"Standing in a two-hour line makes people worry that they're not living in a democratic nation…read more People stand in line for two hours and they go over the edge." David Sedaris, Santaland Diaries I was just listening to a colleague kvetch about a 7th-circle-of-hell-ish visit to the Providence/Westminster St. Social Security office, so I was compelled to write this review. The first step to changing your name (in my case, marriage) is to first change with Social Security, in person. When I discovered that you can go to any office in the state, I decided to give Pawtucket a try just after they opened at 9, fearing the worst and clearing my calendar of obligations for the morning. It looks like I imagine the Social Security Office where Carol, Marcia, Jan and Cindy might have walked into when they changed their name to Brady. There was only one person in front of me, and then I sashayed up with my documents, slid them under the glass, and DONE in 10 minutes.

Wait time was only 30 min, which was reasonable. They were unable to complete my transaction…read morebecause I was missing a piece of random paperwork...which happens. But the woman behind the desk was very rude with me, considering that in my case, the error was made by social security and not by me. She also told me the wrong piece of paperwork to provide and when I went back with exactly what she said to get, I still didn't have what I needed, and she didn't seem to care. She said, "I could help you, if you had all the paperwork you were supposed to have." All attitude. Bottom line--the facility itself and wait to be seen were reasonable, she was NOT. Woonsocket SSA is much better--go there if you have a choice! They were helpful and friendly!

I had need of Social Security services. First I went into my on-line account to see if it could be…read moresorted there. It sort of could, but would take months to process. Next I called them to discuss and my particular need had to be transacted in person for security. I appreciate they are trying to keep my info safe. (insert wonky face emoji) And so I find myself at the SSA in Warwick. It's a large building. Plenty of parking with handicap spots close to the entrance. GPS took me to the correct parking area. Located on the ground floor, turn right inside the entrance and they are the first door on the right. A security guard is across from the entrance. On the left is a kiosk where you sign in. Answer a few questions about your visit and a ticket with a number will print out. Have a seat in their large waiting area and keep an eye on the monitor on the front wall. The left side of the screen displays what numbers are being served and where. There is no audio que that a new number has been updated, you have to keep checking. When my number came up on the screen I walked back to a row of office cubicles and entered the room number listed on the monitor. I presented my drivers license and let them know what I needed. The staff member was very pleasant, smiled, answered my questions. They entered some info into the computer, let me know what to expect and I was on my way in minutes. The office was not busy when I arrived and I was in and out in about 15 minutes having achieved my goal. Yay. I appreciate the friendly, efficient resolution.

I had no clue this location was even here. Someone told me about this location and I'm so glad they…read moredid. I was in and out all within 22 minutes. They share a space with others, but they're on the 1st floor. Decent amount of parking, you walk right in and the security guy is right there, with a warm greeting and points you to the kiosk where you check in. Very easy process, you get a number and sit and wait. They have this screen that shows you what number is next, if you aren't paying attention, they'll say your number over the intercom and then you'll know. The worker was eh, she was very blah and boring and seemed uninterested. She also talked very low, so I couldn't hear her much. But after a few minutes she opened up and smiled some but not much. It appeared to be the only window open as well so I'm assuming she got everyone. I would use this location again.

Hanover's local, residing next door to Town Hall and repping proudly 02339 in the Old Colony…read moreLibrary Network*. Newer and well-maintained building, exceedingly clean and (duh) whisper quiet for in-house study, leisurely reading, or pantomime practice. The layout caters to families, with a robust section for kiddos just past the entrance on the first floor. Got a grown-up item on hold? Sorry adults, you've gotta slog it up to the second to claim your piece. On the bright side, you're scaling a spiral staircase! Parking lot is massive, open evenings M-W and otherwise only closed on Sundays, and you best believe they have entertainment for the wee ones - from the infamous MamaSteph to jugglers, Lego Builders and story tellers! *Just like the Minuteman, the Old Colony Library Network will pull inventory from any of the 29 in-circle libraries dotting the South Shore and have it waiting for you at your local branch. MAGIC!

If I could rate this library 0 stars I would. I have grown up in this town and always used this…read morelibrary. I am currently in college as a commuting nursing student and I have been using this library every day since I have begun. Lately I have had several issues with the staff. I am not one to complain nor write a review but the way they approach people to tell them of something they are doing wrong is so disrespectful. I simply asked the director of the library if she would mind resetting the wifi for me because my friends and I were having trouble getting on to our school website, and the last time I had faced this issue a different librarian had reset the wifi and it worked within seconds. This simple task turned into what seemed like the world was ending. The director threw her arms up at me and the other women working and said "ILL JUST GO RE SET IT" and stormed down the stairs, I stood there in total disbelief and returned to my studying. I then heard the director talking poorly about me to the other staff. It was a simple request and I approached it very politely, never have I had someone blow up on me so quickly. Scary to think it was the director of the library who talked to me this way I later found out. Within seconds after SIMPLY resetting the wifi, we were all able to get on to the website. I told myself I would not return back to the library but living in Hanover it is just so convenient for me and I need a quiet place to study. When I decided to return back to the library today a fellow student and I put ourselves into what is labeled as the "quiet room for studying" not the "silent room" nor the "do not talk room". We had just taken out our mountains of books and laptops and were just greeting each other as we sat down and shut the doors to block out the noise. The librarian came in and opened the doors wide open and told us we could not keep doing this and that this room is meant for no talking at all. Mind you, we are the only 2 in the room and we shut the doors to block out all the noise outside of the room to focus on our studying. We were not sitting there playing music, or even talking loudly for that matter. The way she approached us was totally unprofessional and disrespectful simply because she has authority over us. If someone else was in the room and we were disrupting them by simply saying hello to each other before we began to study, I would understand. The town hall will be hearing from me in regards to the staff at this library. Truly a shame that I do not feel comfortable in my home town library. I understand libraries are supposed to be quiet, which is why I put myself in that quiet room with the doors shut because that library is most definitely not quiet, which is nothing they can control but just to prove a point I go t here to study and do my work. I do not treat it like a social area the way they act I do. They probably see a 20 year old college student and assume that I will be disrespectful, when in reality I sit there and do my work. It seems they find interest in making me feel like I am an issue to the library, sadly they are the ones looking for the issue to be formed. I will not recommend this library to anyone I know nor be using it again.

This is an awesome library. The staff are so helpful and pleasant. Always happy and smiling. Such a…read moregreat selection of books and children's section. My favorite part is the activities they offer. From children's story time and crafts, to novel teas and Lego night, book clubs and so much more. They have things you can borrow such as yoga mats and helpful devices such as knee scooters and walkers, as well as games such as jenga and more. Don't forget the passes that could get you free access to places such as the Buttonwood ZooBy far one of the best libraries I've ever been to.

Went there to do some research and apply for some jobs and they really covered there electrical…read moreoutlets an put a lock for one thing they don't pay any of the library's bills so to have the nerve to cover them and a lock when my tax money pays the bills and there check this is a new low for they I will be filling a complaint as they have no right covering them up when my son goes apply for jobs on his phone sometimes needs to charge his phone especially when he needs to call me to pick him up something has to be done