats delivery, and despite promises of resolution, nothing has changed since March 2025. In the last 6 weeks, I experienced mold and water issues in my laundry room, preventing me from doing laundry or accessing my attached garage for days. Less than a month later, my garage flooded due to a malfunctioning water heater, ruining many of my late husband's belongings that were being packed away. When I reported this, I was told that I could only have a car in my garage. Apparently, it's my fault for having anything other than a car in there, even if it's within the lease agreement. Meanwhile, about 70% of residents have overstuffed garages that pose serious fire hazards and should be reported to the county for clear violations. They do not care until something serious happens, and even then, it's swept under the rug as if it's no big deal. Additionally, for a 2-bedroom, 2-bath home with one adult and a baby, having an SDGE bill consistently over $700 for 3 months--when it was always between $140-$200--is unacceptable. Dozens of residents are experiencing this issue, but everyone is so burnt out that it rarely gets addressed. This property is starting to feel and look like low-income condos but with a high sticker price. As a loyal tenant for over 3 years--never late, never a bother, and always keeping my space clean while respecting my neighbors--I feel my efforts are overlooked. The ongoing decline of this property is deeply disappointing. Nowadays, having a roof over your head is seen as a privilege, so I shouldn't complain, right? Even if I pay over $4,000 a month, I shouldn't have standards or expect anything, right? That's what this complex treats us like.

Out of any place I've lived, this by far has been the best experience…read more From day one the staff has been extremely kind and friendly. Braden sold us strictly on first interaction. From there out, everyone across the board has been just as great. Whenever we've had an issue (usually small maintenance stuff), Jackie & Gustavo have taken great care of us to make sure we get the problem fixed asap. Love the surrounding area, fun community events, tasty food trucks, great neighbors, and every amenity you could want. Plus, our home is spacious and beautiful. We love it here so much and couldn't be more happy with our little community!

Hard to get into. Usually a 5 year waiting period on average. Totally worth the wait. Friendly…read morekids learning center and computer lab. Friendly management. Got a community garden in the back of the property. Fun playground for kids to play in. Very pretty butterfly garden for spring and summer.

It's got worse and worse. I used to love living here but now I can't wait to get out…read more 1. Hot tub has caution tape around it like there was a murder in there. It's been broken for so long now I don't remember it working. 2. We used to have security come every night at 10pm to make sure everyone was out of the pool area. It's currently past 11pm and young kids are in there loud and with music. I live infront of the pool with a 4 year old and the noise keeps her up. 3. We get an email a few times a month every month with "emergency water shut offs". See all emails attached. 4. The pool bbqs are all out of order. 5. Every time I try and go to the office they have an away sign or we get emails they aren't going to be there due to meetings. 6. All the washers and dryers are broken all the time. Sometimes 3 out of the 4 are broken. 7. The steps to my place were broken (whole chunk fell off leaving sharp pieces) and I asked for it to be fixed and nothing was done. My daughter hurt her foot going down the steps. It took me leaving a review from their email survey for anything to be done. I feel like the place is now run terribly.It is such a shame as I used to love it here. On a good note - I do love the lady who has always worked here who cleans the property. She is incredible and deserves 5 stars. She works so hard and is wonderful. But the rest is a disaster and they charge me $3,000 in rent... And as of today the pool has been closed by the City. My daughter swam in it a week ago!!!! I am having to move out early as this place doesn't feel safe for me and my daughter anymore.

I applied to rent an apartment at SoFi Poway Apartments, was accepted, and then received an email…read morerequiring me to pay the deposit before sending the leasing amount and move-in fees. The leasing amount was sent after the deposit was made. When I called Nyona Woods about the leasing and move-in amounts and information, I was told they are working on it, and it still needs approval. When I received the leasing information via email, it was $1,000 more than the original quote. I declined within 15 minutes and reported them to corporate. A week later, I am still awaiting the return of my deposit, which they must legally comply with. (I now know not to do the deposit first, but I thought I was signing for the special, and the amount was told to us for leasing the apartment.) Be careful and don't make my mistake trusting them.

My mom has lived at Evening Creek for the past few years, and she has absolutely loved being part…read moreof the community. Unfortunately, due to unforeseen financial circumstances--and much to her disappointment--she now has to move. I cannot say enough about how kind, professional, and supportive Seth and Bella have been throughout her time there. They have always been extremely helpful in answering all of her questions and consistently went above and beyond to make her feel at home. They have also been incredibly patient, even when they needed to repeat the same information several times so my mom could fully understand and remember it. Bella, the manager, went the extra mile by recommending a sister property she thought my mom would enjoy. She even set up a tour for us and personally spoke with the other manager on my mom's behalf. As a HUD recipient, my mom was also supported every step of the way, with Bella working directly with her caseworker to make the transition as smooth and stress-free as possible. We feel extremely fortunate to have been part of the Evening Creek community, and we are grateful for the care and compassion Seth and Bella have shown our family. While we are sad to leave, we're excited that my mom will be moving to another one of their sister properties, knowing she'll continue to be in such good hands.

Manager needs to be trained better on talking to tenants. Audii is very disrespectful and has no…read moretact in speaking to tenants. Children should be able to be in front of their own unit without her getting out of her car and attacking parents for unsupervised kids.

I don't typically write reviews but I had to take the time to write about one of the best…read moremaintenance team members we have for our community... Shawn. I would like to recognize Shawn for the outstanding work he does in our little community. Shawn consistently goes above and beyond to ensure that the hallways, elevators, trash areas, and community amenities are clean, well-maintained, and welcoming for residents and guests. His attention to detail and commitment to keeping the property looking its best do not go unnoticed. In addition to his excellent work ethic, Shawn is always friendly, approachable, and professional. He takes pride in his responsibilities and helps create a positive living environment for everyone in the community. It's rare to find someone who consistently takes such pride in their work while maintaining a positive attitude toward residents. Shawn is a valuable asset to our community, and we're fortunate to have him on the team.

Experience was great and fast and friendly and I give Anthony orendain a 10/10 he was quick and…read moresolve the problem