I was here helping my mom who is deaf take care of some personal business.
Easy to get to. I recommend coming in on the regular entrance, unless it is full then there is additional parking at the next entrance, although then there are a bunch of stairs to go up.
Go to the kiosk to get your number, similar to DMV, then they will call you up. Staff are super friendly and helpful. Cubicles you go in are private and quiet read more