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    Social Security

    2.7 (44 reviews)
    Closed Closed

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    Uli B.

    Still remembering the dreadful office of the Social Security Administration in downtown San Francisco, I was prepared for the worst, when I came to this location in sunny San Rafael: I had my original card misplaced and now needed to apply for a replacement card. I arrived on a Friday shortly after noon and was surprised to only find a handful of people sitting in the waiting area. I checked in at the terminal and then waited for my number to get called...which happened so quickly that I had barely opened the epic novel I'd brought, thinking I would make quite some advances! Cindy, the clerk behind the counter was great; not at all what I typically expect from a government employee. She took all my paperwork and when browsing through my visa noticed that I worked for Yelp. The tongue-and-cheek person in me couldn't help but saying: "Yes indeed...and let me tell you, the Yelp reviews of this place ain't good at all!" Expecting to be reprimanded or at least evil-eyed, I was then delighted to hear her equally tongue-and-cheeky response: "Well, the good thing about bad reviews is that customers stay away and we could certainly use smaller lines on certain days..." I thought this was brillant and to me this deserves a fabulous review. Thanks, Cindy, for restoring my image of the civil servant!

    Their location information is updated on their site (today's date is 05/11/17)

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    I spoke with a nice lady who was very helpful. She followed through with my request and was kind and respectful. I give her 5 stars!!!!!

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    Page 1 of 2

    Ask the Community - Social Security

    Review Highlights - Social Security

    I arrived on a Friday shortly after noon and was surprised to only find a handful of people sitting in the waiting area.

    Mentioned in 3 reviews

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    Marin County Civic Center

    Marin County Civic Center

    4.3(34 reviews)
    1.5 mi

    I had no idea that they did tours at the Marin County Civic Center. The information about Frank…read moreLloyd Wright was very interesting. The tour was very informative. There were areas that I've never seen and the history was fascinating. I highly recommend people take the tour because the history of the building is fascinating. I didn't know that there was a library there it's built in such a way that it absorbs the noise so it's very quiet and peaceful in there.

    107/2024 Have been…read moreplanning to visit here for the longest time! Considered the state and National Historic landmark located in San Rafael, California! Finally got to see Frank Lloyd Wright's last major design in 1957. He was a famous American Architect known for his creative structure modern design concept. In his 70 years practice, he designed more than 1000 structures including residential. ( https://en.m.wikipedia.org/wiki/Frank_Lloyd_Wright) Most buildings are highrise but this civic center was designed horizontally with a span of almost 450 meters long consisting of 3 -4 stories high. This building was built spanding on the top crowns of 3 separate hills. An archway creating for entrance to the buildings , and a road access to parking areas. Limited hours parking on site available with Parking lots in sections. Beautiful Landscaping done in this 82 acre complex with a lagoon adds to the wonderful ambience of the center. This civic center was built in 1960 and houses the county's different community services departments like: Agriculture , Weights & Measures County Clerk Board of Supervisors Community Development Agency Child Support Services Cultural Services District Attorney Departure of Finance Court Collections Fire Department Civil Grand Jury Human Resources Human & Health Services Housing Authority Information & Technology Free County Library Superior Court Public Administrator Public Works Public Defender Registrar of Voters Recorder Retirement Sheriff Tax Collector We were able to walk inside building enjoying the arts on display , and also visited the library. Restrooms are well maintained. The center roof Skylights covering brightens the long hallways while giving sunlight to the center opening overlooking landscaping at the ground level. Group tours also available on Fridays from 10:30 to noon. Have to purchase tickets and be ready to a mile walk for 90 minutes. For more info email tours@marincounty.org

    Photos
    Marin County Civic Center - Frank Lloyd Wright

    Frank Lloyd Wright

    Marin County Civic Center
    Marin County Civic Center

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    Public Health-Marin County Health & Human Services - Lobby

    Public Health-Marin County Health & Human Services

    3.7(3 reviews)
    1.8 mi

    Well, I have to say that to my amazement this government office is really helpful. Not just today…read morewhen they went out of their way to help me, and really took care to fulfill their mission. Over the years they have been very reliable and truly helpful people. Today, so many government offices are very poorly run (an understatement), and staffed by people who don't even consider that their callers are paying their salaries. However, at this office, every person I have ever spoken with (over the past ten years probably 25) has been amazing. Sure, there have been glitches, but nothing compared to other government offices. Not even close. The people working here, the people answering the phones, they are good people, real people, not robots, and also intelligent and kind. Thank you. You have a hard job, but you help so many people, and stand above the failings of the Social Security offices, and the Unemployment offices.

    This has been one of the most inconvenient, most indescribably frustrating experiences we've ever…read morehad with a healthcare facility. The incompetence is astounding. There was a process failure from DAY ONE, which cost 7 days of school for my daughter (maybe 8 once all is said and done), when it should have only been 3 or 4. The mishandling of our case from instructions to samples being lost, to the explicit failure of expediting our case from the moment of drop off, to the need to pay for care for my daughter while their mishandling kept her out of school, is really unimaginable in any healthcare setting. I work in healthcare, so I understand a great deal of how operations work. I hope I never have to deal with this office again, as I have zero confidence in their abilities.

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    Public Health-Marin County Health & Human Services - Lobby with healthy cafe

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    Lobby with healthy cafe

    Marin County Parking Authority - Photo of my Van that's been sitting in the same spot since January 9th 2025

    Marin County Parking Authority

    1.2(52 reviews)
    0.9 mi

    There appears to be a change in attitude in the last year or so. The residential parking program…read moreused to be cooperative between the parking department and the residents. Now we seem to have officers who only are interested in ticketing even during the holidays and even though the only cars parked in this residential zone are the long term residents and their guests and then the $45 tickets get sent to Southern California for handling? What are we paying for here with our taxes!!

    My boyfriend and I had been homeless living in Novato off of Diablo Ave in my our car for the past…read more6 months. My boyfriend was incarcerated on January 8th, 2025. My van stopped working altogether the next day January 9th. I was on my way to the Novato ER when my car abruptly stopped running in the middle of the road. It was early in the morning and no one had stopped to help me except a nice city worker who was kind enough to alert help since I didn't have a cellphone that had service to call for help. The police had helped push me out of the street and had warned me that I had 72 hours to figure out what to do with the car or it would get towed. The officers knowing my situation EXTREMELY WELL knowing I didn't have any way to do anything about the car financially or otherwise has left the car there in the same spot. Today is January 28th. I had received a letter in the mail on January 21st starting I owe $156.00 for CVC 22505(B), Posted Sign -No Parking. YOU OFFICERS ARE THE ONES WHO HELPED PUSH ME IN THAT DIRECTION INSTEAD OF OVER BY THE PARK AND RIDE WHERE WE ALL KNOW MY CAR WOULD HAVE BEEN SAFE UNTIL MY BOYFRIEND GOT RELEASED FROM JAIL! Also the Date for said "violation" is incorrect! Violation date states "11/13/2024"!?!?!? Shame on you Marin County! Talk about targeting and intimidation tactics to use on an extremely vulnerable population. You guys have been pretty cool up until this despicable action.

    Photos
    Marin County Parking Authority - Official Notice Of Delinquent Parking Citation

    Official Notice Of Delinquent Parking Citation

    Marin County Parking Authority - Car as of January 28 2025. In the same spot.

    Car as of January 28 2025. In the same spot.

    Marin County Parking Authority - Car still sitting in the same spot since January 9th 2025.

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    Car still sitting in the same spot since January 9th 2025.

    Social Security - publicservicesgovt - Updated May 2026

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