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    Soderstrom Skin Institute

    1.3 (6 reviews)
    Closed 9:00 am - 6:00 pm

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    6 years ago

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    Dermatology & Mohs Surgery Institute - Dermatology & Mohs Surgery Institute is a leading dermatology clinic in Bloomington, IL...

    Dermatology & Mohs Surgery Institute

    (30 reviews)

    I would NEVER recommend this practice. Our experience has been a joke from the beginning. Since we…read moreare self pay, we called to get information on pricing and services before we made an appointment. We were told a price that we would pay, in the office, on the date of service and that there would be no additional pathology charges. Since we are well aware of how the system works with labs and such, we confirmed this information with 3 different people over the phone and at the office. A month later we received an additional bill for $3000!  When I say that I have been on the phone for HOURS these last few months trying to resolve this issue, I am not exaggerating! I have even gone into the office to speak to someone and was turned away saying there was no one available to talk to. I have gotten the runaround from every person I have talked to. It has been a NIGHTMARE!!  In addition, the services we received were subpar. They left a stitch (that they said was supposed to be internal) hanging out of my husband's back from simple mole removal. We had to book an additional appointment to have that literally pulled out. His wound then got infected, they said they would call in antibiotics and it took 48 hours and several phone calls before we could get the medications he needed from the pharmacy!  Truly I do not think there is another practice that I could recommend less! Learn from our mistake, do yourself a favor, and do business elsewhere.

    Super nice and efficient staff and doctors! Called to see if they could squeeze my family member in…read moredue to a new skin cancer. They returned my call right away and she was seen within a few days. Her visit was awesome. Minimal waiting in the waiting room. Very professional. Pleasant and warm staff! Reminder calls were great.

    Soderstrom Skin Institute - dermatology - Updated May 2026

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