If I could rate this library 0 stars I would. I have grown up in this town and always used this library. I am currently in college as a commuting nursing student and I have been using this library every day since I have begun. Lately I have had several issues with the staff. I am not one to complain nor write a review but the way they approach people to tell them of something they are doing wrong is so disrespectful. I simply asked the director of the library if she would mind resetting the wifi for me because my friends and I were having trouble getting on to our school website, and the last time I had faced this issue a different librarian had reset the wifi and it worked within seconds. This simple task turned into what seemed like the world was ending. The director threw her arms up at me and the other women working and said "ILL JUST GO RE SET IT" and stormed down the stairs, I stood there in total disbelief and returned to my studying. I then heard the director talking poorly about me to the other staff. It was a simple request and I approached it very politely, never have I had someone blow up on me so quickly. Scary to think it was the director of the library who talked to me this way I later found out. Within seconds after SIMPLY resetting the wifi, we were all able to get on to the website. I told myself I would not return back to the library but living in Hanover it is just so convenient for me and I need a quiet place to study. When I decided to return back to the library today a fellow student and I put ourselves into what is labeled as the "quiet room for studying" not the "silent room" nor the "do not talk room". We had just taken out our mountains of books and laptops and were just greeting each other as we sat down and shut the doors to block out the noise. The librarian came in and opened the doors wide open and told us we could not keep doing this and that this room is meant for no talking at all. Mind you, we are the only 2 in the room and we shut the doors to block out all the noise outside of the room to focus on our studying. We were not sitting there playing music, or even talking loudly for that matter. The way she approached us was totally unprofessional and disrespectful simply because she has authority over us. If someone else was in the room and we were disrupting them by simply saying hello to each other before we began to study, I would understand. The town hall will be hearing from me in regards to the staff at this library. Truly a shame that I do not feel comfortable in my home town library. I understand libraries are supposed to be quiet, which is why I put myself in that quiet room with the doors shut because that library is most definitely not quiet, which is nothing they can control but just to prove a point I go t here to study and do my work. I do not treat it like a social area the way they act I do. They probably see a 20 year old college student and assume that I will be disrespectful, when in reality I sit there and do my work. It seems they find interest in making me feel like I am an issue to the library, sadly they are the ones looking for the issue to be formed. I will not recommend this library to anyone I know nor be using it again. read more